I met Gail ( a member of the Benson for Beds team) in store and she was absolutely fantastic.. I was made to feel at ease throughout the process. We went through the mattress analysis to determin... See more
Company replied
Unit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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I met Gail ( a member of the Benson for Beds team) in store and she was absolutely fantastic.. I was made to feel at ease throughout the process. We went through the mattress analysis to determin... See more
Company replied
The staff were very attentive but not pushy. Very knowledgable and helpful. I was even given a bottle of water as the store was unbearably hot, don’t know how the staff coped all day in that heat. The... See more
Company replied
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more
Company replied
Gail was fabulous - very friendly and gave me options and time to think before I made a purchase. 4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear an... See more
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Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom
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Got a clearance bed fantastic price and fantastic customer service
But clearance purchase should be treated same as a regular clearance
Using their delivery means but no you can't have a clearance item delivered by them what ever reason they have for this is just stupid but you must use a delivery person you sort yourself
Apart from that great
As a returning customer, I highly recommend Bensons for Beds (Doncaster) Fabulous customer service is always how it should be; friendly, polite and attentive. Amanda is the sales consultant who I always see, she is very thorough with ensuring my order is exactly what I require.
Great experience buying our new bed. Sam was very helpful and knowledgeable and explained lots of things to us which helped us when making our choice. Would highly recommend.
I called to Doncaster to view a bed and mattress that were not available in my local store. I saw Amanda who was incredibly helpful, despite the fact that I had to make my purchase in Barnsley as it was an existing order, so she wasn't benefitting from a sale. She was really helpful as I have a long term health condition that means I really need a comfy mattress so we realised that a topper in bensons bespoke range was the best option. I can't thank her enough because I have struggled on the sealy posturepedic that I originally bought as I have been in constant pain sleeping on it.
Sam (Doncaster Bentley outlet branch) is as friendly approachable knowledgeable and could not have been more welcoming, kind or supportive. We had been looking for a bed for a while and were not intending to do the final purchase that day hit because of her explanations and persona we found out all the info we were looking for and decided it was right for us
We had a good explanation of all the options available to us so we were able to make an educated decision
We were shown every type of mattress to compare against the girl. We ordered the girl.
Excellent service.
Staff have great knowledge of products, very friendly
Paul and Ian arrived when expected and quickly put my bed together where i wanted it. they also altered the headboard so it fit nicely. good and quick job
The lads that work in the shop were so helpful and very patient 😀
I was also glad they left us to browse but were happy to help if and when we needed it
Great prices too
Great friendly staff, we had to change our order as we realised we had ordered different size mattress and bed but it was no trouble at all.
Staff knowledgeable and helpful both instore and delivery
Staff were very helpful in giving advice on options of mattresses available.
The gentleman who took my order, was very informative, and helpful, without being "pushy" and helped me make the right choice of furniture and bed, using the machine to help choose the right mattress for me, I was very happy with my shopping experience in store
We went in just to look and the staff were amazing not pushy at all, when we decided to buy the staff were amazing and very helpful
The guy Rob was bery helpful and knew alot about the beds.
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