From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... See more
Company replied
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... See more
Company replied
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... See more
Company replied
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and p... See more
Company replied
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... See more
Company replied
Written by the company
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simon, the manager, was very helpful when I enquired on the phone about items in stock. When I called in, he was also very informative about products and comfort levels. A good shopping experience.
Good customer relations and excellent products along with clear and efficient communication
Positive energy when talking to sale team and very supportive and friendly with lots of knowledge about the beds. Simon who served me offered all options and provided lots of information and advice about the beds and the cover that is offered at bensons and I could give my trust in what he told me.
The store has a friendly atmosphere and my wife and I were made to feel like valued customers.
Salesman was polite and helpful? Informed me of the bed/mattress info I needed to know
Sunday 7/4/24
The sales assistant was knowledgeable, easy to speak to and very pleasant and helpful.
Very experienced sales person namely Chloe and Simon who helped us choose the Mattress and ottoman bed with headboard.
We will be back soon for the simple reason good company and top team of staff
Nice staff at the bolton shop There was very helpful
Good experience in the shop Simon was excellent in giving good advice about the products in store,everything went smoothly
Zam knew what I wanted, showed me the 3 options.
I made my choice. Price in my budget.
Order placed. Options on delivery date.
No problem when I changed it later that day.
Our experience with Bensons Bolton was fantastic. The customer service we recieved from Craig could not of been any better. They were patient, knowledgeable, helpful and friendly. Fantastic! Would highly recommend.
Visited the Bolton store. Welcoming store. Staff knowledgeable, helpful and friendly. Advice tailored to your needs. A reasonable selection of beds available to test. Overall a very good experience.
Simon couldn’t have been anymore helpful in assisting us, he is a credit to himself and an asset to your business.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.