Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... See more
Company replied
Unit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB
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Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... See more
Company replied
I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... See more
We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... See more
Company replied
The whole experience has gone like clockwork. From visiting your shop in Bilston to the delivery yesterday of our new mattress. In store Lisa was brilliant, told us all we needed to know and offere... See more
Company replied
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Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, United Kingdom
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Lovely, friendly and helpful staff.went through all of the options and got to a decision on what would work best for me.

Reply from Bensons For Beds - Bilston Road
The assistant showed us the bed we was interested in and explained everything about it including the mattress and about the aftercare , she went through everything slowly and in detail including the finance and delivery, could not fault the experience.

Reply from Bensons For Beds - Bilston Road
We can't thank Lisa and her assistant Samara,for their support in the parchase of our bed, and sorting out the problem we with our delivery (wrong bed bases). Fone bensons customer service, who were rubbish. Went into the store, Wolverhampton, Lisa the store manager was brilliant, I wish I could say the same for thier customer service operatives. She's got excellent customer service experience, and was very helpful, she's the reason we still are with bensons for beds. Thanks you so much for your support and help. Keep up the good work 👏

Reply from Bensons For Beds - Bilston Road
Jean, at the Wolverhampton branch, was very helpful, providing useful information on the bed features as we were looking around the showroom. Later ordered bed and mattress online after looking at reviews.

Reply from Bensons For Beds - Bilston Road
Very professional and friendly service with lots of patience, was only going to price a matress but landed up buying one 😀
The sale person was extremely helpful and went out of her way to ensure we purchased the correct bed Brilliant
Good staff in and out of the branch. Delivery on time,cheerful delivery men.
Excellent choices, friendly staff who are not pushy for a sale and willing to help and listen to customer choices and styles. Perfect purchase from start to finish
Jean was just amazing! Made the whole experience so calm and enjoyable. Can’t thank her enough.
Fantastic service and friendly and knows how to accommodate your needs
New ottoman and mattress delivered on 23rd August 2024.Two bed technicaians could not assembl the bed.They left me with a bed that was not fit for the purpose it was sold for. The first available appointment is 6th September this is awful as it is a 14 day wait without my bed .I am having to sleep on the floor as a cancer patient with health issues .this is the 3rd faulty bed delivered all three beds are faulty ..This has caused me so much trouble and suffering. I am disappointed and disgusted with Benson for beds and will never recommend Benson for beds to anyone .I have photos of the damaged bed ..Wolverhampton Benson for beds very unhelpful.
Friendly helpful lady. Good knowledge of products and offers.
Colleague addressed all of our needs and requirements first visit. Very informative from start to finish!
Competent staff knew the subject and were helpful
Very helpful sales assistant , explained all the options available to us.
Would highly recommend the wolverhampton store.
The staff were extremely helpful and informative. Very happy with the service instore. Providing the bed arrives as ordered would be happy to recommend Bensons.
very helpfull staff , abu and bev explained everything we needed to know, good choise of products , easy to navigate , working lift , others shops , { life not working { not good if your disabled , they made ordering nice and simple .....
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