I was greeted warmly and professionally by one of the store workers who put my mind at ease very quickly. He helped me choose a suitable mattress within my price range, explaining all the pros and con... See more
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Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... See more
Company replied
I found a bed elsewhere so l phoned to cancel and the gentleman who l met on the shop contacted me, to see if l was going ahead with the purchase. I was surprised when l was asked to return the bed c... See more
Company replied
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... See more
Company details
About Bensons For Beds - Edinburgh663
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, United Kingdom
- 1314402029
4.9
Excellent
273 reviews
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Ease of ordering
I had previously been to the store to look at headboards. On the day I walked in to purchase, a member of staff came to help me and the whole process was done within 10 minutes.
March 11, 2024
Switched on
Switched on, friendly staff who discussed all options without being pushy! Highly recommend
March 2, 2024
Gary Listened to our needs and made…
Gary Listened to our needs and made very helpful suggestions. We are very happy with our purchase.
March 2, 2024
5/5 service, range and price.
Very good range of mattresses and Gary, the lovely assistant helping us with our purchase, was very knowledgeable. We also went to Dreams to check their stock, and agreed that for our price range the mattresses in Bensons were more comfortable. Gary was also very patient with us which we appreciate as we really did take our time! Our purchase was quick and thankfully got to pick a delivery day. 5/5
March 1, 2024
excellent service all around
Excellent service from both Ashley and Peter couldn't have been more helpful , Ashley knew exactly what we wanted after us chatting to him about the mattresses
then we came back on the Tuesday and saw Peter who finished the sale this was at the Craigleith Retail Park Store Edinburgh EH42LN
February 28, 2024
I have been welcomed by Steven who…
I have been welcomed by Steven who explained all the options and offers. He was very helpful.
February 27, 2024
Second shopping experience.
It was easy as we knew before entering the shop exactly what we wanted to purchase.
February 19, 2024
Helpful sales assistant
Helpful sales assistant.
Bed purchased from Craigleith Edinburgh Unit. Not Straiton
February 16, 2024
Knowledgable Sales Person
Knowledgable Sales Person, helpful and patient. We had to change the order the next day and he was very accommodating.
February 17, 2024
The process of choosing and ordering…
The process of choosing and ordering was simple. The sales rep Kevin was very helpful and was quite informative. All in all a good experience.
February 18, 2024
good selection of products catering for…
good selection of products catering for most taste and price range and very helpful staff could not fault anything
February 14, 2024
Very attentive no pressure to buy
February 11, 2024
Very good experience
Stephen was knowledgable, understood my requirements, gave me options & lots of time to try them. He was friendly and professional. Not at all pushy.
February 8, 2024
Really helpful
Really helpful, polite and attentive, efficient staff. Pleasant to walk around the store. Thank you.
February 5, 2024
Good advice and a good deal.
February 3, 2024
When we entered the store it was a very…
When we entered the store it was a very good relaxed atmosphere. We had the time to wander around without any problems. Staff were very helpful 🙂
February 2, 2024
Stephen was very knowledgeable
Stephen was very knowledgeable, thorough, and helped guide us towards making our choices. He did the best deal possible and made the process very easy
January 8, 2024
The salesperson was fantastic
The salesperson was fantastic - knowledgeable friendly and interested
January 13, 2024
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