I needed a sofa bed. Everything that IKEA had was too big for my second bedroom. My partner suggested Bensons so we looked at their website. They had exactly what I needed. We visited the Keighley... See more
Location
Switch locationUnit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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Great sale prices, easy order process. Mailika in your Keighley Branch was very very helpful explained everything so well.
Friendly and helpful staff in store. Delivery team were professional and careful in the house. Mattress is very comfortable.
Experience in the shop could not have been better! However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased... See more
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Company details
About Bensons For Beds - Keighley233
Written by the company
Contact info
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, United Kingdom
- 1535663079
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Bed base was not as high quality as I…
Bed base was not as high quality as I thought it would be there was bad loose stitching and badly fitted materials it was a very expensive buy I wouldn't expect quality mistakes but I found them without trying it's getting a 3 instead of a 2 only because the sales rep was excellent on purchase day
Good, well trained staff make a positive difference.
After a poor experience at a different branch of B4B that led to us cancelling our order it was good to be attended to by a very good member of staff in Keighley B4B. Good staff training and a positive attitude is always a winner.
We bought a new bed at Benson
We bought a new bed at Benson. The sales lady Ruby was really helpful. Will shop there again
Fabulous staff ibs and Sam and ardiki…
Fabulous staff ibs and Sam and ardiki top class
Visit to your Keighley Store
An excellent decision to visit this store looking at purchasing a divan bed.
The store is well organised,very easy to look at the various beds on display.
The young lady called HADIQA was excellent,very knowledgeable,helpful,and spent time helping us to make a decision.
This resulted in our purchase being concluded by phone to her yesterday.
We received then order confirmation by e-mail,along with delivery details,collection of existing bed.
We also feel that we have bought an excellent bed at a good price in comparison with other bed companies.
We will contact you on receipt of bed,we are sure we will be happy with our choice.
We would recommend your business to anyone we know who is looking for your products.
Very welcoming
Very welcoming, I wasn't pestered, I said what I was looking for and shown different styles and different prices. Left alone to look and not pushed to buy. Went through chosen bed and pricing. Polite staff
Lazy and disinterested sales lady
I've always been happy with the service in the Keighley store but walked out today. The sales assistant was unhelpful, lacked knowledge and frankly lazy. I needed a low bed for my mother who is disabled. This was too much effort as was walking to the bed we wanted to ask questions about. No other customers were in the store, the sales assistant just couldn't be bothered. We left and purchased the bed from Dreams who despite being busy listened to my requirements and helped me find the right bed.
Efficient polite and helpful service…
Efficient polite and helpful service from Hadiqa. Very pleased with the whole experience.
Good choice and staff
A friendly and quick purchase…
A friendly and quick purchase experience, not pushy at all.
4 stars rather than 5 stars since i was looking for more discount given the amount spending
We had a very informative and helpful…
We had a very informative and helpful assistant who gave us time to consider all options before making a decision.
Wonderful staff
Staff very efficient and polite as well as been extremely helpful. Sorted my order and delivery.
Great sales assistant
Great sales assistant, very experienced and helpful nothing was too much trouble!
We didnt feel pressured into buying.The…
We didnt feel pressured into buying.The sales representative,was welcoming,informative and funny.
You don't always know what you want
Went in for a double mattress and came away with a king size bed and mattress 😁sales man was very nice and talked a lot of sense gave the best deal possible very accommodating
Highly recommend!
Fantastic customer service in the Keighley branch by Ibrahim. So attentive and informative as well as patient and helped me to find the right mattress.
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