Fantastic service from purchase to delivery, Bournemouth Store manager Craig went above and beyond to help me choose the right bed and mattress, Very professional, polite and knowledgeable wi... See more
Location
Switch locationUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The beds are lovely, my problems were with the motion bed company who make the motorised bases for the beds. There seems to be very poor communication between Bensons and the other company.The staff i... See more
Company replied
Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving... See more
Company replied
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Company details
About Bensons For Beds - Bournemouth
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
- 1202529500
4.8
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not an easy task
Choosing a bed is not an easy task but the staff at Bensons made it easier by answering all of our questions and giving us time to try countless mattresses countless times.
We eventually found the right bed for us and delivery is soon.
October 18, 2024
Saved over £1,000
Walked in I knew what I wanted the salesman showed me the mattress I wanted and he suggested that I try a mattress made especially for benson for beds similar to what I wanted tried it and it was more comfortable and over a £1,000 cheaper so,he was there for me and not selling me the most expensive mattress
October 7, 2024
Excellent experience Liz
Easy to find the right bed then easy ti order and add things to help me like take ipd bed away set up new one as I'm on my own. It's great that they do all that
October 1, 2024
Great assistance
The assistant gave us lots of time and alternatives to help us make up our minds.
With discounts the total cost was well within our budget.
September 27, 2024
Glenn C W. Mattress
Glenn was great, his knowledge of mattresses was good, but the paperwork took along time.
August 29, 2024
Very good service
August 31, 2024
Amelie in the Bournemouth store was…
Amelie in the Bournemouth store was superb. Went in without a clue of what to get, but then after discussion with Amelie I came out with a bed, mattress and headboard that I was really happy with. Very friendly, polite, knowledgeable and professional throughout the whole experience.
August 27, 2024
Very helpful and friendly staff. Bed good value.
The gentleman was very helpful and explained the delivery process clearly.
All the staff were very friendly.
The bed purchased was great value for money.
July 25, 2024
Very professional very pleased so far.
July 21, 2024
The lady was very helpful and pleasant
The lady was very helpful and pleasant. A very pleasant shopping experience.
July 18, 2024
Excellent service
We were assisted by Gabbie who was very knowledgeable and helpful in helping us to choose a new bed and mattress. Very easy and efficient, options clearly explained. Now awaiting delivery!
June 28, 2024
We had such good service last time we…
We had such good service last time we knew Bensons was the right company to buy our new king-size mattress from. Practically it had the largest group of orthopedic mattresses we could test in store. The sales person was really knowledgeable, patient and helpful. I would definitely go there again!
June 14, 2024
Excellent service right from walking in…
Excellent service right from walking in the store. Very helpful staff.
May 10, 2024
Made our decision with the help of very…
Made our decision with the help of very good staff member.
Good service
April 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.