Bensons For Beds - Blyth Reviews 

209
TrustScore 5 out of 5

4.9

Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


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Rated 5 out of 5 stars

When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and... See more

Company replied

Rated 5 out of 5 stars

we bought a mattress in the Blyth branch. Lisa and her colleague could not be any more helpful. They did NOT push us to purchase the most expensive one, we started at the cheaper end. But loved the... See more

Company replied

Rated 5 out of 5 stars

From visit to showroom to delivery of mattress service was really good. Information given in showroom was really helpful and delivery was made with care and attention. Would recommend this company. Ma... See more

Company replied

Rated 5 out of 5 stars

Friendly staff we were given a lot of information then left to browse the store .no pushy salesperson just allowed to take our time and make the right choice ,with no pressure .

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Blyth

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 1670351535

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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4.9

All reviews

(209)

24,879 reviews in the last 12 months

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Rated 5 out of 5 stars

Kev & Chris were very friendly and…

Kev & Chris were very friendly and helpful :) thank you.

August 11, 2025
Unprompted review
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Reply from Bensons For Beds - Blyth

We're happy to hear that our team members were helpful and friendly! Thank you for your positive feedback; we appreciate it a lot, Megan at Customer Care

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Explained everything clearly without being pushy. Ordering and paperwork very efficient.

August 8, 2025
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Reply from Bensons For Beds - Blyth

Thank you for taking the time to leave a review! Our team is committed to providing excellent service without pressuring our customers. We're glad to hear your experience was efficient and clear. We appreciate your business, Megan at Customer Care

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. No pressure. Left to look around at our leisure

August 4, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your positive feedback! We are thrilled that our staff was able to provide the assistance you needed without any pressure. We always strive to create a comfortable and stress-free shopping experience for our valued customers. Come back and see us again soon, Megan at Customer Care

Rated 5 out of 5 stars

Very professional advice in all aspects provided by Benson for Beds.

Very professional advice and organisation provided by Benson for Beds in the important decision of mattress selection.

July 9, 2025
Unprompted review
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Reply from Bensons For Beds - Blyth

Thank you so much for your kind words! We strive to provide top-notch service and guidance for our customers in their mattress selection process. We're glad to hear we were able to meet your expectations. Thanks for choosing Benson for Beds, Megan at Customer Care

Rated 5 out of 5 stars
Bensons For Beds - Blyth logo

Reply from Bensons For Beds - Blyth

Thank you for your review! We strive to provide our customers with informative and efficient service. We are glad to hear that we met your expectations. We look forward to seeing you again in the future, Megan at Customer Care

Rated 5 out of 5 stars

Bensons for Beds Blyth

When entering the store the staff introduced themselves. We were then giving space and time to view what we we're looking for before spending a good 30 minutes with the sales person who provided good advice

July 22, 2025
Unprompted review
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Reply from Bensons For Beds - Blyth

Thank you for your positive review! Our team is dedicated to providing exceptional customer service and making sure you have the time and space to browse before assisting you with expert advice. We appreciate your business and look forward to seeing you in the future, Megan at Customer Care

Rated 5 out of 5 stars

Extremely helpful

The assistant was extremely helpful and guided me through all of the choices available.

July 23, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your review! We are so glad to hear that our assistant was able to provide you with excellent guidance and help you navigate through your options. We strive to provide top-notch customer service and are happy to know that we exceeded your expectations. Come back and see us again soon, Megan at Customer Care

Rated 5 out of 5 stars

Davey made me feel very at ease and was…

Davey made me feel very at ease and was very knowledgeable. There was no pressure. I very rarely buy things in person and do everything online but he was so helpful that I came back and ordered through him.

July 17, 2025
Unprompted review
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Reply from Bensons For Beds - Blyth

Thank you for your kind words, we are so glad Davey was able to provide you with a pleasant and pressure-free experience. We appreciate your support and look forward to welcoming you back in the future, Megan at Customer Care

Rated 4 out of 5 stars

Great customer service and knowledge to…

Great customer service and knowledge to find us what we wanted.

July 18, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your kind words! We take pride in providing top-notch customer service and helping our customers find exactly what they're looking for. Thanks for choosing to do business with us, Megan at Customer Care

Rated 5 out of 5 stars

Lisa

Lisa, the shop assistant was excellent throughout
the whole process. Greeted us with a smile and was very patient and helpful. Both my daughter and I have health issues and she didn't rush or push us. She gave good advice when we asked her about suitable mattresses and beds. Excellent from start to finish. {I think perhaps i spent too much)

July 12, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your kind words and choosing our shop! We're thrilled to hear that Lisa provided exceptional service and was understanding of your health issues. We will definitely pass on your compliments to her. We hope you and your daughter enjoy your new mattress and bed. Thank you for your support! Megan at Customer Care😊

Rated 5 out of 5 stars
Bensons For Beds - Blyth logo

Reply from Bensons For Beds - Blyth

Thank you for sharing your experience! Our team strives to provide exceptional service and it's always great to hear when we succeed. We look forward to welcoming you back in the future! Megan at Customer Care ✨🎉

Rated 5 out of 5 stars

Customer Centric!

Always helpful, understanding, customer centric and personable staff.

July 3, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your kind words! Our team takes pride in providing exceptional service to all of our customers. We appreciate your support and look forward to continuing to see you in the future, Megan at Customer Care

Rated 5 out of 5 stars

Excellent service

Member of staff provided excellent service. Friendly, helpful and informative. Many thanks

June 5, 2025
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Reply from Bensons For Beds - Blyth

We appreciate your kind words! We are happy to hear that you received excellent, friendly, helpful, and informative service. Thank you so much, Megan at Customer care

Rated 5 out of 5 stars

A thoroughly experienced sales person…

A thoroughly experienced sales person who guided us through the process of buying the correct mattress.

May 19, 2025
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Reply from Bensons For Beds - Blyth

We're happy to hear that our sales person guided you to the correct mattress! We appreciate you taking the time to share your positive experience with us. Thank you, Megan at Customer Care

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful

May 27, 2025
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Reply from Bensons For Beds - Blyth

We appreciate your positive feedback Mr Kirk! It's wonderful to hear our staff was so helpful during your visit; we value your business. Take care, Megan at Customer care

Rated 5 out of 5 stars

Everything was made straight forward…

Everything was made straight forward from choosing a mattress through to the payment process.

May 14, 2025
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Reply from Bensons For Beds - Blyth

Thank you for the kind words! We're so glad to hear that our mattress buying process was easy and convenient for you. Our goal is to make sure our customers have a stress-free experience. We appreciate your business and hope you enjoy your new mattress! 🛏️😊 #HappyCustomers #EasyShopping

Rated 5 out of 5 stars

Ottoman bed

Our bed was delivered by
Chris K and Steven M
Both lads were friendly,polite,respectful of our property.
Bed was assembled in good time
Thankyou Chris and Steven.

May 9, 2025
Unprompted review
Bensons For Beds - Blyth logo

Reply from Bensons For Beds - Blyth

Thank you so much for leaving us such a positive review! We are thrilled to hear that Chris and Steven provided excellent service and took great care of your property. Enjoy your new bed and thank you for choosing our business!

Rated 4 out of 5 stars

Advisor was helpful and gave us plenty…

Advisor was helpful and gave us plenty of time to make our choices

May 1, 2025
Bensons For Beds - Blyth logo

Reply from Bensons For Beds - Blyth

We're thrilled to receive your positive review! Our team takes pride in providing helpful and dedicated service to our customers. Thank you for choosing us! 🙌
Sleep well,
Team Bensons💜

Rated 5 out of 5 stars

Very good

Very good, helpful staff

May 1, 2025
Bensons For Beds - Blyth logo

Reply from Bensons For Beds - Blyth

Thank you so much for your positive feedback! We strive to provide excellent customer service and are happy to hear that our staff was helpful. We appreciate your business and hope to see you again soon.
Take care,
Team Bensons

Rated 5 out of 5 stars

Great store and excellent staff

Well laid out store, very knowledgeable and helpful customer service without being in your face, which is a really good thing. If we had any questions or needed assistance this was all done so smoothly. Store had plenty of choice of all bed and mattress styles and of course headboards. All in all very impressed

April 29, 2025
Bensons For Beds - Blyth logo

Reply from Bensons For Beds - Blyth

Thank you so much for the kind words! We strive to provide a comfortable and stress-free shopping experience for our customers. We're glad to hear you found everything you needed and were assisted smoothly. We appreciate your support and hope to see you again soon!

Sleep well, Team Bensons💜

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