Bensons For Beds - Ipswich110 Reviews 

He was very helpful and hopefully what we ordered is what we will get on the 7.3.25

Straight forward advice with no pressure.

Craig was very helpful and informative answering any questions I had. Very good customer service. Not something that you get everywhere anymore. So thank you Craig.

Wonderful experience from start to finish.
A very helpful team.
In store team helped with recommending products to us. Very honest and guided us to our perfect bed.
The delivery team were fantastic. Helpful and gave us advice for when we built our bed.
The only thing I would say is perhaps you could do with more staff in store. I found myself floating at first which was good in a way as we had to time to test a few mattresses but we had been there a little while before getting asked if we needed assistance. There was only one guy helping us and another family. It’s a long process and the waiting around for a member of staff to finish with another family can be quite a wait but saying that Colin was very busy with us all and handled it very well. Perhaps just have a few more members of staff available to talk too, it’s a big store to keep searching for staff.

Salesman met are needs. Very polite and courteous.

Went to Bensons and was approached by Charlotte in a very friendly manner. She went out of her way in finding the right product for us and with discount, it was a great price for a very good product. Would highly recommend the Ipswich branch.

We were served by the store manager who was really friendly and very helpful .Really good experience where you can see and try before you buy.
Beats online shopping 10 out of 10 .

Took time to find the right mattress for us and at a competitive price. Good range to choose from.

Excellent range of beds & mattress etc
Can't fault customer service
BUT REALLY EXPENSIVE DELIVERY CHARGE
EXCESSIVE REALLY

Great product and assembled well. Would certainly recommend to others.

Salesman was more interested in the sale than picking up on what we were saying had he explained that we had miss read the sale sign and the bases were not in the sale outcome might have been different.

Great service, friendly, honest and allowing us time to choose the right mattress for us.

The salesman was attentive, helpful and offered advice to help us choose the right bed for us. Unlike the girl in Dreams who was more interested in her phone!! Well done Bensons.

Very Helpfull staff, very good value for money, considering the excellent quality of the products.

Received excellent service from Ipswich store and very knowledgeable about what we needed in the way of our purchase.

No sales pressure, clear information once ready to purchase

Friendly, prompt, knowledgeable and professional service!

The salesman was very helpful and informative, but not pushy, and left us to ponder. He told us the price of the bed we were interested in, and that there was a delivery charge of £40.
The delivery charge did give us pause for thought, because another retailer a few doors away was offering a similar bed for the same price, but with no delivery charge.
In the end, we decided to go with Bensons, as we felt that the quality of the bed was better. We also ordered a headboard.
When we had sat down to do the paperwork, the salesman told us that he'd forgotten to tell us that because there were two items (bed and headboard) in the order, there would be an additional delivery charge of £9. (I was too surprised to ask how much we would have had to pay if we'd ordered a mattress as well.)
As a bed often comprises two or more parts, it seems fair that the constituent parts should be delivered as a single package. Certainly, any and all delivery charges should be clarified at the start of the sales process, and not after the deal is all but complete.