Starr was a very helpful assistant without being pushy. She was there when we required help and even came up with suggestions we hadn’t thought of
Location
Switch locationUnit A Honeywood Retail Park, Honeywood Road, CT16 3FF Dover, Kent, GB
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Visited Benson for Beds twice before making my mind up , the staff were extremely helpful and friendly, no pressure selling. Excellent selection of beds to pick from and try out. We were given... See more
Company replied
Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... See more
Company replied
The staff member was extremely helpful and informative about the product we were interested in. They then gave us time to browse and make our decision. As we'd bought a mattress from the showroom the... See more
Company replied
Company details
About Bensons For Beds - Dover575
Written by the company
Contact info
Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, United Kingdom
- 1304821623
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Very knowledgable and helpful staff
Kayleigh was very helpful and patient as our son chose his new mattress. She was very knowledgable and guided us excellently through the process.
Staff (Niki) had lot of knowledge on…
Staff (Niki) had lot of knowledge on the product I was looking to buy.
the staff was very friendly helpful and…
the staff was very friendly helpful and honest
Staff very helpfulStaff in store very helpful and…
Staff in store very helpful and pleasant , hopefully delivery of my bed will just as satisfactory
Great service
Andrew and Paula are a credit to your company.
Both of these staff members were knowledgeable, approachable and patient.
My husband and I have completely renovated our bedroom with a luxury bed and brand new furniture and we couldn't have been more pleased with the customer service we received.
Paula was very helpful whilst I chose…
Paula was very helpful whilst I chose my bed frame and mattress.
Fantastic Service
Very helpful customer assistant who was extremely knowledgeable regarding the various products available and what would be good. She also applied an additional discount as we have ordered 3 beds in the last few years from them. Excellent service.
I'm looking forward to laying comfortably at night on my new igel mattress and ottoman base.
Excellent service
Excellent service and friendly welcome. Got all the information and advice we needed and we placed an immediate order.
Staff are welcoming and knowledgeable…
Staff are welcoming and knowledgeable about the products. They listen to what you want and offer advice. Very relaxed atmosphere and you know the aftercare will be just as good.
First class service
First class service, there was a price mix up, but they honoured the price shown.
Great choice of beds
Very knowledgeable and friendly staff. Paula was really helpful in helping make the right choice.
The whole experience was excellent
The whole experience was excellent, My wife suffers with a bad back and so one of our ideas was to get a new mattress, and Katie (who was so helpful) went through everything, my wife tried out the test bed to get the right requirement and then we chose a mattress from there. Everything was explained throughout the process.
An excellent buying experience
The showroom was pleasant with a wide variety of beds, mattresses & headboards to look at. Apparently there was another floor above with even more stock, but sometimes 'less is more'! i.e. too much choice can be daunting. Fortunately, I already knew what type of bed & headboard I wanted, but wasn't too sure about the mattress. The sales assistant, Katie, introduced me to Benson's latest in mattress design - the i Gel with graphene technology. Perfect for me as I'm always too warm in bed & suffer from back pain due to scoliosis. Katie was both helpful & knowledgeable, without making me feel pressurised in any way. I left with a couple of useful quotations to do some further research. On my 2nd visit, encouraged by her friendly, easy manner Katie put a package of products together, informing me that the bed & headboard I had chosen now attracted further discounts. I was very pleased with the outcome as the total cost came in under my budget. I should also mention her colleague, Paula. They make a great team, creating a relaxed & friendly environment in which to make some difficult decisions. Thank you Bensons!
Happy customer
The sales assistant was very welcoming and helpful.
I had found a better price online which she matched.
Overall very pleasant experience.
Very Pleased
Very friendly reception into the store. Very knowledgable staff and good prices
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