I had a great experience at Benson for Beds. The lady who helped me (I can’t remember her name but she was black/African) had great customer service skills. She defo needs to be praised! She was able... See more
Location
Switch locationUnit C Stonelake Retail Park, Woolwich Rd, SE7 8LU Charlton, London, GB
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See what reviewers are saying
We found the perfect bed frame to suit our room, fair price and good service in store (Charlton store, Michael I think was the guys name). Unfortunately it wasn't available to buy, I ordered from... See more
I had a wonderful experience with Michael the representative at New Charlton. He listened to my needs, navigated me around an enormous shop expertly explaining the specific mattresses that he thought... See more
Syed was absolutely welcoming and helpful from when we walked in. He had excellent knowledge of the products and gave us time to browse and sample different beds /mattresses. Syed was happy to answer... See more
Company details
About Bensons For Beds - Charlton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit C Stonelake Retail Park, Woolwich Rd, SE7 8LU, Charlton, London, United Kingdom
- 2083059234
4.6
Excellent
204 reviews
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Satisfying
Friendly, helpful staff that are very knowledgeable and eager to help.
Found what I wanted and then ordered to be delivered
April 23, 2023
All staff very welcoming and friendly
All staff very welcoming and friendly, James was very helpful and knowledgeable about the beds and mattresses, extremely pleased with our visit to this shop
April 26, 2023
Great customer service at the Charlton…
Great customer service at the Charlton shop and great product. Love our Bergamo bed and the memory foam mattress is super comfy... to top it all up my hubby says the frame was super simple to assemble. very happy customers
April 13, 2023
The delivery men were very helpful and…
The delivery men were very helpful and nothing was a problem.They explained the do’s and don’t’s regarding our new bed.Well done .
April 18, 2023
Friendly and helpful
April 17, 2023
The engagement with the sales rep and…
The engagement with the sales rep and clarity around the product.
April 14, 2023
The quality of mattresses is good but…
The quality of mattresses is good but the waiting time for about a month it is ridiculous, when you pay something I expect to be delivered within a week or ten days , apart from that you have to pay 40£ Delivery fee when you spent £1000 in the store !
April 13, 2023
Service has been excellent from…
Service has been excellent from starting in the shop to sale to getting delivered
April 11, 2023
Excellent service.
April 8, 2023
Very helpful staff
Very helpful staff! Amma was wonderful! Helped with a good choice of mattress and even helped to sort the parking ticket I received.
April 4, 2023
The sale assistant was very helpful
April 10, 2023
Lots of choices and very kind and…
Lots of choices and very kind and friendly services especially Michael. He is very patient, kind and polite.
April 5, 2023
Good service and very friendly
April 3, 2023
Very lovely helpful as well as…
Very lovely helpful as well as informative staff.We left shop very satisfied with the item we wanted. I strongly recommend Bensons at Charlton- London!!!
April 2, 2023
I bought wardrobe they told me it …
I bought wardrobe they told me it takes 7 weeks but now it's almost 10 weeks but still l haven't received when I go go back to them and tell them they will say that the tame will contact you When delivery is ready.
March 30, 2023
My experience going to the Benson shop…
My experience going to the Benson shop and dealt with a gentleman was very good.
April 1, 2023
From start to finish excellent service
March 30, 2023
I was decisive to buy when I visited…
I was decisive to buy when I visited the shop but I think I paid a lot, I visited similar brands the following week and it was a better price for great products. My wardrobe was delivered in 7-8 weeks. The door is damaged and I am still waiting for the new one!
January 4, 2023
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