Brilliant old fashion service. Mattress taken to bedroom by the very polite delivery guys.i didn't need them to unwrap it as im in the middle of decorating.
Company replied
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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Brilliant old fashion service. Mattress taken to bedroom by the very polite delivery guys.i didn't need them to unwrap it as im in the middle of decorating.
Company replied
I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... See more
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... See more
Company replied
All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
Company replied
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Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
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Everything explained very well and good friendly service
Great customer service from Mohammed at the Biggleswade store.
I was served by Mohammed Hanif. He was extremely helpful and showed me the mattresses that would be most suitable for me. I chose a mattress, which will be delivered after Christmas. Mohammed was very professional, with a friendly manner. He was very thorough in explaining about the pricing to me and I looked forward to receiving the mattress.
The guy that showed us around and was talking to us was amazing really helpful and understood what we needed havnt seen that level of customer service before
We dealt with Mohammed. He showed us several mattress options and explained the pros of each one, explaining everything in detail. Absolute delight to talk to.
Helpful and courteous sales person, good quality product, plus delivery sooner than specified. Altogether good choic shopping local.
Friendly helpful service, encouraging us to try several different types of mattress and pointing out the best price deals, all with no sales pressure.
The staff member asked what type of mattress we wanted and took us to see the suitable ones in the budget we had given.we ended up almost doubling the budget but feel it will be a worth while investment. We did not feel pressured by the staff member to spend more.he was knowledgeable of the items we chose and helped us make an informed choice.he was friendly and approachable.
Great customer services, and a extra discount what is not to like 😁. Would definitely recommend 5*.
The delivery guys just threw the mattresses on the bed and said cheerio. When I asked why they hadn’t taken the mattresses out of there plastic protective covers and zipped them together, they replied that we hadn’t paid for assembly. We paid £3000 for a mattress that they couldn’t even unpack and zip up!!!!They also asked do I need to take my shoes off going onto the carpeted stairs and landing “ surely they should have known better “ let’s see how the sleep goes as not impressed up to now.
Informative salesperson. Very knowledgeable on mattress and bed I purchased.
I used the Biggleswade branch of Bensons. I return there over and over again because I always find them very knowledgeable, and not pushy. Everything Ive bought from there has been excellent. Lovely manner, polite and kind. (staff)
Placed an order online for a bedframe, after visiting the local store to view it. I would have placed the order at the store but I wanted to do further research then placed the order that evening before the sale ended. I have had a delivery date and a comprehensive email detailing all I need to know and do before, during and after delivery. The links included videos and written information, all very helpful.
The assistant have me every opportunity to try here until I found the one most suitable.
Went in for a mattress. Loads to choose from. The sales assistant (Mohammed) was super helpful, not pushy, but just great. Ended up buying a real comfy mattress
We were served by Mohamed Hanif who was most helpful and considerate both in choosing the right mattress and ensuring that my elderly Mother was comfortable and offering her a cup of coffee. We were shown a number of mattresses in a wide price range with no pressure to buy.
Absolutely amazing service… Mohammed was a delight and was very knowledgeable, ensuring we got the perfect mattress. His positive energy made the whole experience brilliant
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