We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Rob took care of us. He was very professional,knowledgeable and a pleasure to deal with. We have not H’D our bed delivered yet so cannot comment further.
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... See more
Company replied
What's to say excellent from start to finish, would highly recommend Bensons Beds, already have especially John from the Bournemouth store.
Company replied
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Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
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Very friendly and helpful staff from the minute we walked in. Knew exactly the product we were after (wanted similar mattress as we had previously purchased a few years back but in a different size) and were knowledgable about stock. Brilliant service!
Able to look around at our own pace. No hard selling. Plenty of helpful advice when required from friendly staff. Very good choice of mattresses in store .
The service is very good, he showed us all the types of beds we were looking for and the measurements.
Rob was a fantastic help. He offered insight when we asked but wasn't pushy and made the experience really easy for us!
Explained everything well and was very friendly, would definitely recommend this place to others.
The guy was really knowledgeable, saved us lots of time looking at everything, asked the right questions.
From the moment we walked in the shop we had great service and a very helpful salesperson.
I had a great experience buying my new matress. The staff were chatty and polite. There was no hard sell which was wonderful. Really gret service

Reply from Bensons For Beds - Bournemouth

Reply from Bensons For Beds - Bournemouth
Polite, knowledgable and helpful staff. Not pushy but helpful. A good experience

Reply from Bensons For Beds - Bournemouth
Very efficiant and knowledgable salesman. Nothing was too much trouble and everything was explained clearly. We've paid for disposal of our old bed and for assembley of the new one, so hopefully that will all run smoothly too.

Reply from Bensons For Beds - Bournemouth
The selection of product was ery good and reasonable priced. But more importantly the customer service was excellent and knowledgeable without being pushy to ensure we got the right mattress we needed.

Reply from Bensons For Beds - Bournemouth
Welcoming and knowledgeable staff, efficient administration of the purchase order. Hopefully the delivery experience will be as positive.

Reply from Bensons For Beds - Bournemouth
Helpful advice and listened. Took the time to answer questions.

Reply from Bensons For Beds - Bournemouth
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