Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... See more
Location
Switch locationUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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See what reviewers are saying
Staff were professional and caring. They gave me very good advice on what was best and explained how specific beds could benefit me.
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... See more
Company replied
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what wa... See more
Company details
About Bensons For Beds - Enfield363
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom
- 2083632710
4.9
Excellent
408 reviews
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Staff were professional and caring.
Staff were professional and caring.
They gave me very good advice on what was best and explained how specific beds could benefit me.
August 30, 2026
Excellent experience
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendly. He went through the ordering process efficiently and clearly. We were delighted with the excellent service he gave.
August 27, 2026
Unprompted review
The sales staff that was was absolutely…
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what was best suited to us
August 29, 2026
The lady assistant was very…
The lady assistant was very knowledgeable, courteous and polite.
August 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have always used B4B whenever I need…
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard.
The staff in the store are knowledgeable and helpful when it comes to choosing the right bed/mattress.
From buying a new mattress to the delivery it has been a positive experience. They keep you up to date with a progress SMS or by email then on the day of delivery I received a call from the driver 30 minutes before arrival plus a SMS. So I knew exactly what time to expect them.
August 17, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear about your consistently positive experiences with us! It's wonderful that our staff's knowledge and helpfulness, along with our efficient delivery updates, have made every purchase a great one. Thank you for your continued trust and loyalty!
Team Bensons
good salesman
good salesman, very informative. Not pushy.
Delivery men polite on time and efficient.
August 16, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear that you had a positive experience with our salesman and that our delivery team was polite, on time, and efficient. Thank you for your wonderful feedback!
Team Bensons
The sales person was very knowledgeable…
The sales person was very knowledgeable and understood our needs. He was very professional in his approach.
August 6, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear that our salesperson was very knowledgeable and understood your needs. It's wonderful to know that their approach was professional. Thank you for your kind feedback!
Team Bensons
Great experience overall and with the…
Great experience overall and with the Enflield branch in particular. Mark was amazing and helped us understand all the details, materials, options, finance etc., as we were coming completely new to mattresses.
May 26, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear you had a great experience overall, especially with the Enfield branch! It's wonderful that our team member was amazing and helped you understand all the details, materials, options, and finance as you were new to mattresses.
Team Bensons
The salesman at the store was great he…
The salesman at the store was great he showed me a few different mattresses and he helped me to make the right decision. The delivery guys were great they explained everything to me about turning my mattress every two weeks. I would definitely recommend Bensons for beds to everyone.
August 6, 2026
Reply from Bensons For Beds - Enfield363
Thank you for your wonderful feedback! We're delighted to hear that our salesperson provided excellent assistance and helped you make the right decision. It's also fantastic to know that our delivery team was great and explained everything clearly. We truly appreciate your recommendation!
Team Bensons
Great service
Great service, delivered everything we asked for, communication from start to finish of order was excellent.will recommend without doubt, ordered originally from Dreams shocking service, would of gone to Bensons before Dreams if the store was made more visible
August 6, 2026
Great service from start to finish
Great service from start to finish, Rashid at our Local Bensons in Enfield was very helpful, knowledgeable and patient.
The delivery team was great as well.
An overall stress free experience.
August 2, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear you had such a stress-free experience from start to finish! It's wonderful that our team member was helpful, knowledgeable, and patient, and that the delivery team also provided great service.
Team Bensons
Excellent experience
We received useful information in the shop without the shop assistant being pushy.
We had to reschedule the delivery twice which was very easy to do.
The delivery people were careful and courteous
August 2, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear you received useful information in the shop without feeling pressured. It's wonderful that rescheduling your delivery was easy and that our delivery team was careful and courteous. Thank you for your kind words!
Team Bensons
Great sales assistant! Our sales assistant Rushid was…
Our sales assistant Rushid was fantastic! He remembered us from when we were there last Christmas and he’s very helpful! Lovely guy and make our experience a lovely one!
July 25, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear that our sales assistant was fantastic and remembered you from your previous visit! It's wonderful that Rushid was very helpful and made your experience a lovely one.
Team Bensons
Customer service was so good
Customer service was so good
Online expereince was great - kept informing me on the prgoress of my order.
The beds X4 were so carefully packaged with no damage at all. The Mattress is as expected. Very good product. My children and I assembled them by ourselves - instruction is fairly straightforward to use.
July 19, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear about your excellent experience with our customer service and online updates! It's wonderful that your beds arrived carefully packaged and undamaged, and that you found the mattress to be a very good product. We're also glad the assembly instructions were straightforward.
Thank you for your positive review - Lauryn at Customer Care 💜
Andy and James were both fantastic
Andy and James were both fantastic! Very punctual and despite the hot weather got our bed set up in speedy time! Probably one of the nicest delivery team we've ever had!
July 10, 2026
Reply from Bensons For Beds - Enfield363
We're so pleased to hear that your delivery team was fantastic! It's wonderful that they were punctual and set up your bed quickly, even with the hot weather. We truly appreciate your kind words!
Thank you for your positive review - Lauryn at Customer Care
Reply from Bensons For Beds - Enfield363
We are so pleased to hear that we were on time and did a good job for you. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
Everything from start to finish
Everything from start to finish
Very supportive team
Very kind and helpful
Very polite
Will order again
This team needs some sort of recognition
Thank you 🫶🏽
July 14, 2026
Unprompted review
Reply from Bensons For Beds - Enfield363
We're so pleased to hear that your entire experience was excellent from start to finish! It's wonderful that our team was so supportive, kind, helpful, and polite. We truly appreciate your kind words and look forward to your next order!
Great Service
Great service from the initial sale process through to delivery.
July 10, 2026
Unprompted review
Reply from Bensons For Beds - Enfield363
We're so pleased you received great service from the initial sale process through to delivery. Thank you for your wonderful feedback!
Sales rep was knowledgeable
Sales rep was knowledgeable. He left us alone to try as many beds as required. but was on hand to answer questions.
June 21, 2026
Reply from Bensons For Beds - Enfield363
We're delighted to hear that our sales representative was knowledgeable and gave you the space you needed to make your decision while still being available to assist. Thank you for your positive feedback!
Reply from Bensons For Beds - Enfield363
We are so pleased you found our service very good and the product excellent quality. Thank you for your kind words!
Team Bensons
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