Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... See more
Location
Switch locationUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... See more
Company replied
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what wa... See more
The salesman at the store was great he showed me a few different mattresses and he helped me to make the right decision. The delivery guys were great they explained everything to me about turning my m... See more
Company replied
Company details
About Bensons For Beds - Enfield363
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Contact info
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom
- 2083632710
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Great instore service followed by quick…
Great instore service followed by quick and efficient delivery. Got a courtesy call the day before to confirm delivery and then they called 30mins before arrival on the day. They Came on time and were very polite and efficient. Made the bed quickly and were gone within an hour. Cleaned up after themselves. Can’t complain, excellent service.

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Lovely bed and good price…
From ordering to delivering the goods was very efficient and brilliant

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Enfield branch
Enfield branch
We were introduced to Rushid who guided us to several different mattresses he was very knowledgeable and listened to our concerns and narrowed it down 3 mattresses he said to spend as much time as you need and said he would give us space to try them all out. There was no “ hard sell” and no pressure we were given a quote, again he said go home have a think about it, after the weekend Mark called to see if we wanted to secure the quote and I went to store and Mark carried on with our purchase as Rushid was called to another branch . Everything went smoothly both salesmen were great and the delivery guys did a great job too 10/10 for customer service and satisfaction too.
Bensons for beds
IGel 4000 was the mattress we chose
our first night’s sleep was amazing body felt rested and supported would recommend

Reply from Bensons For Beds - Enfield363
The experience had been brilliant from…
The experience had been brilliant from entering the shop and the knowledge of the sales person to the communication at every stage of the process. Other brands could learn from this outstanding customer service

Reply from Bensons For Beds - Enfield363
Excellent in store service and construction of divan bed
Excellent in store service. Very happy also with the quality of the bed. The two man team that delivered and constructed the bed were also very good. Only negative was around organising the delivery date. An automated SMS text messages indicated a different delivery date to that which came via email and therefore created some confusion and stress - The manager at the store intervened and was efficient in resolving and clarifying the delivery date

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Happy customer
Rashid was Very helpful and polite. My bed was able to be held as I had to see how I was going to get rid of my old mattress. Happy with my new mattress .

Reply from Bensons For Beds - Enfield363
Mattresses were EXCELLENT
Mark and Rushid made the choices easy. They were very helpful and nothing was too hard for them. They both offered exceptional customer service.
My sons loved their mattresses.

Reply from Bensons For Beds - Enfield363
Excellent customer service in store.
Great choice of bed designs and friendly, helpful staff.

Reply from Bensons For Beds - Enfield363
Helpful salespersons
Rasheed and Mark were really knowledgeable regarding mattresses and we were able to make a positive choice.

Reply from Bensons For Beds - Enfield363
The Enfield Branch is Fantastic
The team at Enfield were superb, customer service was Excellent, really warm and welcoming, nothing asked for was too much. My custom really felt valued and when I needed to swap my mattress there were no issues and the customer service remained excellent.

Reply from Bensons For Beds - Enfield363
Excellent service
Excellent service. Naj looked after us very well and gave us all the information we needed. He helped us decide on the perfect mattress for us. Couldn’t ask for anything else - a great experience. As first time customer I would definitely recommend.

Reply from Bensons For Beds - Enfield363
Brillant customer service as always…
Brillant customer service as always from this store. Great selection on show with knowledgeable staff

Reply from Bensons For Beds - Enfield363
A good selection of different…
A good selection of different manufacturers of beds. The member of staff who dealt with me was very knowledgable and didn't pressure me to buy. A good customer service experience.

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the sales person gave us very good…
the sales person gave us very good advice and was very patience and polite.

Reply from Bensons For Beds - Enfield363
Thoroughly experienced staff ; very , very knowledgeable in the advice I was given as I tried to decide the best bed suitable for me ; which helped me choose. I did and I am very happy with my choice
Very helpful ,patient , polite and very knowledgeable staff ; great help to me in helping me come make a choice of the best bed for Mr. I am very happy with my choice including the overall price I paid.

Reply from Bensons For Beds - Enfield363
Highly delighted
Highly delighted. From great sales staff, to being kept in touch about delivery date and time through to helpful delivery crew. Hope the product is as good. Time will tell! Well done.

Reply from Bensons For Beds - Enfield363
The staff were very friendly and very helpful, told me all I needed to know to make an informed decision about the mattress suitable for my needs
staff were very friendly

Reply from Bensons For Beds - Enfield363
Regular updates regarding goods delivery is very important
I received regular updates regarding the date and expected time of my delivery. As promised the window of delivery was provided 3 days prior to delivery. On the day of delivery I also received a phone call prior to delivery. The delivery men were mindful of my home and covered their footwear

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