Visited the showroom and Ave the assistant was very polite, and knowledgeable about everything in store. No pressure to purchase or make an immediate decision. Went back a few days later and initially... See more
Location
Switch locationUnits 2 & 3 Alvis Retail Park, CV5 8BW Coventry, West Midlands, GB
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See what reviewers are saying
Came in store a couple of times everyone was so professional and friendly. Mini went through all the features and benefits of the products that we looked at and guided us through from start to finish... See more
We visited Benson Beds in coventry. We dealt with a gentleman called Intasar. He was fantastic. Superb disposition. Not pushy, but very informative, professional. Extremely smart appearance. Listened... See more
Julia who served us was very helpful and informative with no hard pressure selling.She helped us make the right decision and helped us make the most of the current savings available in the sale.We ha... See more
Company details
About Bensons For Beds - Coventry Alvis533
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Units 2 & 3 Alvis Retail Park, CV5 8BW, Coventry, West Midlands, United Kingdom
- 2476599564
4.8
Excellent
90 reviews
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Yes helpful staff in choosing matress…
Yes helpful staff in choosing matress delivered on time very polite chaps on delivery would recommend bensons
February 16, 2026
Reply from Bensons For Beds - Coventry Alvis533
We're so happy to hear that our staff were helpful in choosing your mattress and that delivery was on time with polite service. We appreciate your recommendation! Thank you for your positive review – Lauryn at Customer Care 💜
Great experience from in the store to…
Great experience from in the store to delivery.
January 15, 2026
Reply from Bensons For Beds - Coventry Alvis533
We're happy your experience was great, from our store to your delivery! Thank you for letting us know.
Reply from Bensons For Beds - Coventry Alvis533
We're happy you received a good quality product and appreciate that our agent was polite and on time. Thank you for your review – Lauryn at Customer Care 💜
The staff was so friendly helpful and…
The staff was so friendly helpful and not too pushy we ended up like I was buying from a friend would go back again
June 12, 2025
Reply from Bensons For Beds - Coventry Alvis533
We're happy to hear that our team was friendly, helpful, and not too pushy, making you feel like you were buying from a friend. We appreciate your feedback, Megan at Customer Care
Exceptional Staff
The assistant in the shop was fantastic and had great knowledge. She advised us well and we ended up with exactly what we wanted.
April 18, 2025
Reply from Bensons For Beds - Coventry Alvis533
Thank you so much for your positive review! We are thrilled to hear that our assistant provided you with excellent service and helped you find exactly what you were looking for. - Team Bensons 💜
Because everyone treated us with great…
Because everyone treated us with great professionalism also as my wife is on a mobility scooter nothing was too much trouble.
March 24, 2025
Reply from Bensons For Beds - Coventry Alvis533
We're happy to hear that everyone treated you with great professionalism. It's wonderful that we could accommodate your wife's mobility scooter without any trouble. Take care Megan at Customer Care
Better I need to go for online next time.
I come to shop because I want to see the bed and same time I want to feel it. But in online is very cheaper than shop.
January 28, 2025
Reply from Bensons For Beds - Coventry Alvis533
We appreciate you sharing your thoughts. It's good to know you value both seeing and feeling our beds in person, and we recognize the price difference you observed online. Take care,
Megan at Customer Care
Sleep made easy.
Great range to choose from. Sales staff did not pester shoppers. However, when asked a question they were very knowledgeable.
Thoroughly recommend Bensons.
April 8, 2024
Excellent service
From beginning to end the communication was perfect. Dan and partner Keeping us in touch right up to moment of delivery . Well done
March 5, 2024
The member of staff who served me was…
The member of staff who served me was very good, polite and helpful.
March 2, 2024
The young man that served us was very…
The young man that served us was very helpful and polite.
February 8, 2024
Top of the range Benson mattress with dips
We brought an expensive Benson divan and firm king mattress set. After 24 months the topper attached to the mattress had dipped both sides. Very uncomfortable to sleep in. I contacted HO and they sent a technician. So of course Bensons said it was ok, as it was they would expect. When I bought this top of their range mattress I was told that this firm mattress would not dip in the future. We now have to go to the ombudsman as we have been miss sold this product.
January 25, 2024
Unprompted review
Natalie was so friendly and helpful
Natalie was so friendly and helpful. She made the whole process a pleasure
October 24, 2023
Excellent service and help!
Arrived in store and wanted two replacement mattresses, a double and a king size. Got excellent customer service from a very helpful man, who advised on the mattresses we choose and replacement pillows. We were in and out in no time, thanks to the support.
May 20, 2023
Reply from Bensons For Beds - Coventry Alvis533
Thank you for your 5* review Tara! -Team Bensons
The member of staff that I purchased…
The member of staff that I purchased the furniture didn’t ignore me on my own in the shop (this often happens) he was clear and attentive. The delivery went smoothly and as explained by the staff member.
April 20, 2023
The sales people
The sales people, the delivery team and all concerned were professional, helpful and informative.
April 10, 2023
Buying our new mattresses
The communication regarding delivery was excellent and the aftercare information was very useful we would definitely recommend Bensons to others and would order from them again
April 9, 2023
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