Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... See more
Company replied
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... See more
Company replied
When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... See more
Company replied
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... See more
Company replied
The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from m... See more
Company replied
Written by the company
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Being able to browse
Great value mattress and excellent advice to help me choose.
Very helpful service. Good explanations about mattresses. Communication excellent
Helpful staff, listened to our requirements good deal on the mattress
The warm welcome we received from Mary set the tone for a happy bed and mattress shopping experience! What a difference it made actually speaking with a knowledgeable and honest salesperson rather than trying to navigate purchasing online. After months of searching we had bought the bed and mattress in no time. Let’s hope they are as comfortable and well made as they appeared.
My daughter suggested I go to Benson for beds to look for a new mattress, the staff in shop were very helpful and friendly, I am looking forward to my mattress arriving

Reply from Bensons For Beds - Camborne
The woman in store was helpful about the products but I was extremely offended when she implied I was "that age" when I would be getting night sweats! How rude. People of all ages run hot or cold at night depending on more than just "menopause".
Bensons asked me for more information and I provided it but they have not contacted me as they said they would.

Reply from Bensons For Beds - Camborne
I had a pillow which had a seam come apart… the store team were rather rude and said I could not have a refund but could put the amount £75.00 towards something else. I am very unhappy about this and am seeking advice about it. I thought if the item was faulty you were entitled to a full refund. I will never buy again from this company…
Well I have now a couple of helpful emails from Benson’s for beds and have had a full refund… I am grateful for this and feel happy about the outcome. A fair and correct result with thanks to James B at Benson’s for Beds.

Reply from Bensons For Beds - Camborne
I went into the Camborne/Redruth store and was meet by a very nice well presented lady called Julie she was very nice and had a very good knowledge off the beds that she was selling there was no pressure on me at all and she gave very good advice I did call about 2 weeks later and spoke to Julie on the phone and ordered a mattress witch I am very pleased with Bensons are very lucky to have such a lovely knowledgeable lady working for you a great credit to the company well done Bensons

Reply from Bensons For Beds - Camborne
helpful sales assistant, she
just showed us what we asked for , no pressure.

Reply from Bensons For Beds - Camborne
Have never bought an adjustable bed before the salesman was very helpful let me play around with the controls for a bit, after doing so my husband also tryed the bed so we ended up buying 2 instead of 1 also the other staff were very helpful

Reply from Bensons For Beds - Camborne
Helpful staff, weren’t too pushy either which was nice!
Managed to choose my mattress choice super easily without any hassle!

Reply from Bensons For Beds - Camborne
What a very pleasant experience we had at Bensons in Redruth, Cornwall. Your sales ladies were so friendly, helpful & professional. Thank you very much indeed for making our purchasing experience such a pleasant one.

Reply from Bensons For Beds - Camborne

Reply from Bensons For Beds - Camborne
Friendly informative staff, very knowledgeable of the products.

Reply from Bensons For Beds - Camborne
A warm welcome and excellent service from my local store at Pool.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.