Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... See more
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While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... See more
Company replied
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
Company details
About Bensons For Beds - Gillingham593
Written by the company
Contact info
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, United Kingdom
- 1634378333
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Lovely showroom & staff
Lovely showroom, helpful staff who were compassionate patient really knowledgeable and helpful and accommodating.
Great information and great service
Bed & Mattress
I found there was a large amount of beds and mattresses to view. The staff left you alone to look. When the decision on what bed and mattress to purchase the staff was very helpful and friendly. The wait for the items to get delivered isn't too long. Overall faultless service all round. Thank you.
Very helpful and knowledgeable.
The young lady who severed us was very…
The young lady who severed us was very helpful.
Went through options and colours with us recommended anything extra we needed.
Great service even with our son trying out all the different beds while paying
The persona service we received.
The personal service we received.
All the staff were really helpful and especially Odette who served us, she was lovely.
Very helpful and good communication
Very helpful and good communication. Wendy was approachable and helped us through the purchase process and gave us a good deal.
The sales lady was very helpful
Very helpful without being pushy
The sales assistant was very helpful and not too pushy. She left us on our own so we could try several mattresses out without her hovering around. When we asked questions she was helpful in making suggestions without pushing anything on us. I would recommend to other customers
Excellent customer service
Excellent customer service from the floor team. They understood what we wanted and helped us to make choices we were happy with. Courteous and professional.
I would like to say what a world class…
I would like to say what a world class service Gemma did for your company made me and my partner feel so welcomed and knew exactly what kind of bed we needed to. She has a smile on her face to going forward I will share my whole experience to anyone wanting a new bed world class!!! Thank you so much Gemma at the Gillingham branch kind regards Anthony & Sophie x
Avery pleasant and helpful assistant
Avery pleasant and helpful assistant. Nothing was too much. I think buying a bed is one of the most important purchases and he did not rush us at all.
Great service
The lady that served us was so helpful. She gave us lots of advice. We would definitely recommend .
Great help
Richard was very knowledgeable and helpful in helping us find a mattress we liked.
not pressured by sales staff
not pressured by sales staff, good selection of matrasses, great prices due to the sales
Really helpful non-pushy salesperson
Really helpful non-pushy salesperson. Very informative, helped us to choose and make up our minds.
The sales team at Benson for bed was…
The sales team at Benson for bed was excellent really knowledgeable not pushy and really patient while we struggled to make a decision
Knowledgeable staff
Knowledgeable staff, helpful, competent with paperwork and not pushy.
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