Chris the manager was very helpful and knowledgable during our visit to the store. We were able to take our time and were under no pressure in making our bed and mattress choices.
Company replied
Location
Switch locationPelham Terrace, BN2 Brighton and Hove, England, GB
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See what reviewers are saying
Bought in Brighton store, dealt with Manisha and her colleague from Co. Down (didn't get his name). Honest and upfront in explaining the pros and cons of all options. Delivery bang on time. Deliver... See more
Company replied
The service in the store from Adie was 2nd to none. We were kept informed of the progress of our order & delivery right up to 1 hour before on the day. The delivery men were very courteous when they a... See more
Company replied
Brilliant. Excellent recomendation on the search website. The staff at the shop really looked after you. Made sure you had all the information you needed and let you take your time deciding on your ch... See more
Company replied
Company details
About Bensons For Beds - Brighton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Pelham Terrace, BN2, Brighton and Hove, England, United Kingdom
4.7
Excellent
116 reviews
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Chris the manager was very helpful and…
Chris the manager was very helpful and knowledgable during our visit to the store.
We were able to take our time and were under no pressure in making our bed and mattress choices.
June 26, 2026
Reply from Bensons For Beds - Brighton
We're so pleased our manager was helpful and knowledgeable during your visit. It's wonderful that you felt no pressure while making your choices. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Brighton
We're so glad you found our team helpful and enjoyed trying our beds! Thank you for your kind words.
Team Bensons
Tje gentlemen were amazing.
June 20, 2026
Reply from Bensons For Beds - Brighton
We're delighted to hear this.
Team Bensons
Kind staff and very helpful
Kind staff and very helpful. Was my pleasure to talk to them.
June 8, 2026
Reply from Bensons For Beds - Brighton
We're so pleased our team was kind and helpful. Thank you for your kind words!
Team Bensons
Great prices and excellent customer…
Great prices and excellent customer service throughout.
June 14, 2026
Reply from Bensons For Beds - Brighton
We're delighted you found great prices and excellent service. Your feedback means a lot!
Team Bensons
Good service
Helpful staff in the store who gave me their time and attention and answered all my qeustions. Delivery staff were also great. I would recommend Bensons.
June 8, 2026
Reply from Bensons For Beds - Brighton
We're so pleased our team provided excellent service and answered all your questions. We appreciate your recommendation!
Team Bensons
Reply from Bensons For Beds - Brighton
We're so happy you loved our furniture and service!
Team Bensons
Excellent service and products
Brighton store is attractive and contemporary. Customer service is excellent, friendly and knowledgeable expertise. And Bensons had exactly the right products for what I wanted. So much nicer than ordering online. Everything is handled and explained and I feel confident in my choice, the good value and the service. Thanks to Ade in the store.
June 9, 2026
Unprompted review
Reply from Bensons For Beds - Brighton
We're so pleased you found our store attractive and contemporary, and that our team provided excellent, knowledgeable service. It's wonderful that you found exactly what you needed and feel confident in your choice. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Brighton
We are delighted you had a great experience. Thank you for your positive feedback!
Team Bensons
They were very helpful put me at ease
June 8, 2026
Reply from Bensons For Beds - Brighton
We're so pleased our team made you feel comfortable. Thank you for your kind words.
Team Bensons
Great service
The sales assistant, Nick, was very helpful and greeted me as soon as I walked into the store. He answered all my questions and was very professional.
June 11, 2026
Reply from Bensons For Beds - Brighton
We're so pleased our sales assistant was helpful, professional, and answered all your questions. Thank you for your wonderful feedback!
Team Bensons
Good helpful friendly service
June 5, 2026
Reply from Bensons For Beds - Brighton
We appreciate your kind words.
Team Bensons
Chris in the Brighton store was great
Chris in the Brighton store was great, very helpful.
May 30, 2026
Reply from Bensons For Beds - Brighton
We're so glad our team member was helpful! We appreciate your positive feedback.
Team Bensons
Staff were Very helpful &…
Staff were Very helpful & accommodating. We had to make changes & they were great about it all. Delivery was spot on! Love the bed & frame.
May 29, 2026
Reply from Bensons For Beds - Brighton
We're so pleased our team was helpful and accommodating with your changes. We're glad delivery was spot on and you love your new bed!
Team Bensons
Manisha and the team at Brighton are…
Manisha and the team at Brighton are really a credit to your company!
I was made to feel very welcome. When I explained I was looking for a Goldilocks mattress in 4' size Manisha was very helpful and made the whole experience a pleasure.
I was kept informed very well at every stage and the whole process was smooth and hassle free.
Benson's are very good with their communication in all areas.
The mattress is sublime, well made and will be much loved!
May 9, 2026
Reply from Bensons For Beds - Brighton
We are so pleased to hear about your positive experience with us! It's wonderful that our team provided such helpful service and made your mattress selection a pleasure. We're glad the communication was smooth and hassle-free, and that you love your new mattress. Thank you for your kind words!
Team Bensons
Ade was an absolute pleasure to deal…
Ade was an absolute pleasure to deal with. He was informative rather than in selling mode which is exactly how I like to be dealt with as a customer. He listened and provided recommendations without being pushy. He is an asset to B4B.
May 21, 2026
Reply from Bensons For Beds - Brighton
We're so glad to hear about your positive experience! It's wonderful that our team member was informative and provided helpful recommendations without being pushy.
Team Bensons - Jess
My first bed with Benson was a great…
My first bed with Benson was a great experience. I'm 95% happy with my purchase. Nike, the sale person at the Brighton, Lewes Road branch. He was super helpful, gone through all my payment plans really well. The 2 guys that came to put my bed together, was really nice people. They explain about how to make sure I rotate my mattress etc.... overall great experience 😊
May 15, 2026
Reply from Bensons For Beds - Brighton
We're so pleased to hear your experience with us was great! It's wonderful that our sales team was helpful and that the delivery team provided excellent service and advice. We appreciate your positive feedback!
Team Bensons
The service in the store from Adie was 2nd to none.…
The service in the store from Adie was 2nd to none. We were kept informed of the progress of our order & delivery right up to 1 hour before on the day. The delivery men were very courteous when they arrived. The only complaint was that £50 per mattress to clear the old ones was a bit excessive in cost when you are spending 2.5k.
May 9, 2026
Reply from Bensons For Beds - Brighton
Thank you for the detailed feedback 😊 We’re delighted to hear Adie and the delivery team provided such excellent service and kept you well informed throughout. We do appreciate your comments regarding the mattress removal cost and will be sure to pass this on. Thanks again for taking the time to share your experience✨
Find a Mattress
My wife & I received a First class service when we visited the Brighton store off Benson for beds. Ade the salesman was very informative and clarified all the inquiries we had regarding the different options and our needs. This was a pleasant experience and gave us the reassurance to make the purchase.
May 8, 2026
Reply from Bensons For Beds - Brighton
Thank you so much for your kind feedback! We’re delighted to hear you and your wife received first‑class service during your visit to our Brighton store. We’ll be sure to pass on your lovely comments to him. Thank you for choosing Bensons for Beds — we’re so pleased you had such a positive experience! 😊
Nice in store people to deal with
May 7, 2026
Reply from Bensons For Beds - Brighton
Lovely to hear — our team will really appreciate your kind feedback!💖
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