Bensons For Beds - Enfield363 Reviews 

392
TrustScore 5 out of 5

4.9

Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB


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Rated 5 out of 5 stars

Everything from start to finish Very supportive team Very kind and helpful Very polite Will order again This team needs some sort of recognition Thank you 🫶🏽

Company replied

Rated 5 out of 5 stars

Great experience with Benson Beds from the showroom through to delivery. Thank you for your professionalism and patience while we tested different options and asked our questions. A special thank you... See more

Company replied

Rated 5 out of 5 stars

Mark at Enfield was very helpful in advising which bedframe was suitable for the mattress I had and he also mentioned about the central bed legs when installing to make sure they sit just above the fl... See more

Company replied

Rated 5 out of 5 stars

Visited the Enfield store and spoke with Michael. He is very knowledgeable and eager to help. On arrival we were greeted we then started looking at various mattresses. When we had some questions we ap... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Enfield363

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom

  • 2083632710

4.9

Excellent

TrustScore 5 out of 5

392 reviews

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4.9

All reviews

(392)

24,765 reviews in the last 12 months

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Rated 5 out of 5 stars

The shop assistant was very helpful and…

The shop assistant was very helpful and informative in helping me to choose the right mattress for my needs.

July 14, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear that our shop assistant was very helpful and informative in assisting you to choose the right mattress for your needs. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Everything from start to finish

Everything from start to finish
Very supportive team
Very kind and helpful
Very polite
Will order again
This team needs some sort of recognition
Thank you 🫶🏽

July 14, 2026
Unprompted review
Bensons For Beds - Enfield363 logo

Reply from Bensons For Beds - Enfield363

We're so pleased to hear that your entire experience was excellent from start to finish! It's wonderful that our team was so supportive, kind, helpful, and polite. We truly appreciate your kind words and look forward to your next order!

Rated 5 out of 5 stars

Great Service

Great service from the initial sale process through to delivery.

July 10, 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased you received great service from the initial sale process through to delivery. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Sales rep was knowledgeable

Sales rep was knowledgeable. He left us alone to try as many beds as required. but was on hand to answer questions.

June 21, 2026
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Reply from Bensons For Beds - Enfield363

We're delighted to hear that our sales representative was knowledgeable and gave you the space you needed to make your decision while still being available to assist. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very good service

Very good service. The product is excellent quality

June 29, 2026
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Reply from Bensons For Beds - Enfield363

We are so pleased you found our service very good and the product excellent quality. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Excellent delivery service

Excellent communication on day of delivery from the driver John H & Steven B. They went above and beyond to place the boxes where I requested.

June 27, 2026
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Reply from Bensons For Beds - Enfield363

We're so glad to hear our delivery team provided excellent service and went above and beyond for you! Thank you for sharing your positive experience.

Team Bensons

Rated 5 out of 5 stars

The sales person was very helpful and…

The sales person was very helpful and knoledgeable about the mattresses. He gave us good advice and guidance as to the type of mattress that would suit us best,

June 19, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased our team provided helpful and knowledgeable advice, guiding you to the perfect mattress. We appreciate your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Mark

Mark , was amazing and we realised he was the same person who served us 9 years when we bought our last bed and mattress .

Definitely 5/5 or more

June 18, 2026
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Reply from Bensons For Beds - Enfield363

We are so happy to hear about your wonderful experience and that our team member provided such excellent service again! Thank you for your continued loyalty.

Team Bensons

Rated 5 out of 5 stars

Excellent service from the start!

Rashid and Mark were so welcoming and delivered excellent customer service patiently supporting me right from my initial telephone enquiry to visiting the Enfield store with my husband. We found the staff to be friendly and knowledgeable, and having recently lost my mum, they made my job looking for a bed and mattress for my dad's spare room so much smoother, which I was very grateful for. I would highly recommend this shop, as in my experience, their quality and service received outweighed the competition next door!

June 13, 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear our team provided such welcoming and excellent customer service during a difficult time. It's wonderful that we could make your experience smoother and that you found our staff friendly and knowledgeable. Thank you for your high recommendation!

Team Bensons

Rated 5 out of 5 stars

Mark at Enfield was amazing and really…

Mark at Enfield was amazing and really helpful. He is very knowledgeable and was able to help us find the bed we wanted

June 1, 2026
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Reply from Bensons For Beds - Enfield363

We're delighted our team member was so helpful and knowledgeable in assisting you to find the perfect bed. Thank you!

Team Bensons

Rated 5 out of 5 stars

Great experience with Benson Beds from…

Great experience with Benson Beds from the showroom through to delivery. Thank you for your professionalism and patience while we tested different options and asked our questions. A special thank you to Naj at Enfield, as well as James and Kay from the delivery team.

June 4, 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear you had a great experience from showroom to delivery! It's wonderful that our team provided such professionalism and patience. Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. I walked in and asked for a single mattress. The staff checked stock and I was able to walk away with my item.
The attention to details that the staff gave was wonderful and I left heard and advised properly. I would definitely recommend the enfield store.
Well done to the staff for making the experience good.

June 3, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear your experience was excellent and that our staff provided wonderful attention to detail. It's great you felt heard and advised properly. Thank you for recommending us!

Team Bensons

Rated 5 out of 5 stars

Very knowledgeable staff

I was approached when I entered the store and welcomed by Rushid. He let my know that if I needed any help that he was happy to help. He allowed me to browse the store without pressure and was on had to help when I had picked my mattress. Rushed was very knowledgeable and and friendly. Great customer service.

June 5, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear you received such a warm welcome and helpful service! It's wonderful that our team member was knowledgeable and friendly, allowing you to browse without pressure. Thank you for your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Great service from the staff we would…

Great service from the staff we would highly recommend

June 2, 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're delighted you had a great experience with our staff. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

Pleasant courteous delivery staff.

Pleasant courteous delivery staff.
Went very smoothly
Thanks

May 30, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased your delivery was smooth and our staff courteous. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

A really good experience at the shop

A really good experience at the shop. With my wife’s recent back pain we were looking for a mattress to help her with the sleep and release some of the pain. Once in the shop we have been placed on a bed that took our measurements ( never seen this before) and recommended what type of mattress would be appropriate for us. Once we tried 3 of them it was no turning back. We bought one. I think that will be a game changer for our sleep and rest time. Mark was really understanding and patient person and helped us make the choice and offer guidance all the way. Thx Mark

May 26, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear about your positive experience at our shop! It's wonderful that our team helped you find the perfect mattress to address your wife's back pain. We hope it brings you both restful sleep.

Team Bensons

Rated 5 out of 5 stars

Had exactly what I wanted

The shop salesman was very polite, didnt pounce on us as soon as we walked in the door, he was knowledgeable and when ever we tried out a bed he would walk away and give us time. Everything went smoothly and I got exactly what I wanted.

May 13, 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear that our salesman provided such a comfortable and helpful experience! It's wonderful that you found exactly what you wanted. ✨

Team Bensons - Jess

Rated 5 out of 5 stars

Very pleasant experience with Bensons

We had a very pleasant experience with Bensons in Enfield, from stepping into the shop to having the mattress delivered.

Welcoming and helpful staff, they gave us useful recommendations; the delivery was made on time.

So far, we are happy with the product.

April 25, 2026
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Reply from Bensons For Beds - Enfield363

We're happy to hear you had a pleasant experience with us, from the shop to the delivery! It's great to know our staff were welcoming and helpful, and that your delivery was on time. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Mark in the Enfield retail park store…

Mark in the Enfield retail park store was brilliant. Very helpful from the beginning, taking us through the process to find our perfect bed! Not yet delivered but looking forward to trying it out for the first time. Thanks Mark for your help.

May 5, 2026
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Reply from Bensons For Beds - Enfield363

We're delighted to hear about the excellent assistance you received in finding your perfect bed! We appreciate your positive feedback and hope you enjoy your new bed.

Team Bensons

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