I was greeted warmly and professionally by one of the store workers who put my mind at ease very quickly. He helped me choose a suitable mattress within my price range, explaining all the pros and con... See more
Company replied
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Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... See more
Company replied
I found a bed elsewhere so l phoned to cancel and the gentleman who l met on the shop contacted me, to see if l was going ahead with the purchase. I was surprised when l was asked to return the bed c... See more
Company replied
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... See more
Company details
About Bensons For Beds - Edinburgh663
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, United Kingdom
- 1314402029
4.9
Excellent
273 reviews
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Helpful staff
Helpful staff not any pressure to buy, would have gave 5 stars but cost of delivery is only thing could improve on.
January 16, 2024
Very helpful sales consultant. Great experience.
Very helpful non-pushy sales consultant Kevin assisted us in directing us to the mattress we wanted.
A very pleasant experience.
January 13, 2024
Our sales advisor was incredibly…
Our sales advisor was incredibly helpful and patient. There was no pressure and good advice given. We purchased a king mattress, double bed frame and mattress. Flexible over delivery and pick up as needed at different dates and threw in some nice freebies.
January 7, 2024
Salesperson was helpful but not…
Salesperson was helpful but not intrusive.
Store venue good for parking.
January 9, 2024
Good knowledge from staff member but…
Good knowledge from staff member but not given time alone to discuss with partner. Had to leave the shop to have a chat with partner in private
January 5, 2024
Kevin salesman very helpful and not…
Kevin salesman very helpful and not pushy and didn't once slag off dreams whereas dream's did exactly that when we went there first
January 7, 2024
New bed
I had been in before to look at the beds, so i knew what I wanted and the staff were very helpful
January 6, 2024
Straightforward information without…
Straightforward information without pressure to buy
January 3, 2024
A great place to buy bedroom furniture
Hayleigh was very knowledgable about their products, helpful and very pleasant to deal with. She checked our order every step of the way to make sure she had the right products on the order.
December 31, 2023
Very helpful shop assistant.
January 1, 2024
The staff were very friendly and…
The staff were very friendly and informative on product
December 29, 2023
Very good customer service and wide…
Very good customer service and wide range of quality products to choose from.
December 29, 2023
New bed day.
Great experience, helpful without being obtrusive, explained all aspects of the finance, bed model etc.
December 28, 2023
Staff and store
Staff were very curtuios and friendly, explaining differences between the mattresses,to match my needs. All the beds where easily accessible and cleanWe purchased our last bed from Bensons and found the company fulfilled all our expectations.well done.
December 2, 2023
I was fortunate to have a showroom near…
I was fortunate to have a showroom near me so that I can have a look at mattresses but not really knowing what I was looking for .
Then came Bob who gave me his knowledge and pointed me on the right direction and ultimately helped me made the right choice. What's also so good , Benson has a 40 Nights Comforts Guarantee to make sure I have the mattress that I will be happy with.
Thank you for all your help Bob .
November 30, 2023
Very attentive young man looked after…
Very attentive young man looked after us and provided excellent service.
November 25, 2023
Mattress buying
Detailed and patient explanation of the mattresses and opportunity to try them all
November 23, 2023
Efficient review of mattresses and…
Efficient review of mattresses and taking of order
November 19, 2023
Very helpful and pleasant staff.
Very helpful and pleasant staff.
There was plenty of choice in the shop too.
November 20, 2023
When I arrived at the store a member of…
When I arrived at the store a member of staff came over to welcome me and asked how he could help, he was very helpful and knowledgeable.
November 19, 2023
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