The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... See more
Location
Switch locationUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... See more
Company replied
Second time purchasing from Bensons. The staff at the Ipswich shop were knowledgeable, helpful and friendly. We were kept up to date with how order was progressing up to delivery date. Delivery dr... See more
Company replied
Janine at benson for beds Ipswich served us at 630pm on august bank holiday Monday, shortly before closing took the time to sort us out a mattress and finance agreement. Didn’t rush us and made us fee... See more
Company replied
Company details
About Bensons For Beds - Ipswich110
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, United Kingdom
- 1473271142
4.9
Excellent
322 reviews
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Amazing service from start to finish
Amazing service from start to finish! Showroom team at Ipswich were so friendly and helpful but not at all pushy! Updates on the making of the bed process were great! And delivery was on time and smooth, will recommend!!
August 24, 2026
Reply from Bensons For Beds - Ipswich110
Hi Ellie,
Thank you for your amazing feedback! 😊 We're thrilled to hear the Ipswich team made such a great impression with their friendly, helpful approach... proving that support doesn't have to come with a sales pitch! 😄🛏️
It's fantastic that the updates kept you informed along the way and that delivery was right on time and hassle-free. Sounds like everything went to bed perfectly! ✨
Thanks for choosing us and for the recommendation,
Megan | Customer Care Specialist⭐
All good with service
August 20, 2026
Reply from Bensons For Beds - Ipswich110
We are so glad to hear that you had a positive experience with our service. Thank you for your wonderful feedback!
Team Bensons
Had a good look round the store didn't…
Had a good look round the store didn't get pestered by staff. Nothing but helpful once we decided what we wanted to purchase highly recommend.
August 16, 2026
Unprompted review
Reply from Bensons For Beds - Ipswich110
We're so pleased to hear you had a good look around the store and found our staff helpful once you decided on your purchase. We appreciate your recommendation!
Team Bensons
Salesperson was very helpful
Salesperson was very helpful, also the delivery and installation men were very polite and Helpfull
August 16, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased to hear that our salesperson was very helpful and that our delivery and installation team were polite and helpful. Thank you for your wonderful feedback!
Team Bensons
Staff were really helpful and friendly
Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
August 8, 2026
Reply from Bensons For Beds - Ipswich110
Hello Mr Coe,
Thank you for your fantastic feedback! 😊 We're delighted to hear that our staff were helpful and friendly, and that our updates by text and email kept you informed every step of the way. It's also great to know your delivery arrived on time and that the team provided a professional service. We really appreciate your kind words and hope you enjoy your new bed,
Megan | Customer Care Specialist
Craig gives great advice and service
July 31, 2026
Unprompted review
Reply from Bensons For Beds - Ipswich110
We are so pleased to hear that you received great advice and service from Craig. We truly appreciate your kind words and positive feedback!
Team Bensons
Fantastic customer service
I cannot fault Bensons in any way. Super helpful and kind and nothing is too much trouble. We are very pleased with the service so thank you
July 5, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased to hear that you found our team super helpful and kind, and that nothing was too much trouble. It's wonderful to know you are very pleased with the service. Thank you for your kind words!
Time taken to show me around the store…
Time taken to show me around the store and clear information given about different bases and mattresses and headboards. I was able to make an informative decision to choose the right products for me. Now looking forward to the delivery
June 22, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased our team took the time to provide clear information, helping you make an informed decision. It's wonderful you found the right products!
Team Bensons
Reply from Bensons For Beds - Ipswich110
We are delighted everything met your expectations. Thank you for your kind words.
Team Bensons
Great friendly service
Great friendly service. We are very happy with the quality of the mattress that we bought, the quality and comfort is better than our expectation, and at a very good price, better than we saw on line.
June 26, 2026
Reply from Bensons For Beds - Ipswich110
We're delighted to hear you received great, friendly service! We are so pleased that the quality and comfort of your new mattress exceeded your expectations and that you found a great price.
Team Bensons
Wonderful customer service
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased whilst the bed frame was on offer and it's absolutely fantastic. Very happy customers.
June 13, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased to hear about your wonderful experience with our customer service and delivery team. It's great that you're happy with your new bed frame!
Team Bensons
Very good service and the guys who put…
Very good service and the guys who put my bed together were very good and polite .
June 7, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased you received very good service and our team was great! Thank you for your kind feedback.
Team Bensons
Allowed time to test many mattresses…
Allowed time to test many mattresses and delivery was perfect
June 1, 2026
Reply from Bensons For Beds - Ipswich110
We're glad you had ample time to test mattresses and that delivery was perfect.
Team Bensons
Staff very helpful and friendly
Staff very helpful and friendly
Fitted beds quickly and efficiently
Thank you
May 24, 2026
Reply from Bensons For Beds - Ipswich110
We're so glad our staff was helpful and friendly, and fitted beds quickly and efficiently. Thank you!
Team Bensons
Excellent advice on mattresses
Excellent advice on mattresses. Delivery very good. Confirmed 30min time slot. So far so good. Thanks
May 22, 2026
Reply from Bensons For Beds - Ipswich110
We're so glad you had a positive experience with our mattress advice and delivery service. Thank you for your kind words!
Team Bensons
Not rushed or pressured into making a…
Not rushed or pressured into making a choice, but plenty of help when asked.
May 22, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased you felt comfortable and supported while making your choice.
Team Bensons
Excellent experience from start to finish!
Very helpful salesperson in the shop and the delivery was faultless, the whole process was so easy and stress free and we love our new bed!
May 7, 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased to hear our salesperson was helpful and delivery was faultless. We're glad the process was easy and stress-free, and you love your new bed!
Team Bensons - Jess
Absolutely incredibly customer service…
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we walked away with a brand new bed/mattress. Would recommend this service to my family and friends. Thank you x
May 3, 2026
Unprompted review
Reply from Bensons For Beds - Ipswich110
What a lovely review—thank you! 😊 We’re absolutely delighted to hear Janine gave you such incredible service and helped you find the perfect comfort for your new bed and mattress. Her knowledge and relaxed, hands‑on approach clearly made a real difference. Thanks so much for the recommendation, and enjoy many comfy nights ahead! 🛏️✨
Very helpful member of staff in Ipswich…
Very helpful member of staff in Ipswich branch. Bed was delivered on time and delivery men were extremely helpful and polite. The bed is amazing and I would definitely use them again.
May 8, 2026
Reply from Bensons For Beds - Ipswich110
We're happy to hear that our Ipswich team member was very helpful and the delivery went smoothly. It's great to know you find the bed amazing! Thanks for your positive feedback.
Team Bensons
Great help in store
Great help in store, gave us time to decide and where very informative, listened to what we needed and didn’t feel pressured into buying anything we didn’t need.
April 30, 2026
Reply from Bensons For Beds - Ipswich110
Thank you! 😊 We’re really glad our team gave you the space to decide, listened carefully to what you needed, and kept everything informative and pressure‑free. That’s exactly how it should be! 🛏️✨
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