Bensons For Beds - Blyth Reviews 

209
TrustScore 5 out of 5

4.9

Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


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Rated 5 out of 5 stars

When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and... See more

Company replied

Rated 5 out of 5 stars

we bought a mattress in the Blyth branch. Lisa and her colleague could not be any more helpful. They did NOT push us to purchase the most expensive one, we started at the cheaper end. But loved the... See more

Company replied

Rated 5 out of 5 stars

From visit to showroom to delivery of mattress service was really good. Information given in showroom was really helpful and delivery was made with care and attention. Would recommend this company. Ma... See more

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Rated 5 out of 5 stars

Friendly staff we were given a lot of information then left to browse the store .no pushy salesperson just allowed to take our time and make the right choice ,with no pressure .

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Blyth

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 1670351535

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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4.9

All reviews

(209)

24,950 reviews in the last 12 months

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Rated 5 out of 5 stars

We went to the Blyth store and were…

We went to the Blyth store and were helped by Davey to choose the right bed frame for us. Davey’s knowledge and expertise was great, he listened to exactly what we wanted and provided us with lots of options. We finally decided on the ideal bed frame for us and are so excited for it to arrive. All staff at the Blyth store were helpful and friendly, we can’t highly recommend you enough, especially Davey! Thanks again.

April 24, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your amazing review! We are so glad Davey was able to assist you in finding the perfect bed frame. Our team at the Blyth store is dedicated to providing excellent service and we are thrilled to hear you had a positive experience. We can't wait for you to receive your new bed frame! Thank you for recommending us!
Sleep well, Team Bensons💜

Rated 5 out of 5 stars

Staff helpful but not pushy

Staff helpful but not pushy. Talked things through with us .

April 21, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your kind words! We pride ourselves on our helpful and non-pushy staff who are always happy to talk things through with our customers. We appreciate your feedback and can't wait to see you again soon!
Sleep well, Team Bensons💜

Rated 5 out of 5 stars

Very easy purchase ,pleasant helpful…

Very easy purchase ,pleasant helpful sales staff and delivery crew

April 7, 2025
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Reply from Bensons For Beds - Blyth

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a seamless and enjoyable experience with us. Our team works hard to ensure exceptional service at every step. We truly appreciate your support! 👍

Rated 5 out of 5 stars

Great experience

Great experience, David was very helpful and knew exactly what he was talking about, I only ever use Bensons for beds.

April 13, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your kind words! We take pride in providing excellent customer service and expert knowledge. We are honoured to be your go-to for all your bedding needs.

Rated 5 out of 5 stars
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Reply from Bensons For Beds - Blyth

We're happy to hear you had a great experience with our staff and got a fantastic deal! Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish no pushy salesperson, allowed to make our own decision

March 18, 2025
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Reply from Bensons For Beds - Blyth

We're happy to hear that you felt respected and empowered to make your own decisions. Thank you for sharing your positive experience with us, Megan at Customer Care

Rated 5 out of 5 stars

Easy to order.

Easy to navigate website and ordering process.

March 2, 2025
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Reply from Bensons For Beds - Blyth

We're happy to hear that our website was easy to use and that you found the ordering process simple. Thank you for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

We were helped by Ben who was extremely…

We were helped by Ben who was extremely helpful, friendly and professional. He was patient and ensured that we had the time to consider that we had made the correct choice. He was knowledgeable about the different beds on offer and our own mattress which we were replacing.

February 25, 2025
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Reply from Bensons For Beds - Blyth

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received. It's great to know that you felt supported in making the right decision. Thank you for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Excellent service

February 20, 2025
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Reply from Bensons For Beds - Blyth

Thank you for your 5 star review Dawn! Your positive feedback is much appreciated. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Very helpful staff listen to what I…

Very helpful staff listen to what I wanted .didn't feel pushed into buying anything. Ordered a lovely bed .

February 15, 2025
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Reply from Bensons For Beds - Blyth

We appreciate you taking the time to share your positive experience. We're happy to hear our staff listened to your needs and that you found a bed you love! Sleep well, Megan at Customer Care

Rated 5 out of 5 stars

Great Company

Good to deal with helpful advice

February 12, 2025
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Reply from Bensons For Beds - Blyth

We appreciate you sharing your positive experience! We are glad our advice was helpful to you, Megan at Customer Care

Rated 5 out of 5 stars

Really friendly and helpful advice

Really friendly and helpful advice. No hard sales pitch! Was given various options and no pressure to buy - first class - thanks Ben for your advice!

February 8, 2025
Unprompted review
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Reply from Bensons For Beds - Blyth

We are so glad to hear you found our advice friendly and helpful! It's great to know you appreciated the options and no pressure environment. Thank you for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Excellent

Everything has been great from start to finish . Plenty of communication and reminders . had a call from the delivery team night before to confirm if it was ok to deliver .The tracking feature was really handy on my phone , can't fault anything .The delivery team were great ,they were very pleasant and friendly . They took all the packaging away and my old bed . I love my new bed , had the best sleep that I have had in ages .

January 31, 2025
Unprompted review
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Reply from Bensons For Beds - Blyth

We're happy to hear that you had a great experience from start to finish, including the helpful communication and tracking feature. It's great to know that the delivery team was pleasant and efficient, and that you love your new bed. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Great service as always staff very…

Great service as always staff very helpful exactly what we needed

January 1, 2025
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Reply from Bensons For Beds - Blyth

We appreciate your feedback! We're so glad our helpful staff provided exactly what you needed with great service. Thanks for choosing us, Megan at Customer Care

Rated 5 out of 5 stars

Super Deluxe!

The IGel mattresses, which Bensons have made to order, are superb. So we wished to buy one for the guest room. The manager was so helpful to make sure we were ordering exactly the right one.

December 28, 2024
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Reply from Bensons For Beds - Blyth

We're glad you enjoyed the IGel mattresses and that our manager ensured you ordered the right one for your guest room. Thank you for sharing your positive experience with us!

Thank you, Jess - Team Bensons

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