The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... See more
Company replied
Location
Switch locationUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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See what reviewers are saying
Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
Company replied
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more
Company replied
Got a clearance bed fantastic price and fantastic customer service But clearance purchase should be treated same as a regular clearance Using their delivery means but no you can't have a clear... See more
Company details
About Bensons For Beds - Doncaster706
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom
- 1302789386
4.9
Excellent
256 reviews
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Doncaster Bensons
Helpful, pleasant and knowledgeable advisor. He gave us good recommendations, helping us find the right mattress. Thanks
November 5, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our advisor was helpful, pleasant, and knowledgeable! We're glad that the recommendations assisted you in finding the right mattress.💜
Thank you for your positive review. – Lauryn at Customer Care
Reply from Bensons For Beds - Doncaster706
We appreciate you sharing that our staff was helpful and friendly! We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again.
Megan
Customer Care Team
Dave experience
Staff very knowledgeable and not pushy at all
Amanda and her colleague did their best on 2 occasions and helped us to buy just what we needed and not simply the most expensive like seems to be the way with other stores
Good product knowledge and practical advice on a very important piece of everyday furniture which I spend 10 hours a day in !!
October 26, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our team was knowledgeable and not pushy, guiding you to the right purchase. We appreciate you highlighting their product knowledge and practical advice. See you next time! Megan at Customer Care 😊
Reply from Bensons For Beds - Doncaster706
Thanks a bunch Kim! We’re so glad you had a fantastic experience — that’s what we’re here for!
We hope to welcome you back again in the future,
Megan at Customer Care
Very helpful and knowledgeable salesman…
Very helpful and knowledgeable salesman helped us choose a bed and mattress that best suited our needs.
October 18, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our salesman was helpful and knowledgeable in assisting you with your bed and mattress selection. Thank you for your review – Lauryn at Customer Care 💜
A lovely man called Rob made us feel…
A lovely man called Rob made us feel welcoming and was so helpful.We tried loads of beds and was not pushy and listened in what we wanted ,excellent service and Rob was a Top man.Thank you !
October 17, 2025
Reply from Bensons For Beds - Doncaster706
We appreciate you sharing your experience Jill. We are so glad to hear that our team member made you feel welcome and provided excellent service by listening to your needs without pressure. Thank you for choosing us!
Thank you for your review – Lauryn at Customer Care 💜
Good job!
Helpful sales staff, Quality reasonably priced and careful delivery drivers ... What more do you need?
October 7, 2025
Reply from Bensons For Beds - Doncaster706
Thank you for the kind words! We are thrilled to hear that our sales staff was helpful, our products are reasonably priced and our delivery drivers are careful. Your satisfaction is our top priority!
Staff very friendly
Staff very friendly. Directed us in the right direction. Helps us with the right decision.
October 1, 2025
Reply from Bensons For Beds - Doncaster706
We're glad you found our staff friendly and helpful, Charlene! It's great to know they assisted you in making the right decision. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care
…,,,
Dale was very knowledgeable and outstanding customer service and ability to bond with the customer
September 28, 2025
Reply from Bensons For Beds - Doncaster706
We appreciate your feedback! We're happy to hear that you found our customer service outstanding and that our team member was knowledgeable and built a connection with you.
Thank you,
Lauryn at Customer Care
The staff and deputy manager were very…
The staff and deputy manager were very helpful polite and professional
September 19, 2025
Reply from Bensons For Beds - Doncaster706
We're so happy to hear that our staff and deputy manager were helpful, polite, and professional! We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care.
Professional and friendly staff
Professional and friendly staff. Good stocked showroom
September 18, 2025
Reply from Bensons For Beds - Doncaster706
We appreciate you noting our professional and friendly staff and well-stocked showroom. We're so glad you had a positive experience!
Thank you,
Lauryn at Customer Care.
Excellent sales person
The store salesperson Dale was outstanding you should be very proud to have such an individual representing your company. Please praise him.
September 12, 2025
Unprompted review
Reply from Bensons For Beds - Doncaster706
We're happy to hear that you had such a positive experience. We appreciate you bringing this to our attention and will certainly recognize the salesperson for their outstanding service.
Thank you,
Lauryn at Customer Care.
The staff were great Dale and Rob
The staff were great Dale and Rob
the products is exactly what I wanted
August 25, 2025
Reply from Bensons For Beds - Doncaster706
We appreciate your positive feedback and are so glad the products met your expectations. We are happy to hear that our staff provided great service!
Best Wishes,
Megan at Customer Care
Overall the experience and service was…
Overall the experience and service was great but it was spoiled by the extortionate add on prices for delivery £59, assembly £40 and removal of old bed £100. A tad greedy imo. We've purchased our last 6 beds/mattresses from Bensons but will not be returning.
September 10, 2025
Reply from Bensons For Beds - Doncaster706
Thank you for your feedback. We appreciate your support in the past and apologize for any inconvenience with our add-ons. We value your business and would like to offer a 15% discount on your next purchase. We strive to provide the best service at competitive prices and hope you give us another chance.
The store assistant was very helpful…
The store assistant was very helpful while choosing a new mattress....she explained everything and was courteous and polite
September 10, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that the store assistant was so helpful and polite while you were choosing a new mattress. Thank you for sharing your positive experience with us, Megan at Customer Care
Friendly helpful staff
Very personal service, helpful without being pushy. Once I decided on that wardrobe I went back to the store to give them my business based on the service.
August 27, 2025
Reply from Bensons For Beds - Doncaster706
We're glad you enjoyed your experience and found our service helpful and not pushy. Thank you for choosing us for your wardrobe purchase; we appreciate your business, Megan at Customer Care
Reply from Bensons For Beds - Doncaster706
We appreciate you taking the time to share your kind words. We are so pleased to hear that our staff was nice for you. Take care, Megan at Customer Care
Very helpful staff
Very helpful staff, wanted a traditional mattress but thought because of our bulkhead/stairs measurement we would have to go for a mattress in a box, staff came up with the solution of zip and link mattress
August 20, 2025
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our staff was helpful in finding a solution for your mattress needs! We appreciate you sharing your positive experience with the zip and link mattress option. Thanks for your feedback, Megan at Customer Care
The staff in Doncaster were helpful and…
The staff in Doncaster were helpful and knowledgeable. We had a good idea what we wanted and the staff helped us make a good final choice
August 17, 2025
Unprompted review
Reply from Bensons For Beds - Doncaster706
We're happy to hear that our Doncaster staff were helpful and knowledgeable! We're glad they assisted you in making a great final choice. Thank you for your positive feedback, Megan at Customer care
Reply from Bensons For Beds - Doncaster706
We appreciate you pointing out our staff's friendly, helpful service! We are so happy you had a great experience with us. Thank you, Megan at Customer Care
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