Connor came to assist us as soon as we entered the shop After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that... See more
Company replied
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Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... See more
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5 star service from choosing the correct bed and mattress to delivering it and assembling it. Really professional and polite from the delivery team and even customer service when I queried about the t... See more
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We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... See more
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Company details
About Bensons For Beds - Huntingdon577
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, United Kingdom
- 1480457659
4.7
Excellent
290 reviews
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Went in to purchase a mattress
Went in to purchase a mattress, staff were very helpful and explained everything and advised us accordingly, the mattress we chose very good and comfortable and getting a good nights sleep now
February 9, 2026
Reply from Bensons For Beds - Huntingdon577
We're so glad to hear that our staff were helpful in explaining everything and advising you on your mattress purchase. We appreciate your feedback that the mattress is comfortable and providing you with a good night's sleep.
Thank you so much for choosing us,
Megan at Customer Care
Delivered on time.helpful and efficient…
Delivered on time.helpful and efficient employees
February 6, 2026
Reply from Bensons For Beds - Huntingdon577
We appreciate you sharing! We're so happy our employees were helpful and efficient and delivered on time. Thank you!
Found the staff very helpful …
Found the staff very helpful Demonstrated the
Bed I was interested in. Gave me several options to
choose from. The assistant was new but the
manager came along and together they found the
right bed for me at the right price.
From Nicholas Oliver
January 28, 2026
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that our staff was helpful in demonstrating the bed and providing you with several options. We appreciate your positive feedback regarding finding the right bed for you at the right price.
We hope to welcome you back soon!
Megan at Customer Care
Excellent end-to-end service.
Service in store was excellent - I was able to review goods at leisure, but staff were available when I had questions.
Staff were knowledgeable with superb customer service from the Sales Manager.
Delivery process cannot be faulted either - extremely courteous and efficient team
January 3, 2026
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you enjoyed the excellent service in our store and that our staff were helpful. We appreciate your positive feedback regarding the delivery team's courteous and efficient service. Thank you,
Megan at Customer Care
Very helpful staff.But not all was good.
Very helpful staff nothing was too much trouble.Booked my delivery date and kept me informed and was delivered on time like promised couldn’t fault the service.Once unpackaged the bed things didn’t go to plan.
1-Bolt missing from the headboard.
2-Bolts supplied for the wooden feet was too long.
3-Tools supplied to put bed together was useless.
4-The support crossbar bar had a cut out for them to slot together that never fitted had to file some of the metal away to get to fit flush.
Had to go buy some bolts and a file to finish the job.Very frustrating.Shame my experience was let down by quality control.I can honestly say I wouldn’t recommend bensons for beds or use them again myself.But I am pleased with my bed.
January 19, 2026
Reply from Bensons For Beds - Huntingdon577
We appreciate you taking the time to share your feedback. We're happy to hear our staff was helpful and the delivery went smoothly.
We're sorry to learn about the missing bolt, incorrect bolt lengths, inadequate tools, and the issue with the support crossbar. We'll address these quality control concerns to improve our products and your experience.
Very happy with our choice
We were impressed from choosing to delivery. We were never pushed to buy what we didn't want or could afford
January 1, 2026
Reply from Bensons For Beds - Huntingdon577
We appreciate your positive feedback and are so glad you were impressed with our service, from start to finish, and felt no pressure during the process.
Recommend Bensons For Beds at Huntingdon
Tony - one of the salespeople at Huntingdon's Bensons branch - was especially helpful and personable. We liked the choice of beds/headboards and price ranges available - and quickly found the one that was right for us. Overall it was a good purchasing experience and would happily recommend the outlet and salespeople to others.
January 20, 2026
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that our colleague was helpful and personable! It's great you liked the selection and found what was right for you. Thank you for your positive feedback and recommendation.
A good day upgrading furniture
Everyone we talked to were really helpful and guided us through the whole process
January 20, 2026
Reply from Bensons For Beds - Huntingdon577
We appreciate your feedback and are so happy to hear that everyone was helpful and guided you through the entire process!
Not a good delivery experience
I have given 3 stars as my experience in store was very good but unfortunately very let down with delivery. Two man delivery who walked through my bedroom leaving muddy footprints all over the carpet. Also one of the delivery guys appeared to not care about bashing into items in my home.
January 19, 2026
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We appreciate you sharing your experience. We're sorry the delivery fell short of expectations after your positive in-store visit. We'll address the issues you raised with our delivery team to prevent similar situations. If any damage was caused, please reach out so we can resolve this for you.
Excellent Service very knowledgeable Manager
Excellent service and knowledge of mattresses by Tony the store manager who was polite and in no way a pushy salesman. He talked us through the options as we wanted a bespoke matress for different weights and we found exactly what we needed.
January 18, 2026
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you received excellent service and found the perfect bespoke mattress! We appreciate that our manager's knowledge and polite, pressure-free approach helped you. Thank you for your positive feedback.
Really impressed with your sales…
Really impressed with your sales assistant Parisa. She was informative and obviously knew her mattresses.
January 5, 2026
Reply from Bensons For Beds - Huntingdon577
We're delighted to hear that you were impressed with our sales assistant's knowledge and assistances. We appreciate your positive feedback and thank you.
Megan - Customer Care
Great and thorough service
Parisa was very helpful and went through all of the options best suited to what we wanted. Very happy with service
January 2, 2026
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We’re so glad Parisa could guide you through all the best options and make the process easy. Enjoy your new purchase,
Looking forward to seeing you again!
Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
Thank you for your lovely 4 star review Karen.
Until next time, take care,
Megan at Customer Care!
Both Conner & Tony (Manager) we're very…
Both Conner & Tony (Manager) we're very helpful when it came to advising on the ideal type of posturpedic mattress that was required to suit our son's needs.
December 30, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for your feedback Peter! We’re delighted to hear that Connor and Tony provided such helpful advice in finding the ideal Posturepedic mattress for your son’s needs. We’ll make sure your kind words are passed on to them,
Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜
Good customer service and I was kept…
Good customer service and I was kept well informed on the delivery date / time at all stages of the order.
December 5, 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for your feedback! We’re delighted to hear you experienced great customer service and appreciated being kept informed throughout the delivery process. Clear communication is something we strive for every time. 💜 Thank you for your positive review Betsy– Lauryn at Customer Care
Excellent service and delivery
I purchased a bed and mattress from bensons for beds excellent service and delivery
October 15, 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you had an excellent experience with our service and delivery after buying your new bed and mattress. Thank you!
Mattresses purchase
Was greeted by a lovely lady who introduced herself as Charlotte enquiring what we were visiting for today. She proceeded to show us some mattresses then left us to have a wander and try some poped back gave us more information left us agin to chose our purchase
November 28, 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you enjoyed your visit. We appreciate your positive feedback regarding the assistance you received while choosing a mattress. Thank you for sharing your experience.
Really helpful and great knowledge of…
Really helpful and great knowledge of the products.
We were served by Callum who was extremely helpful and knowledgeable. He understood our needs and gave us time to decide on our choices. Great service :)
November 25, 2025
Reply from Bensons For Beds - Huntingdon577
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Callum can be aware of a great job he is doing. - Team Bensons
First time customer at Bensons
First time customer at Bensons for Beds, ended up purchasing a Divan set with headboard.
Very good choice at the store, but the best part was being guided by Connor, who was exceptionally professional and helpful, very informative and nothing was too much trouble for him, indeed he made the whole experience a pleasure.
A credit to the company.
November 23, 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
Thanks for sharing! We’re thrilled you had a great experience and that Connor made it extra special. Enjoy your new bed- Megan at Customer Care
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