Bensons For Beds - Blyth Reviews 

209
TrustScore 5 out of 5

4.9

Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


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Rated 5 out of 5 stars

When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and... See more

Company replied

Rated 5 out of 5 stars

we bought a mattress in the Blyth branch. Lisa and her colleague could not be any more helpful. They did NOT push us to purchase the most expensive one, we started at the cheaper end. But loved the... See more

Company replied

Rated 5 out of 5 stars

From visit to showroom to delivery of mattress service was really good. Information given in showroom was really helpful and delivery was made with care and attention. Would recommend this company. Ma... See more

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Rated 5 out of 5 stars

Friendly staff we were given a lot of information then left to browse the store .no pushy salesperson just allowed to take our time and make the right choice ,with no pressure .

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Blyth

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 1670351535

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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4.9

All reviews

(209)

24,950 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointed in the outcome.

Had already researched the bed online. Upon arrival was greeted by the staff member, Davey, who was very friendly and helpful. Bought the bed, mattress, headboard and a pillow. Although initial experience was fairly positive it was not clearly explained that the attached top mattress may move and after a relatively short time that is what happened. Having to buy a replacement mattress. Won't be buying from Bensons for Beds.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Bens Blyth

The Manager (Ben) took the time & trouble to explain with our visit & was extremely helpful & courteous.

August 28, 2024
Rated 2 out of 5 stars

advice and guidance

The products were great, but the assistance was almost non-existant. The staff member was efficient at taking payment and making arrangements for delivery, but was unable to offer any advice on the products.

August 15, 2024
Rated 5 out of 5 stars

Great all the way through

Very well trained staff. We were in the shop planning to buy a new bed and the young lady Assistant was extremely helpful and friendly. She gave very clear information and advice on the type and size of bed we needed. She then stood back and allowed us to try out various beds and to discuss between the two of us which one we preferred without interfering or making us feel at all pressured into buying.
Once we had decided on one she then took us through all the options available again without any pressure - just good clear information about bed size etc and then gave us the price with everything we wanted included.
A delivery date was also given.
Overall a very pleasant experience!!
So thank you ?Jess? If that is your name 😊😊👍👍

August 11, 2024
Rated 1 out of 5 stars

Ww spent over £800 on a new mattress…

Ww spent over £800 on a new mattress and after only 2 months it started to dip where we slept . We informed the shop about this and we where told it it settle in .keep turning the mattress around and over . We did this. Yet after a couple of months later it got worse. We complained to the shop and they are trying their hardest to get out of this issue. We would never buy off them again or recommended this company.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Buying the bed you need without the fuss.

We visited the showroom in Blyth with little idea of which bed would be most appropriate. We knew the limitations of our flat and some features we would like to include. The manager was very friendly and helpful, by a process of elimination we came to a choice from three, taking into account size, firmness and storage. We never felt that we being pushed towards a particular type or make of bed, the manager listened then gave us advice and guidance to our choice. We didn’t feel pressured at any time, we were offered extra services of which we decided on assembly on delivery, old bed removal and insurance. I was pleasantly surprised at the final price and we look forward to having the bed delivered soon. All in all I would recommend Benson’s for Beds to anyone, the staff are friendly, professional and helpful, the beds are reasonably priced and you’re helped to choose what you want.

July 18, 2024
Rated 5 out of 5 stars

Bensons Blyth

There were plenty of staff available, they were attentive and helpful and I was encouraged to look at all options for the product I was looking for.

July 2, 2024

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