Bensons For Beds - Exeter153 Reviews 

We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery.
The two ladies at the Exeter store were very professional and friendly but not pushy and the advice given very much helped us to decide to order there and then.
The communication from ordering last Thursday up to delivery today has been first class all the way.
The delivery itself was very smooth and Sam and Callum were very friendly and helpful.
This is our second bed from Bensons and we will always look there first in future.
Kevin & Tina

The bed was delivered on time, I had reminders, notifications and a phone call all reassuring that things were going as expected. The men were friendly, polite and efficient.

Excellent service from staff in Exeter, friendly and very helpful. I highly recommend.

Excellent customer service. Above & beyond, Thank you Michael.

Good range of mattresses on display. Helpful and knowledgeable staff. Seamless order process. Now awaiting delivery.

Friendly and knowledgable salesman (Mike) Good spacious showroom. Interest free credit.
Good selection of beds on display.

We went in just to look and ended up buying a luxury bed. The sales guy was really helpful and attentive. Lots of choice of beds and due to the sale we saved ourselves a big chunk of money!

Staff were very helpful in helping choose a bed and mattress

If I’m buying a bed & mattress I like to see & try out these items Benson beds provided me with all I needed.Met a delightful very helpful charming man Tom not a pushy salesman kept it professional knowledgeable young man.

Really helpful and didn’t feel pressurised to buy

Difficult because Mike was excellent with us when we first came into the store. Wasn't pushy and was very helpful. We went off for a coffee to decide on the purchase. When we came back the service was shocking. Mike was busy with another costumer. Instead the store manager dealt with us. He didn't appear to know what he was doing. Talked under his breath and took a long time and kept having to ask for help. The manager looked scruffy totally ignored my wife. He also told us we couldn't take our pillows home with us. The next day we had a phone call to say we need to collect the pillows! So we had to make another trip out to collect the pillows. If we had dealt with the store manager from the outset we wouldn't have made the purchase.

AVOID AVOID AVOID!!!!

happy to take your money and guarantee a bed and mattress before Christmas, only to on the day get a call from a driver saying they are only bringing the mattress and that the bed will be 3 weeks later. so we accept it and 3 weeks pass. the day of delivery comes and we are told they cant deliver and we have to wait a further month. I'm not sure if it is because they cant be bothered or the fact they are completely useless.

DO NOT TRUST A WORD THESE LYING SCAMMERS SAY

very interesting and helpful service from Michael.

Very professional service in store and after the order

Very professional young man ,couldn't do enough for you,expertise on beds very indepth, credit to the company

Good service in the shop, but getting loads of emails pestering for reviews is annoying. Don’t usually like to write reviews until I’ve got the products.

Friendly and helpful staff, and a fabulous new mattress.

Felt totally informed by sales person who dealt with us totally perfect and the shop was easy accessible for wheelchairs always a plus

Myself and my husband came into store just looking for a new mattress, after speaking to an exceptionally knowledgeable member of staff (Wenbo) we tried a couple of mattresses and found the perfect one, he explained our options and we went through the delivery options and we were told ten days for our new mattress. Very smooth transaction and left very happy indeed. Would highly recommend to family and friends 😀