Bensons For Beds - Dover575 Reviews 

299
TrustScore 5 out of 5

4.8

Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF Dover, Kent, GB


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Rated 5 out of 5 stars

Starr was a very helpful assistant without being pushy. She was there when we required help and even came up with suggestions we hadn’t thought of

Rated 5 out of 5 stars

Visited Benson for Beds twice before making my mind up , the staff were extremely helpful and friendly, no pressure selling. Excellent selection of beds to pick from and try out. We were given... See more

Company replied

Rated 4 out of 5 stars

Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... See more

Company replied

Rated 5 out of 5 stars

The staff member was extremely helpful and informative about the product we were interested in. They then gave us time to browse and make our decision. As we'd bought a mattress from the showroom the... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Dover575

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, United Kingdom

  • 1304821623

4.8

Excellent

TrustScore 5 out of 5

299 reviews

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4.8

All reviews

(299)

25,139 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Andrew and Paula are a credit to your company.
Both of these staff members were knowledgeable, approachable and patient.
My husband and I have completely renovated our bedroom with a luxury bed and brand new furniture and we couldn't have been more pleased with the customer service we received.

September 17, 2024
Rated 5 out of 5 stars

Fantastic Service

Very helpful customer assistant who was extremely knowledgeable regarding the various products available and what would be good. She also applied an additional discount as we have ordered 3 beds in the last few years from them. Excellent service.

I'm looking forward to laying comfortably at night on my new igel mattress and ottoman base.

September 1, 2024
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent, My wife suffers with a bad back and so one of our ideas was to get a new mattress, and Katie (who was so helpful) went through everything, my wife tried out the test bed to get the right requirement and then we chose a mattress from there. Everything was explained throughout the process.

July 18, 2024
Rated 5 out of 5 stars

An excellent buying experience

The showroom was pleasant with a wide variety of beds, mattresses & headboards to look at. Apparently there was another floor above with even more stock, but sometimes 'less is more'! i.e. too much choice can be daunting. Fortunately, I already knew what type of bed & headboard I wanted, but wasn't too sure about the mattress. The sales assistant, Katie, introduced me to Benson's latest in mattress design - the i Gel with graphene technology. Perfect for me as I'm always too warm in bed & suffer from back pain due to scoliosis. Katie was both helpful & knowledgeable, without making me feel pressurised in any way. I left with a couple of useful quotations to do some further research. On my 2nd visit, encouraged by her friendly, easy manner Katie put a package of products together, informing me that the bed & headboard I had chosen now attracted further discounts. I was very pleased with the outcome as the total cost came in under my budget. I should also mention her colleague, Paula. They make a great team, creating a relaxed & friendly environment in which to make some difficult decisions. Thank you Bensons!

July 28, 2024
Rated 5 out of 5 stars

Happy customer

The sales assistant was very welcoming and helpful.
I had found a better price online which she matched.
Overall very pleasant experience.

July 10, 2024

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