I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... See more
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Location
Switch locationUnit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
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Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... See more
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No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... See more
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Customer service beyond expectations! From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who ran... See more
Company details
About Bensons For Beds - Bolton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, United Kingdom
- 1204385226
4.8
Excellent
378 reviews
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Sunday 7/4/24
Sunday 7/4/24
The sales assistant was knowledgeable, easy to speak to and very pleasant and helpful.
April 7, 2024
Very experienced sales person namely…
Very experienced sales person namely Chloe and Simon who helped us choose the Mattress and ottoman bed with headboard.
April 4, 2024
We will be back soon for the simple…
We will be back soon for the simple reason good company and top team of staff
March 31, 2024
Nice staff at the bolton shop There was…
Nice staff at the bolton shop There was very helpful
March 30, 2024
Very helpful and friendly staff.
March 25, 2024
Nothimg
Good experience in the shop Simon was excellent in giving good advice about the products in store,everything went smoothly
March 19, 2024
Zam knew what I wanted
Zam knew what I wanted, showed me the 3 options.
I made my choice. Price in my budget.
Order placed. Options on delivery date.
No problem when I changed it later that day.
March 13, 2024
Superb service from Bolton store
March 12, 2024
Fantastic
Our experience with Bensons Bolton was fantastic. The customer service we recieved from Craig could not of been any better. They were patient, knowledgeable, helpful and friendly. Fantastic! Would highly recommend.
March 9, 2024
Bolton store
Visited the Bolton store. Welcoming store. Staff knowledgeable, helpful and friendly. Advice tailored to your needs. A reasonable selection of beds available to test. Overall a very good experience.
March 6, 2024
Simon couldn’t have been anymore…
Simon couldn’t have been anymore helpful in assisting us, he is a credit to himself and an asset to your business.
March 5, 2024
Brittany was so helpful and…
Brittany was so helpful and knowledgeable about Bensons products she assured me that I had purchased the right mattress for my needs, she was not pushy and answered my questions fully. Thank you Brittany for your skill and expertise you are a true ambassador for the company!!!
March 1, 2024
We weren’t sure what we really…
We weren’t sure what we really wanted.they didn’t pounce on us straight away we had a look what they had and prices. Simon came explained about certain beds we were looking at he was very helpful he made us at ease
February 27, 2024
Faulty mattress
I bought a mattress 2 years ago. After the first few months the mattress had dipped on both sides where we sleep. This is causing me server back pain. Called customer services and finally they sent a bed engineer out. The engineer said the bed needs to be dipped 5cm for it to be deemed faulty. The bed was dipped 4cm. He said becuase of that nothing can be done! I have had no contact from customer services regarding the outcome of the engineer or what they will do about this. Dont buy from this place. Take you money but can't be bothered resolving issues at a later date. Your 8/9 year mattress warranty doesn't mean a thing!
April 20, 2023
Unprompted review
No pressure from sales staff
No pressure from sales staff, helpful when asked questions and when we wanted to purchase the bed we had decided upon, it was straight forward.
February 19, 2024
Really helpful and friendly!
February 15, 2024
Very helpful staff gave me time to…
Very helpful staff gave me time to decide which mattress I wanted answered all my questions Very polite
February 17, 2024
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