Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... See more
Company replied
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Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... See more
Company replied
The lady at Chelmer Village that served my elderly parents with an electric bed was an absolute star! So helpful and caring, she took her time explaining and demonstrating the beds to them, I visited... See more
Assistant asked if I needed help. Which was a good start. I said exactly what I was looking for. He showed me all the options including your own brand goods which were exactly what I needed for a spa... See more
Angela was very helpful and patient, and explained everything we needed to understand very clearly. She gave clear directions in the store and also opened the door to us when we came out of the lift.... See more
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Unit E Chelmer Village Retail Park, CM2 6XE, Chelmsford, Essex, United Kingdom
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Very helpful showing us only the type of bed we wanted at the price we said.

Reply from Bensons For Beds - Chelmsford1
The shop has a a variety of bed available to choose from , the staffs are great and very helpful,pleasant and patient with us.
The financing part of the product we buy is also very helpful . Overall a very good experience .

Reply from Bensons For Beds - Chelmsford1
The sales lady was excellent, gave me lots of useful info wasn’t pushy , sold me just what I wanted . Wish there were more sales staff like her about in other places , Well done everyone and Bensons , my new bed is on its way in a few weeks 👍
Sales lady Hetal offered kind and helpful information on the range of mattresses that I was interested in and made my decision easier than I had expected. The May Day sale prices made the purchase even more satisfactory!
Very helpful and knowledgeable. Gave us plenty of time to try out the products to make sure we made the right decision. Had a wide choice for all budgets.
The staff member was very attentive and knowledgeable regarding the mattresses. However I was guided towards the expensive ones first. When I asked about the 0% finance, she explained you couldn't have that unless you paid over£1,000. The adverts don't tell you that. So I had to use my credit card.
A very good experience with a friendly and knowledgeable staff (Angela). Would recommend this store to family and friends.
Very knowledgable sales staff when I was buying a mattress for my granddaughter regarding the materials in the mattress I should be looking for as children under 4 don’t self regulate their body temperature in the same way as adults. Brilliant value care package for mattress too at a great price! Prefer to buy from a store than online as you get to look and try first and with so many shopping experiences these days customer service does not exist. Will definitely use Bensons for beds again.
Very reasonable prices and a great selections of bed. Adam the salesman was very helpful after asking what we were looking for he didn’t just try to sell us the most expensive mattress, he showed us all our options and allowed us time to think. We returned the next day and ended up purchasing 2 mattresses and a bed base.
The procedure to identify the right pillow and mattress was great. I ordered both. Unfortunately the bed I wanted was out of stock and could not be delivered until September, so that was a shame. The lady who looked after me was lovely.
Very helpful, knowledgeable and not pushing fir a sale right away. Very refreshing attitude. Thank , you Chelmsford.
Came in very close to close looking for a mattress within my budget that was also rolled and ready for me to take home, the lady who spoke to us couldn't have been more helpful, she was also just very nice and bubbly towards us, really excellent customer service! The mattress I ended up getting was 20% off, unbelievably comfortable and came with loads of extra benefits for next to nothing, so so happy with my purchase!
Advisor was very knowledgeable about the product and when we requested information he was not aware of he sourced the answer for us. Overall very satisfied
The lady who served us (Angela) was very helpful and pleasant with a good sense of humour! She took notice of all our requests and we managed to choose a bed with no pressure. This was at the Chelmsford branch.
The manger Adam and staff were really helpful and accommodating.
Thank you so much, for all your help thus far.
Very professional and helpful very impressed with the service
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