We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... See more
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We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... See more
Company replied
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... See more
Company replied
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... See more
When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she w... See more
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Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, United Kingdom
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Excellent customer service from purchase to delivery

Reply from Bensons For Beds - Crewe641
It’s just good not to be hassled by sales staff until you need there help!

Reply from Bensons For Beds - Crewe641
Helpful and friendly service
Didn’t mind spending time providing information answering any questions I had

Reply from Bensons For Beds - Crewe641
Lovely young lady made the mattress purchasing an enjoyable experience.

Reply from Bensons For Beds - Crewe641
Went in to replace our old mattress. Tamarrah was very helpful and gave us great advice before we made our decision on what to get.

Reply from Bensons For Beds - Crewe641
Excellent Service. not too pushy just very helpful as and when we needed it.

Reply from Bensons For Beds - Crewe641
Jon was helpful in attending to our needs and has given us options fit for our choices and budget. Thank you for assisting us in choosing a great bed for us!

Reply from Bensons For Beds - Crewe641
Jon, for the second time was brilliant. This was the third bed and fourth mattress I have bought in the last 6 months….. I will be back!

Reply from Bensons For Beds - Crewe641
bed arrived and assembled by delivery team who had no training on new design.
spacers for headboard were similar to size if space through bed and so slipped through when tightened. headboard is now wobbly.
electric bed, motor not working correctly, now have to wait for replacement motor form my new bed.

Reply from Bensons For Beds - Crewe641
We went into the shop 30th December man that served us was very helpful but not pushy, his name was Jon, we weren't rushed he let us take time so we got the correct mattress, explained everything to us in a ordered manner.

Reply from Bensons For Beds - Crewe641
The salesman was extremely helpful, talked me through all the options as I was clueless. Gave me time to wander and look without pressure.

Reply from Bensons For Beds - Crewe641
What an amazing experience it was buying our beds from Bensons For Beds. Amanda greeted us and was lovely. She passed us over to Jon as he initally spoke with us several weeks before when we visited to explore our options. (It was Jon's professionalism and personality that took us back to the store!)
He was really knowledgeable, super friendly and easy-going. Nothing was too much work for him and we were able to take our time and test the products to ensure we made the best decision. I would highly recommend this (Crewe) store. What a pleasure! We can't wait for our new beds! Thanks guys!
Choosing a new bed can be a daunting experience with so many options and so many different makes and styles. Our visit to Bensons for Beds however made the process of choosing the right bed and mattress a great deal easier. The Sales Executive (Claire) explained everything about the different mattresses; we were able to test a large range of different options and were finally able to select something that very closely matched our requirements. The Sales Executive then carefully guided us through the sales process, ensuring that we got our new bed at the best possible price.
Based on our experience, we wouldn't hesitate to recommend Bensons For Beds to anyone looking for a new bed and/or mattress.
Great experience in the showroom ( Crewe) very professional and friendly assistant.
Very helpful & knowledgeable, Jonathan Samuel was very good, he was not pushy at all let us make our own decision which mattress we wanted, would recommend the Crewe branch to anyone
I have ordered new bed. Bed arrived on time but had a defect. It took longer that I would have liked to come back to me, but once Bensons did, they have replaced with no problems. Overall very good experience.
The staff at the Crewe branch were extremely helpful especially Claire. She advised on every mattress we looked at and did not pressurize us in any way. Great selection of beds and well laid out shop. This is our second bed purchased at Crewe Bensons and wont be our last. Must note that the Northwich Branch did not offer such service and couldn't be bothered with us.
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