Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... See more
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While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... See more
Company replied
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
Company details
About Bensons For Beds - Gillingham593
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, United Kingdom
- 1634378333
4.7
Excellent
274 reviews
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Shopping experience
Great Sales Assistant. Odette was very knowledgeable, patient and friendly and made the experience easy and comfortable. Now awaiting delivery and hoping that also goes as smoothly!
March 20, 2024
helpful sale person shame about the…
helpful sale person shame about the lady that took the final payment over the phone couldn't get it right and I object to being called darling after each sentence
March 3, 2024
Good customer service
Good customer service, the only thing that was missing was a cup of tea.
March 2, 2024
Richard was very knowledgeable
Richard was very knowledgeable, he made us very welcome. He asked what we wanted in a mattress then he showed us where these mattresses were on display. he gave us time to look around he wasn't pushy. All in all a very good shopping experience.
March 1, 2024
The Assistant Manager found the perfect…
The Assistant Manager found the perfect bed and mattress for me based on my needs and made it an overall wonderful shopping experience!
February 27, 2024
Excellent customer service and staff…
Excellent customer service and staff very polite in the Gillingham store. I would definitely recommend . Prices are also reasonable.
February 25, 2024
VGillingham storeery helpful
Very helpful, friendly and knowledgeable staff at Gillinham store. Some good offers.
February 24, 2024
Efficient and friendly staff
February 18, 2024
First class customer service
The lady who served and helped us was so good, absolutely fantastic.
We had her full attention and nothing seemed like too much trouble, excellent knowledge on products.
February 11, 2024
good service from the Sales woman
February 11, 2024
Your member of staff Odette
Your member of staff Odette, was absolutely brilliant. She took her time explaining everything that I needed to know. She didn’t rush me and advised me clearly which, allowed me to make an informed decision of my purchase.
Thank you Odette
February 11, 2024
Helpful and friendly staff
February 11, 2024
Both shop assistants were very helpful
Both shop assistants were very helpful, knowledgeable and very polite
February 10, 2024
Service review from happy customer
A very good service from your service delivery John and Cam.
Your shop assist at Gillingham store was very helpfull and ready to demonstrate any bed that was on display
February 2, 2024
Unprompted review
Helpful informative staff all round…
Helpful informative staff all round positive purchase
February 2, 2024
Excellent service
Welcoming and knowledgeable staff made our shopping experience a pleasure.
January 28, 2024
Your staff member Richard in the…
Your staff member Richard in the Gillingham store was very helpful and knowledgeable. Nothing was a silly question and we weren't rushed to make a decision.
January 28, 2024
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