Bensons For Beds - Gillingham593 Reviews 

274
TrustScore 4.5 out of 5

4.7

Unit 4a Gillingham Retail Park, ME8 0PU Gillingham, Kent, GB


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Rated 5 out of 5 stars

Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... See more

Rated 3 out of 5 stars

While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... See more

Company replied

Rated 5 out of 5 stars

Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.

Rated 5 out of 5 stars

We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Gillingham593

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, United Kingdom

  • 1634378333

4.7

Excellent

TrustScore 4.5 out of 5

274 reviews

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4.7

All reviews

(274)

25,760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service. Can’t remember his name now but would definitely recommend. He was very patient enough to explain.

July 18, 2024
Rated 5 out of 5 stars

Served by Ian

Served by Ian. Went above and beyond. I brought a single mattress for my son and he was very friendly and professional! Would definitely attend again if needed in the future.

June 4, 2024
Rated 5 out of 5 stars

Excellent customer service.

Odette is the most jolly sales assistant I have ever met. I found exactly the mattress I was looking for with her help and had a lot of fun buying it. Highly recommended!!!

April 12, 2024
Rated 5 out of 5 stars

Staff Actually knew their products

We Went to the Gillingham branch and the lady was able to show us the perfect bed base for our needs.

She was really helpful and knew her products. She was friendly and quick at getting it all sorted. The whole process only took about 20 minutes from beginning to end. Would definitely recommend someone go to that branch and speak to Odette.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful staff and very informative

Myself and my husband visited the Gillingham store to get some ideas on a new bed and mattress. We have had our bed for over 15 years and had no clue where to start, thankfully a member of staff helped us tremendously. Odette (sorry if spelt incorrect) talked us through our options and showed us ottoman beds as we needed extra storage. She talked us through the different ranges of mattresses and helped us find the perfect bed and mattress. Unfortunately we ran at our time as the shops were closing soon, but I came home and ordered online. We can’t wait to have our new bed delivered, and thanks to Odette for all her help and for answering any questions we had.

March 24, 2024
Rated 5 out of 5 stars

Odette from the Gillingham branch…

Odette from the Gillingham branch explained all the options thoroughly, was knowledgeable, personable and I didn’t feel rushed or pressured into making a purchase. Will definitely be back.

March 23, 2024
Rated 5 out of 5 stars

Excellent

We could not of asked for a better customer service that your Colleague gave us, so knowledgeable answered all our questions, his name was Richard and so polite. After he gave us all the information that we needed he left us to walk around and make up our mind, he was not pushy, he just said if you need me just come and find me. Which my husband and i prefer no pressure, we made up our mind and Richard placed our order explained everything to us so we could check and agree. I would certainly go there again just to have Richard serve us, a credit to your company. Excellent

March 23, 2024

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