Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... See more
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While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... See more
Company replied
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
Company details
About Bensons For Beds - Gillingham593
Written by the company
Contact info
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, United Kingdom
- 1634378333
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Gemma served me today
Gemma served me today
She gave me info and advice on all that I needed.
She was knowledgeable, precise and very helpful.
We were guided through the options most…
We were guided through the options most helpfully to ensure we had the best information.
Never again
Lovely customer service
Lovely customer service. Can’t remember his name now but would definitely recommend. He was very patient enough to explain.
The customer advisor was very helpful…
The customer advisor was very helpful and answered my questions.
Very happ with the cos
Very happ with the cos, the bed and matress.. Love it great and friendly team on sit..
Served by Ian
Served by Ian. Went above and beyond. I brought a single mattress for my son and he was very friendly and professional! Would definitely attend again if needed in the future.
Very helpful staff
Wendy was very helpful and friendly .
We were impressed by the range of prices and stock .
Excellent customer service.
Odette is the most jolly sales assistant I have ever met. I found exactly the mattress I was looking for with her help and had a lot of fun buying it. Highly recommended!!!
Very happy with our mattress and benson for beds services will definitely use again
Great service from when we walked into the store till after we received our mattress helpful, friendly & polite store staff didnt hassle us, left us to look around to try different mattresses and plenty of notice and reminders for when our mattress was due and being delivered, friendly delivery staff who kept us up to date on our delivery
Staff Actually knew their products
We Went to the Gillingham branch and the lady was able to show us the perfect bed base for our needs.
She was really helpful and knew her products. She was friendly and quick at getting it all sorted. The whole process only took about 20 minutes from beginning to end. Would definitely recommend someone go to that branch and speak to Odette.
Helpful staff and very informative
Myself and my husband visited the Gillingham store to get some ideas on a new bed and mattress. We have had our bed for over 15 years and had no clue where to start, thankfully a member of staff helped us tremendously. Odette (sorry if spelt incorrect) talked us through our options and showed us ottoman beds as we needed extra storage. She talked us through the different ranges of mattresses and helped us find the perfect bed and mattress. Unfortunately we ran at our time as the shops were closing soon, but I came home and ordered online. We can’t wait to have our new bed delivered, and thanks to Odette for all her help and for answering any questions we had.
Odette from the Gillingham branch…
Odette from the Gillingham branch explained all the options thoroughly, was knowledgeable, personable and I didn’t feel rushed or pressured into making a purchase. Will definitely be back.
Excellent
We could not of asked for a better customer service that your Colleague gave us, so knowledgeable answered all our questions, his name was Richard and so polite. After he gave us all the information that we needed he left us to walk around and make up our mind, he was not pushy, he just said if you need me just come and find me. Which my husband and i prefer no pressure, we made up our mind and Richard placed our order explained everything to us so we could check and agree. I would certainly go there again just to have Richard serve us, a credit to your company. Excellent
The employees of your company speaks…
The employees of your company speaks exactly what your organisation represents. The guy that attended to me is grounded in his profession and his ethics speaks good for your company.
Richard was knowledgeable and talk…
Richard was knowledgeable and talk about the alternatives avalble
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