Bensons For Beds - Camborne Reviews 

203
TrustScore 5 out of 5

4.8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB


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Rated 5 out of 5 stars

Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... See more

Company replied

Rated 5 out of 5 stars

When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... See more

Company replied

Rated 5 out of 5 stars

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... See more

Company replied

Rated 5 out of 5 stars

The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from m... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Camborne

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, United Kingdom

  • 1209711392

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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4.8

All reviews

(203)

25,922 reviews in the last 12 months

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Rated 5 out of 5 stars

The warm welcome we received from Mary…

The warm welcome we received from Mary set the tone for a happy bed and mattress shopping experience! What a difference it made actually speaking with a knowledgeable and honest salesperson rather than trying to navigate purchasing online. After months of searching we had bought the bed and mattress in no time. Let’s hope they are as comfortable and well made as they appeared.

September 18, 2023
Rated 5 out of 5 stars

New mattress

My daughter suggested I go to Benson for beds to look for a new mattress, the staff in shop were very helpful and friendly, I am looking forward to my mattress arriving

July 30, 2023
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Reply from Bensons For Beds - Camborne

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Rated 1 out of 5 stars

rude about my age

The woman in store was helpful about the products but I was extremely offended when she implied I was "that age" when I would be getting night sweats! How rude. People of all ages run hot or cold at night depending on more than just "menopause".
Bensons asked me for more information and I provided it but they have not contacted me as they said they would.

May 12, 2023
Unprompted review
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Reply from Bensons For Beds - Camborne

Good Morning,

We're sorry to hear this has happened and would like to look into this further. We have reached out via Trustpilot to request some more information. -Team Bensons

Rated 3 out of 5 stars

Such a terrible service at first …

I had a pillow which had a seam come apart… the store team were rather rude and said I could not have a refund but could put the amount £75.00 towards something else. I am very unhappy about this and am seeking advice about it. I thought if the item was faulty you were entitled to a full refund. I will never buy again from this company…
Well I have now a couple of helpful emails from Benson’s for beds and have had a full refund… I am grateful for this and feel happy about the outcome. A fair and correct result with thanks to James B at Benson’s for Beds.

May 12, 2023
Unprompted review
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Reply from Bensons For Beds - Camborne

Hello Mrs Coldrick, thank you for highlighting this to us. We're so sorry for the service you have received up to now and would like to provide a refund. We have reached out to you via email regarding this and hope to speak with you soon! -Team Bensons

Rated 5 out of 5 stars

I went into the Camborne/Redruth store…

I went into the Camborne/Redruth store and was meet by a very nice well presented lady called Julie she was very nice and had a very good knowledge off the beds that she was selling there was no pressure on me at all and she gave very good advice I did call about 2 weeks later and spoke to Julie on the phone and ordered a mattress witch I am very pleased with Bensons are very lucky to have such a lovely knowledgeable lady working for you a great credit to the company well done Bensons

June 20, 2023
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Reply from Bensons For Beds - Camborne

Thank you so much for your great review! You deserve nothing less than a great night’s sleep! -Team Bensons

Rated 5 out of 5 stars

helpful sales assistant

helpful sales assistant, she
just showed us what we asked for , no pressure.

June 24, 2023
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Reply from Bensons For Beds - Camborne

Thank you for your 5* review Linda! -Team Bensons

Rated 5 out of 5 stars

Have never bought an adjustable bed…

Have never bought an adjustable bed before the salesman was very helpful let me play around with the controls for a bit, after doing so my husband also tryed the bed so we ended up buying 2 instead of 1 also the other staff were very helpful

June 16, 2023
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Reply from Bensons For Beds - Camborne

Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Camborne store.

Team Bensons

Rated 5 out of 5 stars
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Reply from Bensons For Beds - Camborne

Hi Donna, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Camborne store.

Team Bensons

Rated 5 out of 5 stars

Helpful staff

Helpful staff, weren’t too pushy either which was nice!
Managed to choose my mattress choice super easily without any hassle!

May 21, 2023
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Reply from Bensons For Beds - Camborne

This is lovely to hear. Thank you for taking the time to leave us a review Katie! -Team Bensons

Rated 5 out of 5 stars

What a very pleasant experience we had…

What a very pleasant experience we had at Bensons in Redruth, Cornwall. Your sales ladies were so friendly, helpful & professional. Thank you very much indeed for making our purchasing experience such a pleasant one.

May 19, 2023
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Reply from Bensons For Beds - Camborne

This is wonderful to hear! We'll be sure to pass on your lovely feedback. -Team Bensons

Rated 5 out of 5 stars

Good knowledgeable assistant

Good knowledgeable assistant. He was very good.

May 16, 2023
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Reply from Bensons For Beds - Camborne

This is a great review, we really appreciate the time taken to leave us this feedback.-The Bensons Team

Rated 4 out of 5 stars

Friendly informative staff

Friendly informative staff, very knowledgeable of the products.

May 7, 2023
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Reply from Bensons For Beds - Camborne

Thank you for this review Tim. Our staff are trained to the highest possible level to ensure we can always give the best customer service! Thanks, Keaton

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