Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... See more
Company replied
Location
Switch locationUnit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the second mattress I have bought from Bensons. I returned as really happy with the quality of the mattress they offer and the quick efficient staff at the shop
Company replied
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... See more
Company replied
When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... See more
Company replied
Company details
About Bensons For Beds - Camborne
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, United Kingdom
- 1209711392
4.8
Excellent
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfied customer
The person I dealt with explained everything about the individual beds features and allowed me to try them before making up my mind.
October 12, 2024
Excellent customer service
Excellent customer service, no pressure selling and excellent knowledge of products.
Showroom felt inviting, clean and good lighting to see the products and imagine what the bed would look like at home.
September 15, 2024
Steve our sales Advisor is worth 6…
Steve our sales Advisor is worth 6 stars!!
Extremely knowledgeable on all his products which served us as customers really well.
Very satisfied and would recommend!!
September 11, 2024
Julian in pool store was great!
August 28, 2024
Great choice
Ali, who served us, was knowledgeable, friendly, polite and patient. She knew her stuff! We went away to think about it for a few days and when we returned, Ali greeted us with a big smile and remembered our preferences. She made a sale! Ali is an asset to your company.
August 21, 2024
The lady was very helpfull indeed
The lady was very helpfull indeed, only downside there was only one fold up mattress to choose from
August 13, 2024
Ali was helpful and really…
Ali was helpful and really knowledgeable and helped us to make the right decision.
The purchasing process was straightforward
August 12, 2024
Staff very helpful like the idea of can…
Staff very helpful like the idea of can change mattress if not comfortable
July 28, 2024
Nice staff helpful but can be…
Nice staff helpful but can be expensive. Happy experience
July 17, 2024
The assistant was very helpful
The assistant was very helpful. She listened to what I said and explained different options.
April 21, 2024
Pain free mattress shopping
From the moment we stepped through the door, Ali was there to help us choose the perfect mattresses. She responded to our preferences and our budget and made the whole shopping experience quick and simple.
April 15, 2024
Went in looking for one type of bed but…
Went in looking for one type of bed but ended up with a different but more usable one for the size of the room
April 7, 2024
Good display of beds
Good display of beds, well laid out and clean and tidy. Mary the sales lady was very friendly and helpful with a good knowledge of the products. Looking forward to receiving our new bed at the end of the month.
April 8, 2024
Great communucation and assistance from…
Great communucation and assistance from Gary. We were replacing flood damaged furniture. He pointed out some very relevant saving and discounts
March 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.