I met Gail ( a member of the Benson for Beds team) in store and she was absolutely fantastic.. I was made to feel at ease throughout the process. We went through the mattress analysis to determin... See more
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Location
Switch locationUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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The staff were very attentive but not pushy. Very knowledgable and helpful. I was even given a bottle of water as the store was unbearably hot, don’t know how the staff coped all day in that heat. The... See more
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We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more
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Gail was fabulous - very friendly and gave me options and time to think before I made a purchase. 4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear an... See more
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Company details
About Bensons For Beds - Doncaster706
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom
- 1302789386
4.8
Excellent
246 reviews
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What a fantastic service from Bensons
What a fantastic service from Bensons.
From ordering my bed with Gail in the Doncaster store, who was extremely helpful, the email confirmations from customer service, to the delivery by the 2 great delivery drivers. I cannot praise the staff at Bensons enough. Thank you all of you
January 24, 2026
Reply from Bensons For Beds - Doncaster706
We're happy to hear you received fantastic service. It's great to know that you found the staff helpful, from ordering to delivery. Many thanks for your positive feedback.
I called into the York Road branch and…
I called into the York Road branch and the sales assistant Gail couldn’t be more friendly and helpful
January 26, 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
We're happy to hear that you found our sales assistant at the York Road branch to be friendly and helpful. We appreciate you taking the time to share your positive experience!
Excellent service & price
From walking through the door Dale was inviting & friendly. Didn't pester us just made us aware he was there if we needed help. He was extremely knowledgeable & helpful. He even stayed open 45 minutes after closing time for us so my hubby could attend to test a mattress. Gave us a great deal. Have always used Bensons and will continue to do so.
January 16, 2026
Reply from Bensons For Beds - Doncaster706
We're happy to hear that you found the team member inviting and helpful, and that they were knowledgeable without being intrusive. We appreciate your continued loyalty and are so glad you got a great deal!
Good product and service
We've bought several mattresses from them over the years - all excellent quality. This time around, (as on previous occasions), staff at the store were knowledgeable and goods were delivered at the time promised.
January 18, 2026
Reply from Bensons For Beds - Doncaster706
We're happy to hear that you've consistently found excellent quality in our mattresses over the years. We appreciate your positive feedback regarding our knowledgeable staff and timely delivery.
It was a really nice an easy shopping…
It was a really nice an easy shopping experience Martin made it all very easy and he had lots of knowledge which definitely helps choosing the right bed so yes Can’t fault it at all I would recommend definitely.
January 15, 2026
Reply from Bensons For Beds - Doncaster706
We're happy to hear that you had a nice and easy shopping experience! We appreciate your positive feedback and that our team member's knowledge was helpful in choosing the right bed.
Doncaster bensons great
Amanda at Doncaster branch was great, professional,knowledgeable & found us the best option & the best value.
January 13, 2026
Reply from Bensons For Beds - Doncaster706
We’re delighted to hear Amanda provided such professional and knowledgeable service, helping you find the best option and value. We’ll be sure to share your kind words with her! Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Doncaster706
We’re delighted to hear our team demonstrated great knowledge of beds and helped make your experience smooth. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful member of staff
January 9, 2026
Reply from Bensons For Beds - Doncaster706
Thanks for the awesome feedback Mrs Sayles! We’re thrilled to hear our team was helpful – that’s what we’re here for!
We hope to welcome you back soon!
Megan at Customer Care😊
Rob from Doncaster store 706
Rob was fantastic knows his bed/mattress to T.
Was great put us on the bed to help us choose the firmness we felt comfortable
Nothing was too much trouble & we did try lots of beds before we chose the one we ordered.
He was so professional funny & a credit to your company .
December 29, 2025
Reply from Bensons For Beds - Doncaster706
Thank you for sharing your experience with us Mr&Mrs Plumtree! We’re thrilled to hear Rob provided such fantastic service—knowledgeable, patient, and even made the process enjoyable. We’ll make sure your kind words are passed on to him, as he truly is a credit to our team. Enjoy your new bed,
Megan at Customer Care
Mattress Shopping.
Walked into the store. I was approached quite quickly by Rob. I explained to him exactly what I was looking for. Rob guided me around the store and showed me plenty of options. And I quickly made a purchase. Thank you Rob you are a credit to your store. 😊
November 22, 2025
Reply from Bensons For Beds - Doncaster706
Thanks for sharing! We’re so glad Rob made your visit easy and guided you to the perfect choice. We’ll make sure he sees your kind words—he’s a real credit to the team! Megan at Customer Care😊
Great delivery men
Great delivery men, James and dom, well pleased with all they did putting bed together and explaining how to raise the ottoman top
November 18, 2025
Unprompted review
Reply from Bensons For Beds - Doncaster706
We’re so glad they made the delivery smooth and took the time to assemble your bed and explain everything clearly. Your satisfaction means the world to us! 💜
Thank you for your positive review – Lauryn at Customer Care
dale made our experience better
dale made our experience better. we only went in to look but his knowledge and friendlyness decided us to purchase now instead of post christmas. he was patient with us and listened to exactly what we wanted then guided us to perfect bed for us
November 14, 2025
Reply from Bensons For Beds - Doncaster706
We're glad to hear that you had such a positive experience with us Janice! We appreciate your feedback and are so happy that our team member's expertise and helpfulness led to your perfect purchase.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Doncaster Bensons
Helpful, pleasant and knowledgeable advisor. He gave us good recommendations, helping us find the right mattress. Thanks
November 5, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our advisor was helpful, pleasant, and knowledgeable! We're glad that the recommendations assisted you in finding the right mattress.💜
Thank you for your positive review. – Lauryn at Customer Care
Reply from Bensons For Beds - Doncaster706
We appreciate you sharing that our staff was helpful and friendly! We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again.
Megan
Customer Care Team
Dave experience
Staff very knowledgeable and not pushy at all
Amanda and her colleague did their best on 2 occasions and helped us to buy just what we needed and not simply the most expensive like seems to be the way with other stores
Good product knowledge and practical advice on a very important piece of everyday furniture which I spend 10 hours a day in !!
October 26, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our team was knowledgeable and not pushy, guiding you to the right purchase. We appreciate you highlighting their product knowledge and practical advice. See you next time! Megan at Customer Care 😊
Reply from Bensons For Beds - Doncaster706
Thanks a bunch Kim! We’re so glad you had a fantastic experience — that’s what we’re here for!
We hope to welcome you back again in the future,
Megan at Customer Care
Very helpful and knowledgeable salesman…
Very helpful and knowledgeable salesman helped us choose a bed and mattress that best suited our needs.
October 18, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our salesman was helpful and knowledgeable in assisting you with your bed and mattress selection. Thank you for your review – Lauryn at Customer Care 💜
A lovely man called Rob made us feel…
A lovely man called Rob made us feel welcoming and was so helpful.We tried loads of beds and was not pushy and listened in what we wanted ,excellent service and Rob was a Top man.Thank you !
October 17, 2025
Reply from Bensons For Beds - Doncaster706
We appreciate you sharing your experience Jill. We are so glad to hear that our team member made you feel welcome and provided excellent service by listening to your needs without pressure. Thank you for choosing us!
Thank you for your review – Lauryn at Customer Care 💜
Good job!
Helpful sales staff, Quality reasonably priced and careful delivery drivers ... What more do you need?
October 7, 2025
Reply from Bensons For Beds - Doncaster706
Thank you for the kind words! We are thrilled to hear that our sales staff was helpful, our products are reasonably priced and our delivery drivers are careful. Your satisfaction is our top priority!
Staff very friendly
Staff very friendly. Directed us in the right direction. Helps us with the right decision.
October 1, 2025
Reply from Bensons For Beds - Doncaster706
We're glad you found our staff friendly and helpful, Charlene! It's great to know they assisted you in making the right decision. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care
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