Lee in Grimsby was extremely knowledgeable, patient and helpful. Lovely customer service, an excellent range of beds and accessories to choose from and all options and extras explained. Our second u... See more
Location
Switch locationUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Outstanding customer service received at Grimsby store. I have been decided to buy somewhere else where I have seen cheaper matress, however after approach from very polite and knowledgable gentleman... See more
Company replied
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... See more
Company replied
Salesman was amazing very friendly and helpful wasn't pushy helped advice us then processed our order excellent customer care service from him well done Kepted recieving email updates on the progre... See more
Company replied
Company details
About Bensons For Beds - Grimsby694
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom
- 1472403088
4.8
Excellent
247 reviews
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Great customer service
Martin was extremely patient with us as we tried to find out perfect bed/mattress for our first home! He was very knowledgeable and ensure we’ve come away with our perfect bed
November 6, 2023
First Class service
Greeted politely by salesman Lee who advised us of what we would find beneficial especially as I have back problems. He went over and beyond his brief, explaining everything in great detail. Lee's shift ended while he was with us but he wasnt phased and was happy to complete our sale. We were very happy with our purchase and are hoping it lives up to our expectations. Thank you Lee
November 4, 2023
Adrian the salesman who greeted us was…
Adrian the salesman who greeted us was polite,friendly and very knowledgeable,he made us feel at home when we were choosing or mattress and bed,different from any other places we went to look,I would highly recommend Benson for beds to family and friends thank you Adrian
October 31, 2023
Efficient and friendly service
Sales person was very knowledgeable and helpful and allowed us the time we needed to make a decision on our purchase. A friendly service which I would definitely recommend. Thank you.
October 29, 2023
Very good service and helpful friendly…
Very good service and helpful friendly sales team.
October 31, 2023
Easy buying experience and got what we wanted.
The salesman was incredibly professional from the moment we walked in the door. He listened to what we wanted, guided us in the right direction, suggested viable alternatives but most importantly was in no way pushy. Every aspect of the purchase was clearly explained without being patronising. At the end of the purchase we left feeling we got exactly what we needed.
October 27, 2023
A totally friendly and professional…
A totally friendly and professional service from Martin at the Grimsby branch.
Would recommend highly
October 22, 2023
Really helpful customer service.
October 22, 2023
Friendly welcome and knowledgeable…
Friendly welcome and knowledgeable colleague. We were able to make informed decisions on what type of mattress, base and headboard we wanted to purchase.
October 21, 2023
Cancelled order
Following inappropriate comments from the store manager I cancelled my order. Would not recommend
September 17, 2023
Staff very knowledgeable and not too…
Staff very knowledgeable and not too pushy. Showroom smart and tidy. Range of mattresses extensive and confusing!
Weekly price changes are luck of the draw depending on when u go in!!!!
October 18, 2023
Office kept in touch to say my mattress…
Office kept in touch to say my mattress was arriving next day. On the day was told my mattress would be arriving between 8am and 10am. Arrived at 9am. Drivers took off their shoes and used disposable footwear in the house. Old mattress taken away. Would highly recommend this company.
October 17, 2023
Unprompted review
Excellent customer service
October 16, 2023
Excellent staff very helpful
September 17, 2023
Bensons
Popped in to browse the sale and ended up buying a mattress. Disappointed with the delivery charge and additional charges for taking my old mattress as they added nearly £100 to the price!
September 19, 2023
Really friendly and helpful staff
Really friendly and helpful staff, great bed buying experience
September 18, 2023
Friendly assistance and very helpful to…
Friendly assistance and very helpful to supply what was needed within the time limitations. Thanks for your help and support
September 13, 2023
The staff are sincere and helpful.
September 12, 2023
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