The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... See more
Company replied
Location
Switch locationUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... See more
Company replied
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... See more
Company replied
Well what a great experience! Things have certainly moved on with Benson's since I bought from them in 2019. Appreciated the messages confirming the date promised was still honoured. Messages confirmi... See more
Company replied
Company details
About Bensons For Beds - Chippenham375
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, United Kingdom
- 1249659881
4.8
Excellent
252 reviews
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Geoff was very helpful and new his stuff
January 6, 2024
Excellent customer service
January 5, 2024
The Staff
The Staff. Malcolm advised me in my first visit, however I was unsure if I really wanted to change my bed. He was very knowledgeable and didn’t pressure me just advised the opening times if I wanted to come back and chat some more. I then returned and spoke with the manager who was also very helpful and advised me on the mattresses, which I wasn’t sure if I needed to change if I bought a bed frame. A thoroughly enjoyable experience with great staff and great products. I look forward to receiving my bed soon. Thank you.
January 3, 2024
Easy process, excellent staff
There was no hard sell which was a relief. Staff were helpful but let us just look around & then when we needed more information they were there to answer all our questions. We were clueless about our requirements and the staff helped us choose a bed & mattress at the best price with excellent discounts. Really painless & actually quite refreshing!
January 4, 2024
We received a great deal of help in…
We received a great deal of help in choosing our bed .
January 3, 2024
Friendly informative staff that did not…
Friendly informative staff that did not pressure sell.
December 27, 2023
Helpful assistant
The sales assistant was very helpful and I was able to make my purchase and take advantage of an offer that I was unaware of.
December 9, 2023
Excellent staff attention
Very knowledgeable member of staff who wanted to sell the right mattress, not necessarily the most expensive and spent lots of time checking it was right for us
November 5, 2023
Great Experience
Jeff is a kind, helpful and professional person, he gave me a great experience in purchasing the beds and mattresses. Thank you very much for his help.
November 1, 2023
Great advice and service.
Great advice and service.
We had all our questions answered and some great advice.
First rate - thank you
October 30, 2023
First we were shown the different…
First we were shown the different mattresses then were left to try as many as we wanted
The assistant left us to wander without bothering us until we were ready to make a purchase
He was extremely helpful
October 22, 2023
Good showroom
Good showroom, quick service although salesman a little too pushy trying to sell bed insurance also felt that delivery should be free, after all not many people could take away a bed or mattress even if given the choice.
October 24, 2023
Really positive and straightforward…
Really positive and straightforward experience, understood our requirements and found us the perfect bed set.
October 23, 2023
Great friendly customer service.
October 17, 2023
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