Fantastic service from the two ladies at the Harrogate store, only know one of their names, Shirilee (I may have spelt this incorrectly, apologies) Answered all my questions and very pleased with the... See more
Location
Switch locationUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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Richard, the salesman at the Harrogate branch, was so helpful. He showed us different beds and mattresses. We got a delivery date arranged whilst we were buying. The delivery men were quick and effici... See more
Company replied
Overall good experience and solid customer service and delivery. No complaints. We chose the mattress we wanted, but if anything could be done better, it would be helping by sharing experiences from... See more
Company replied
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason... See more
Company replied
Company details
About Bensons For Beds - Harrogate236
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, United Kingdom
- 1423536017
4.9
Excellent
232 reviews
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Very friendly and understanding service…
Very friendly and understanding service by Richard
October 21, 2025
Reply from Bensons For Beds - Harrogate236
We are happy to learn that you received very friendly and understanding service. We appreciate you sharing your positive experience!
Wishing you all the best until next time,
Megan at Customer Care
Reply from Bensons For Beds - Harrogate236
We appreciate you letting us know that our staff was friendly and helpful! We are so happy to hear about your positive experience.
Thank you for your review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Harrogate236
We're glad you found our team patient and efficient. Thank you for your positive feedback; we appreciate your time!
Please feel free to recommend us to friends and family!
Megan at Customer Care
An excellent shopping experience
Staff member welcoming, helpful and knowledgeable about the products. Not rushed into making a purchase. Everything about the purchase explained well. Very satisfied with the overall shopping experience.
October 13, 2025
Reply from Bensons For Beds - Harrogate236
Thanks so much! We're thrilled to hear you had a relaxed, well-informed shopping experience. Our team loves making sure everything is clearly explained and never rushed. Enjoy your new bed, Megan at Customer Care 😊🛏️
Excellent service from both sales and…
Excellent service from both sales and delivery (Andy Mac/Andy P) staff.
October 9, 2025
Reply from Bensons For Beds - Harrogate236
We appreciate you taking the time to leave us this positive feedback. We're so happy to hear you received excellent service from our team!
Take care,
Megan at Customer Care
Very helpful
Very helpful, allowed me to try out the mattress bed to find the correct mattress for me
September 28, 2025
Reply from Bensons For Beds - Harrogate236
We appreciate you taking the time to leave us a review! We're so glad that we could assist you in finding the perfect mattress for your needs.
Take care,
Megan at Customer Care
The sales team were just great and…
The sales team were just great and provided all the necessary information about the delivery and how to rakw care of the new bes. The delivery team also came on time and assembled the bed on time. They were also neat and friendly.
October 5, 2025
Reply from Bensons For Beds - Harrogate236
We're happy to hear that the sales and delivery teams were great! It's wonderful to know that they provided all the necessary information and assembled the bed on time while being neat and friendly. Thank you for your review – Lauryn at Customer Care 💜
Experienced and friendly staff.
I received a friendly welcome and help to choose a new mattress was very easy.
October 3, 2025
Reply from Bensons For Beds - Harrogate236
We're happy to hear that you felt welcomed! It's great to know our assistance made choosing a new mattress easy for you. Thanks for your feedback.
Thank you,
Lauryn at Customer Care
The care and support we received from…
The care and support we received from the staff at ripon road store,choosing a mattress
September 24, 2025
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear about the care and support you received from our staff while choosing a mattress at our Ripon Road store.
Thank you,
Lauryn at Customer Care
I received several communications which…
I received several communications which kept me informed about my order and then about my delivery. The delivery arrived within the predicted time and the two deliverymen were very efficient and careful and courteous. The whole experience was very satisfactory. Thank you.
September 29, 2025
Reply from Bensons For Beds - Harrogate236
Thank you for your kind feedback Ms Matthews!
We’re delighted to hear that you felt well-informed throughout and that your delivery went smoothly. It's great to know our team was efficient, careful, and courteous. We truly appreciate your support!
Take care,
Megan at Customer Care
Really good , helpful.
Really good, lovely knowledgeable staff ,very helpful.
September 22, 2025
Unprompted review
Reply from Bensons For Beds - Harrogate236
We're so glad you had a good experience! Our team is happy to be knowledgeable and helpful to our customers. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Harrogate236
Your feedback means a lot to our team. Thank you for taking the time to leave us this review, Megan at Customer Care
Great service
Anne was really helpful and I managed to get exactly what I wanted with no fuss. Delivery date to suit , bed frame and mattress on same day. Very happy .
August 17, 2025
Reply from Bensons For Beds - Harrogate236
We appreciate you sharing your positive experience! We're happy to hear that you found what you wanted and that the delivery met your needs.
Take care, Megan at Customer Care
Great Service
Great, friendly and informative service received from the Harrogate team at Benson's. Could not have been more helpful in helping us choose two new double beds for our recently purchased holiday home.
August 29, 2025
Reply from Bensons For Beds - Harrogate236
We're happy to hear that the team provided great and informative service while you chose your new beds for your holiday home. Thank you so much for choosing us, Megan at Customer Care
Really great experience in Harrogate
Really great experience in Harrogate, Ripon Road Store. Staff were friendly, helpful, knowledgeable and not too pushy, gave us time to think beofre making our decision.
August 14, 2025
Reply from Bensons For Beds - Harrogate236
We appreciate you sharing your experience at our Ripon Road store! We're happy to hear that our staff were friendly, helpful, and gave you time to decide. Thank you, Megan at Customer Care
Benson for beds Harrogate are fantastic…
Benson for beds Harrogate are fantastic absolute pleasure to deal with and outstanding customer service I would happily recommend this store 👍👍👍
April 13, 2025
Reply from Bensons For Beds - Harrogate236
Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with our Benson for Beds Harrogate store. Our team takes great pride in providing exceptional customer service and we are grateful for your recommendation. Thank you for choosing us for your bedding needs! 😊🛏️
A good shopping experience
Very helpful, knowledgable staff ( Richard Franklin). Able to take our time to find the right bed and mattress. You can test before buying and get instant feedback and advice so this makes in-shop purchase so much better than online.
August 19, 2025
Reply from Bensons For Beds - Harrogate236
We're so glad to hear that our staff were helpful and knowledgeable, and that you were able to find the perfect bed and mattress. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Reply from Bensons For Beds - Harrogate236
Thank you so much for your amazing review! We are thrilled to hear that our team was able to provide a friendly, knowledgeable and stress-free transaction for you. We value your business and hope to see you again soon! 😊
Excellent service!
From viewing, checking and trying out various mattresses in store, being advised by Richard on products and then to delivery by a very good and friendly team who handled our mattress etc with care, the whole experience has been very good. The new mattress is proving to be a good choice. We definitely recommend Bensons For Beds.
August 12, 2025
Unprompted review
Reply from Bensons For Beds - Harrogate236
We're happy to hear that you had a very good experience, from browsing our mattresses in store to the careful delivery. It's great to know that you're finding the new mattress a good choice. Thank you for recommending us, Megan at Customer Care
At the store Ann was amazing to help us…
At the store Ann was amazing to help us to choose the right mattress. I can only recommend this store.
August 12, 2025
Reply from Bensons For Beds - Harrogate236
Thank you for your kind words! Our team at the store takes great pride in providing excellent customer service. We are thrilled to hear that Ann was able to assist you in finding the perfect mattress. Your recommendation means a lot to us. Thank you for choosing our store, Megan at Customer Care
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