We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Rob took care of us. He was very professional,knowledgeable and a pleasure to deal with. We have not H’D our bed delivered yet so cannot comment further.
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... See more
Company replied
What's to say excellent from start to finish, would highly recommend Bensons Beds, already have especially John from the Bournemouth store.
Company replied
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Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
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The manager was very helpful and made the experience of buying a mattress easy. The mattress was exactly what I was looking for and was on sale.
Helpful staff. Good choice of mattresses. Excellent information and tips
Staff very helpful and patient. Didn't rush us or pressurise us into making up our mind and purchasing anything. Would recommend
It was a good experience. I’d already made up my mind really which bed I was going to buy before I went into the shop. However, the shop assistants were still very helpful in making my final decision.
I was served by a very pleasant gentleman who took his time to show me everything that was available for my needs
excellent services ,great price for quality products, staff very helpful and friendly, thank you very much , highly recommend.
The experience in the shop was very good with staff who seem to know what they were doing. However, I cannot comment on the quality of the bed as it has not yet been delivered.
The most pleasant experience of bed shopping. From showroom to delivery staff were excellent and could not have been more helpful. I would recommend this company unreservedly.
Delivery by Nathan and Twanda was faultless.
Having popped into the shop to check out the quality of something we had seen online, we were met with a smile and knowledge of the products and offers available. The young lady who serviced us was extremely accommodating and we are glad we took the time to visit the showroom.
We were left to look around by ourselves when a sales person came he was helpful but not pushy
I found the guy that served me very polite knowledgeable and helpfull,
Glenn was very helpful and gave good advice to help us choose the right bed for our needs, he also wasn’t too pushy like other assistants can be.
Great customer service. Not pushy in any way. Tried several mattresses but still a bit unsure. Returned after a week and eventually went for the original mattress I liked. Better still it arrives in under 2 weeks.
Always good customer service
We went in just to look at Mattresses and the sales team were very helpful.
Helpful member of staff but very slow to process finance application. Wait time for delivery around 12 weeks.
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