Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... See more
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While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... See more
Company replied
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
Company details
About Bensons For Beds - Gillingham593
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, United Kingdom
- 1634378333
4.7
Excellent
274 reviews
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Very helpful no pressure given to buy products
Very helpful and no pressure given to buy product
December 31, 2023
Very helpful and informative.
December 28, 2023
Outstanding customer service and great…
Outstanding customer service and great competitive prices unlike the the well known bed store next door
November 29, 2023
Excellent in store service
Purchased a new headboard from the Gillingham store. I located the store / product online some time ago and finally got round to placing the order as I happened to be passing. The member of staff who served me was very helpful and quickly identified the headboard I wanted and guided me through various options. The order process was straightforward and delivery dates etc were clearly explained. Overall an excellent experience and I now await the arrival of the item.
November 29, 2023
Wendy
Wendy, the sales lady was the perfect person to sell your beds. She was helpful, friendly and not pushy, unlike Dreams that we went into first!! We were more than happy to buy from her.
We felt her opinion was truthful and sound. Thoroughly rec (and will do).
November 15, 2023
Kelsie was amazing
Was served by kelsie, she was approachable, knowledgable and happy to serve us and our needs. I would recommend kelsie to anyone for her amazing service and patience with me and my husband and my cheeky 5 year old. Well done kelsie, I would love to have someone like you working in my store
November 11, 2023
Know their stuff.
The staff member really knew her stuff, was very friendly and not pushy.
November 5, 2023
Lovely helpfully staff
November 2, 2023
Great Experience
Kelsey did a great job of helping me buy my new bed and mattress, wasn’t pushy and was very patient.
Night and day to the sales people at dreams next door.
November 5, 2023
The drivers were very kind and helpful.
The drivers were very kind and helpful.
Everything was done as I wanted.
My gratitude to all workers in benson beds.
November 2, 2023
Extremely knowledgable and helpful
Extremely knowledgable and helpful. Very patient and agreat experience
October 24, 2023
Excellent service
Excellent service from Wendy in Rainham/Gillingham Kent branch. Thanks Wendy for your professional overview of our options. We will recommend to our friends and family.
October 25, 2023
Wendy was great
October 24, 2023
After a not so pleasant pushy…
After a not so pleasant pushy experience at Dreams which ended in us walking swiftly away, we were delighted to be allowed to peruse at our leisure at Bensons. The sales person welcomed us politely and left us to explore the beds on display. She checked in with us from a distance to see how we were getting on and was happy to answer our questions. She helped us work out what we wanted and was happy to stick within our budget, with no pushy upselling. All round a pleasant shopping experience, thank you.
October 23, 2023
Happy Customer
Efficient sales representative who was most helpful with our purchase of a new mattress. Really nice showroom with lots of choice.
October 22, 2023
Richard was very good at helping us…
Richard was very good at helping us find the right bed. We had seen a few we likes and were struggling to narrow our options down but Richard steered us in the right directing
October 20, 2023
Richard was knowledgeable, helpful, not pushy and was the reason we purchased there
Simple, Richard the sales guy in gillingham
Great help throughout the process
October 21, 2023
Helped me pick the right matress
Helped me pick the right matress, for the price I could afford. Answered any questions I had
October 7, 2023
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