Bensons For Beds - Lancaster122 Reviews 

307
TrustScore 5 out of 5

4.9

Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very helpful staff left us to look around at the furniture we need then helped us with any questions we had the lady was very nice and pleasant and quickly served us we need a new bed and will be back... See more

Company replied

Rated 5 out of 5 stars

Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... See more

Company replied

Rated 5 out of 5 stars

Great in store staff. Friendly, knowledgeable which made the decision on which mattress to choose easy. The delivery was within the time slot and the delivery men took great care when removing and in... See more

Company replied

Rated 5 out of 5 stars

Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Lancaster122

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, United Kingdom

  • 1524389334

4.9

Excellent

TrustScore 5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(307)

25,739 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, giving plenty of info and not rushing us .

December 28, 2024
Bensons For Beds - Lancaster122 logo

Reply from Bensons For Beds - Lancaster122

We appreciate your feedback! We're happy our staff was helpful, provided ample information, and respected your pace.
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Our helper was a great help

Our helper was a great help, friendly service and very knowledgeable on the products. He was called Mo I'd say that he's a keeper as he couldn't be more helpful.

December 14, 2024
Rated 5 out of 5 stars

The range was good

The range was good, The sales assistant very helpful and proactive without being obtrusive. I think the charges for assembly and removal could be rather more prominent. Overall a positive experience.

December 4, 2024
Rated 5 out of 5 stars

Excellent sales staff

Excellent sales staff - Sid was very knowledgable and friendly, not at all pushy.

Good showroom, nice to be able to try lots of different types of matress

November 18, 2024
Rated 5 out of 5 stars

Syd was a great salesman

Syd was a great salesman. Helpful, informative but not too pushy. He let us decide in our own time and really listened to what we were looking for. He also helped us set up online finance in-store when it wouldn't work from our end.

November 12, 2024
Rated 5 out of 5 stars

Excellent service.

Not being rushed into a sell , spent a lot of time trying out every mattress.
I went away then came back the following day. I was reassured and helped with all my questions,when I had decided on the best mattress for me I was given a delivery date and time.
My mattress arrived on time as promised.
I want to say a Big thank you to Tim at the Lancaster Store for all his help.

November 7, 2024
Rated 5 out of 5 stars

Great range of beds

Great range of beds, great personal service. We were asked if we would like to try the sleepPRO technology to determine which mattress would be the best for support and comfort. Lovely staff very helpful. Very happy with our purchase.

October 22, 2024
Rated 5 out of 5 stars

The store was quiet and Tim was…

The store was quiet and Tim was immediately available to help. He was knowledgeable about the beds and made the experience of buying a new bed fun and relaxing. I feel that with his help I have chosen the right bed for me. Thank you.

October 20, 2024
Rated 5 out of 5 stars

Helpful and knowledgeable.

The sales assistant was very knowledgeable and helpful without being in your face. The store was clean and tidy and nice to see smiling faces on all the assistants.

September 21, 2024
Rated 5 out of 5 stars

Would highly recommend

I had never shopped at at Bensons before so didn’t know what to expect, from first walking in to my local branch I was welcomed by Tim who asked how could he help, I explained what I was looking for and was asked to follow him upstairs once there he showed me one of the options I wanted to see, after trying it out he then showed me my other option and straight away I knew I had found the ideal bed and base for us, I asked how much the pillows were that I’d use to try the beds out, after he told me the price he asked if we were side sleeper (which we both are) as these pillows are designed for side sleepers I asked him to add two to my order. Then it was on to headboards again I knew what I wanted and chose the colour that would match the bed, now for the bedding box there were quite a few to choose from and decided on one to match the headboard.
Then it was time to arrange delivery, a date was given but if I needed to change it for any reason I can do up to a few day before the delivery date.
Paid for all my items and thanked Tim for all his help he was an utter gentleman.
I would hesitate in shopping at Bensons again it was an enjoyable experience.

September 24, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look