The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed. The delivery wa... See more
Company replied
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed. The delivery wa... See more
Company replied
I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... See more
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We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... See more
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All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
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Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
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The staff member asked what type of mattress we wanted and took us to see the suitable ones in the budget we had given.we ended up almost doubling the budget but feel it will be a worth while investment. We did not feel pressured by the staff member to spend more.he was knowledgeable of the items we chose and helped us make an informed choice.he was friendly and approachable.
Great customer services, and a extra discount what is not to like 😁. Would definitely recommend 5*.
The delivery guys just threw the mattresses on the bed and said cheerio. When I asked why they hadn’t taken the mattresses out of there plastic protective covers and zipped them together, they replied that we hadn’t paid for assembly. We paid £3000 for a mattress that they couldn’t even unpack and zip up!!!!They also asked do I need to take my shoes off going onto the carpeted stairs and landing “ surely they should have known better “ let’s see how the sleep goes as not impressed up to now.
Informative salesperson. Very knowledgeable on mattress and bed I purchased.
I used the Biggleswade branch of Bensons. I return there over and over again because I always find them very knowledgeable, and not pushy. Everything Ive bought from there has been excellent. Lovely manner, polite and kind. (staff)
Placed an order online for a bedframe, after visiting the local store to view it. I would have placed the order at the store but I wanted to do further research then placed the order that evening before the sale ended. I have had a delivery date and a comprehensive email detailing all I need to know and do before, during and after delivery. The links included videos and written information, all very helpful.
The assistant have me every opportunity to try here until I found the one most suitable.
Went in for a mattress. Loads to choose from. The sales assistant (Mohammed) was super helpful, not pushy, but just great. Ended up buying a real comfy mattress
We were served by Mohamed Hanif who was most helpful and considerate both in choosing the right mattress and ensuring that my elderly Mother was comfortable and offering her a cup of coffee. We were shown a number of mattresses in a wide price range with no pressure to buy.
Absolutely amazing service… Mohammed was a delight and was very knowledgeable, ensuring we got the perfect mattress. His positive energy made the whole experience brilliant
My wife and I visited the Biggleswade store to buy a complete bed set. What a charming gentleman served us. He was friendly and knowledgeable and took all the time we needed without rushing us. We are looking forward to receiving our bed in four weeks time. If the delivery and assembly people are as good we shall be delighted.
The gentleman who served me was extremely helpful , and sold me the exact product that I was looking for within my budget. Excellent service .
We visited the branch just to enquire on delivery times for a specific mattress we wanted. Was told it was actually in stock and we could hold it if we left a deposit. First class service.
We felt Mohamed was a very knowledgeable member of staff. He was willing to listen and understand our needs. We were very happy customers.
Went to Biggleswade branch today and found Sultan to be very helpful. He gave us advice, and showed us a few options of mattresses which matched our criteria. We have chosen a matress that was very comfortable and cooling. Added bonus there was an offer of free gel pillows as well. Win win
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