Bensons For Beds - Enfield363 Reviews 

408
TrustScore 5 out of 5

4.9

Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... See more

Company replied

Rated 5 out of 5 stars

Staff were professional and caring. They gave me very good advice on what was best and explained how specific beds could benefit me.

Rated 5 out of 5 stars

I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... See more

Company replied

Rated 5 out of 5 stars

The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what wa... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Enfield363

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom

  • 2083632710

4.9

Excellent

TrustScore 5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(408)

25,307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Najeeb!

Najeeb showed us around and gave us an excellent experience at Benson for Beds Enfield! He did the mattress test for us to find exactly what support we need and then showed us appropriate mattresses. Didn’t push expensive ones on us and genuinely wanted us to get the best deals. What a kind, funny and lovely member of staff - an asset to the company for sure. Can’t believe he’s new! Thank you Najeeb, can’t wait for our bed and mattress to arrive.

April 6, 2024
Rated 5 out of 5 stars

We came into Benson’s feeling sore and…

We came into Benson’s feeling sore and weary not only from our bad mattress but also from shopping for a mattress all week. Rushid immediately greeted us warmly, listened to our needs and quickly helped us find several great options before we found the perfect mattress at an unbelievable price. He also gave us time and privacy to really test and make a decision, arranged the fastest delivery possibly and surprised us with an extra discount so he could include the best pillows we’ve ever laid head on, all for less than we expected to pay! We’re excitedly awaiting our mattress but just these pillows already have made our tired backs feel much better! Thank you Rushid! We really appreciate all your help! <3

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I initially dealt with a young lady who was most helpful and provided me with all the information I needed in making my choice of bed. I returned a few days later to make my purchase, this time, the Store Manager, Mark helped me complete my purchase. Excellent customer service.

March 24, 2024
Rated 5 out of 5 stars

I would buy from them again

The service in Bensons for Beds Enfield was brilliant. They were not pushy at all and they had a good product range. They were also knowledgeable in their product range. They are not usually too busy either. I would recommend this store 100%.

January 28, 2024
Rated 5 out of 5 stars

Staff very friendly

Staff very friendly, very helpful. He did explained every small detail about my purchase he wasn’t pushy. Overall it was pleasant experience.

March 3, 2024
Rated 5 out of 5 stars

Excellent customer service

The staff were very knowledgeable and understanding. They were able to advise me as I have a medical condition and were really kind. I was able to take as much time as I needed to make the right decision. Christos and the Manager were very helpful.

March 2, 2024
Rated 4 out of 5 stars

A Solution Driven Store With a Smile!

I found during my post sales visit to the branch the staff members and management comprising of Dilara and Rushid, tremendously helpful with my queries putting me at ease after confirming they knew of a handyman who specializes in assembling the type of wardrobe I purchased. Further into my query I found Danielle of the customer services team very friendly in addition to providing a permanent solution my query/issue.

Oh yes, I would both recommend Bensons for Beds to anyone including everyone I know.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

I visited and dealt with three shops

I visited and dealt with three shops and managers until I was helped with what I needed
Mo in Colindale, Rushid in Enfield and Steve in Luton where most helpful knowledgeable and professional, all credit to the company, highly recommended 👏

February 9, 2024
Rated 5 out of 5 stars

Needed a new divan double bed so popped…

Needed a new divan double bed so popped in to my local store (Enfield) I was served promptly & courtesy by Mark who has vast knowledge regards beds, mattresses etc & provided me with a fantastic combo of base & mattress. No usual upselling tactics, just a very honest approach which upon first impressions leaves a long lasting impression. My bed doesn't get delivered till 7th February so my review is based upon the service I received in store from Mark. I can't review or comment yet any further until I receive my new bed.

January 22, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look