We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... See more
Company replied
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See what reviewers are saying
Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... See more
Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... See more
Company replied
Ryan gave us great advice and help in the Huntingdon store, directing us towards a fabulous ottoman style bed with storage under based on our needs and budget. We are really happy with the bed which l... See more
Company replied
Company details
About Bensons For Beds - Huntingdon577
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, United Kingdom
- 1480457659
4.7
Excellent
278 reviews
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Great communication all round
Great communication all round. Friendly and polite three man crew .Delivered on time .
October 15, 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you had a positive experience with our team! We appreciate your feedback regarding our communication and on-time delivery.
Come back and visit us anytime!
Megan at Customer Care
Delivery guys were excellent
Delivery guys were excellent - John H & Steve B
October 13, 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We are so happy to hear that our delivery team provided excellent service! Thank you for your positive feedback; it means a lot to us.
– Lauryn at Customer Care 💜
Non pushy ,knowledgeable ,pleasant…
Non pushy ,knowledgeable ,pleasant sales person. Plenty of differing stock to try
October 9, 2025
Reply from Bensons For Beds - Huntingdon577
Thanks for your feedback! We’re glad you found our sales team knowledgeable and pleasant, with plenty of options to try.
Take care, Megan at Customer Care⭐
Great customer service and fantastic…
Great customer service and fantastic offers.
October 5, 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We appreciate your positive feedback regarding our customer service and offers. We are so glad you enjoyed your experience with us!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you received good service in our store and that your delivery was very smooth. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Really easy shop
Really easy shop. Doi was extremely helpful, patient and knowledgeable. Great selection, good price and reasonable delivery times.
September 14, 2025
Reply from Bensons For Beds - Huntingdon577
We appreciate you sharing your positive experience! We're happy to hear that you found our shop easy to use and that our team member was so helpful.
Best Wishes,
Megan at Customer Care
Service rep was very helpful
Service rep was very helpful. Helped us decide on a first mattress for our son. Aslo helped us figure out what we need for ourselves. Will be back in near future for the rest of our family.
September 6, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for your positive feedback! It's our pleasure to assist you in finding the perfect mattress for your son and also helping you determine your own needs. We look forward to seeing you and your family again soon!
Delivery experience very poor
Delivery experience very poor. Mud left on carpets, curtain rail above front door knocked to the floor. They were in too much of a hurry!
September 5, 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We regret to hear about the poor delivery experience and the damage. We have since contacted you to discuss this further.
I am sorry for the inconveniences caused,
Megan at Customer Care
Good all round service
Good advice, large showroom, good follow up. Tony was very helpful
August 25, 2025
Reply from Bensons For Beds - Huntingdon577
We're happy you found our advice and showroom helpful, and that our follow-up met your needs. Thank you for your positive feedback!
Reply from Bensons For Beds - Huntingdon577
We appreciate you taking the time to share your positive experience with our helpful assistant! Thank you, Megan at Customer Care
Knowledgeable helpful staff
August 14, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for leaving us this amazing 5 star review Richard. We really appreciate your feedback and you love your new order, Megan at Customer Care
Great product, excellent delivery experience
We were kept informed from the start of the order all the way through to the delivery
July 24, 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
Thank you for your kind words! We take pride in our communication with our customers and we are thrilled to hear that it made your shopping experience with us a positive one. We look forward to seeing you again in the future! Megan at Customer Care🎉
Very helpful staff member.
July 22, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for your kind words! Our team takes pride in providing exceptional service to our customers. We're glad you had a positive experience with our staff member. We look forward to seeing you again, Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
Thank you for the positive feedback! We are glad to hear that you had a great experience at our showroom with Tony and our delivery team. Thank you, Megan at Customer Care
Personal Service 10/10
The personal service I received from a relatively new member of staff was great. I spent nearly an hour in the show room trying out different mattresses. I would never have managed if I had to do this on line. I didn't realize that there were so many mattresses to chose from. Nothing beats personal face to face service.
July 8, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our new staff member and that you found our personal service to be valuable. We strive to provide our customers with the best mattress shopping experience and we are glad that we could help you find the perfect mattress in person. We appreciate your support and hope to see you again soon, Megan at Customer Care!
Good service and very knowledgeablele on
The service we were given was 2nd to none and everything was explained in detail that's why we chose Benson for beds
July 7, 2025
Reply from Bensons For Beds - Huntingdon577
We are thrilled to hear that you had a fantastic experience with us! Our team takes pride in providing exceptional service and ensuring that all details are explained thoroughly. Thank you for choosing Benson for Beds, Megan at Customer Care
Buying a bed in a hurry
Explained what I was looking for email me examples within half an hour I had bought a bed very helpful as I needed a bed ASAP for visitors arriving
June 28, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you so much for the wonderful review! We are thrilled to have been able to help you find the perfect bed for your guests. Providing excellent service in a timely manner is always our priority. We look forward to assisting you in the future! Take care, Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
We appreciate your feedback! We're glad our knowledgeable staff provided excellent customer service. We look forward to seeing you again, Megan at Customer Care
good service knowledgeable manager tony…
good service knowledgeable manager tony will visit again highly recommended
June 10, 2025
Reply from Bensons For Beds - Huntingdon577
We appreciate your positive feedback and are happy you found our service helpful Brian. We look forward to your next visit! Thanks for the recommendation, Megan at Customer Care
Rude
Rude, obnoxious staff member laughed at me when i wanted to return an item that was nothing like the sample I tried in store and said their policy is that they don't do refunds and wanted to keep the difference if an exchange was cheaper. Awful and criminal polices and will never be returning
June 6, 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We regret that you experienced this Steven. Our policies should be clear and our staff respectful. We'll investigate the situation to ensure our service aligns with expectations. Thanks for your feedback, Megan at Customer Care
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