Connor came to assist us as soon as we entered the shop After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that... See more
Company replied
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Connor came to assist us as soon as we entered the shop After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that... See more
Company replied
Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... See more
Company replied
5 star service from choosing the correct bed and mattress to delivering it and assembling it. Really professional and polite from the delivery team and even customer service when I queried about the t... See more
Company replied
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... See more
Company replied
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Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, United Kingdom
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Reply from Bensons For Beds - Huntingdon577
Visited the Huntington branch and Meet Tony whose guidance helped us choose between our favoured brands. His knowledge and demeanour were excellent and we enjoyed the experience. Would definitely recommend a visit if your in the market for a bed or just a mattress

Reply from Bensons For Beds - Huntingdon577
wide range of products, excellent service from tony in the huntingdon store

Reply from Bensons For Beds - Huntingdon577
Was made to feel welcomed and felt relaxed. Staff were friendly and patient. There was no fuss about putting the mattress I wanted onto another frame, was perfect

Reply from Bensons For Beds - Huntingdon577

Reply from Bensons For Beds - Huntingdon577
Sales person was very good and delivery etc . The bed is very comfortable

Reply from Bensons For Beds - Huntingdon577
Friendly and efficient staff and a good price

Reply from Bensons For Beds - Huntingdon577
Mattress is to hard for us said we could change it But we was not
told of charges if we did so .

Reply from Bensons For Beds - Huntingdon577
Staff were helpful, spent time with us to ensure we got the mattress type that we wanted. Unfortunately when it came to ordering they check listed our requirement as a 'small double' in the invoice it was only listed by size (120 which I now know to be a 'small double' ), but I assumed they had ordered what I had asked for (double). I am a heavyset woman and its fairly clear a small double would be too small. Come delivery day the mattress arrives and its clear its smaller than we thought we had ordered, we contact the store who tell us we must contact the Head Office, contact Head office who ultimately tell us that they cannot tell the store what to do in this instance. Result to get me the double I requested I must pay a further 10%, am looking into the Furniture and Home Improvement Ombudsman though it seems sledgehammer to crack a nut when simple customer service would have them replacing it, especially since it turns out both sizes are the same cost!

Reply from Bensons For Beds - Huntingdon577
Everything from point of sale to delivery and assembly couldn’t have been better.
The two guys who delivered and assembled the bed were great, unfortunately I can only remember one of their names which was Mark. They clearly work together frequently and make a great team. They were very careful, ensuring nothing was damaged as they carried the bed up a awkward staircase. Would highly recommended the company and these two guys who are a definite 10/10.

Reply from Bensons For Beds - Huntingdon577
A great service from choosing to delivery and after care with customer service.

Reply from Bensons For Beds - Huntingdon577
Delivery team were happy to carry the mattreses 100yrds, from the road as they had not been allocated a small van and we have restricted access.

Reply from Bensons For Beds - Huntingdon577
Whole experience was made very easy from knowledgeable salesperson to helpful and considerate delivery men, also emails to keep informed on progress and delivery times.

Reply from Bensons For Beds - Huntingdon577
Excellent customer service all throughout. From order to delivery, can't fault it. This is the kind of consumer experience that should be everywhere.

Reply from Bensons For Beds - Huntingdon577
We visited the shop in Huntingdon today and were assisted by Ryan. He was incredibly helpful and supportive throughout our visit. Ryan took the time to help us find the perfect bed that suited our needs, and we couldn’t be happier with his assistance. We are truly grateful—thank you, Ryan!

Reply from Bensons For Beds - Huntingdon577
This was my first purchase from Bensons Beds. The staff at the store listened carefully to my requirements and were very helpful without being overly pushy to make a sale. We were treated with respect and good customer care. The delivery went well with the bed fully assembled with care. (electric bed). Would use this company again.

Reply from Bensons For Beds - Huntingdon577
I love Bensons for bed now really good so the beds are really good quality and the service was fantastic

Reply from Bensons For Beds - Huntingdon577

Reply from Bensons For Beds - Huntingdon577
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