My experience with Bensons For Beds was Excellent from Beginning to End. At the Guildford Shop, Charlie was Excellent showing me the different kinds of Mattress to try on. And also all the Explan... See more
Company replied
Location
Switch locationHigh Street 168, GU1 3HW Guildford, England, GB
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John at the Guildford store was amazing from the time we set foot in the store. Great guy with amazing knowledge in the industry, helped us understand our options, how pricing changes performance and... See more
Company replied
We had contact with numerous members of your staff and found everyone very helpful and knowledgeable. Also proactive in responding to our queries. The product we ended up with was exactly what we wa... See more
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We visited the store hoping to try out a few different options, but not expecting to be able to afford anything owing to a tight budget. Richard helpfully showed us the clearance stock and informed us... See more
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Company details
About Bensons For Beds - Guildford
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
High Street 168, GU1 3HW, Guildford, England, United Kingdom
4.5
Excellent
51 reviews
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great in store and on delivery
great in store and on delivery, on time and good client service too, kept up to date with messages
September 21, 2025
Reply from Bensons For Beds - Guildford
We appreciate your positive feedback! We're happy to hear that you had a great experience both in-store and with the delivery service. It's great you were kept updated.
Thank you,
Lauryn at Customer Care.
Amazing customer service
Daron at your Guildford store was polite, knowledgeable and helpful. My husband and I both commented as we left the store on the amazing customer service. Big shout out to Daron.
August 28, 2025
Reply from Bensons For Beds - Guildford
We're so happy to hear about the amazing customer service you received at our Guildford store. We appreciate you highlighting the positive experience and the team member's helpfulness. Thank you, Megan at Customer Care
Convenient location and helpful staff
We visited the store hoping to try out a few different options, but not expecting to be able to afford anything owing to a tight budget. Richard helpfully showed us the clearance stock and informed us about the refurbished program offered. He was polite and friendly throughout, and did not pressure us into looking at beds outside of our initial budget. Very happy overall and will likely return next time we need a mattress.
August 20, 2025
Unprompted review
Reply from Bensons For Beds - Guildford
We're happy to hear that you had a positive experience while shopping with us. We appreciate you mentioning our team member's helpfulness and the options presented to you. Thank you for your review, and we look forward to assisting you again in the future.
Take care,
Megan at Customer Care
Very good salesman
August 15, 2025
Reply from Bensons For Beds - Guildford
Thank you very much for your 5 star review. We appreciate your feedback. Take care, Megan at Customer Care
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