Tara was brilliant. Helpful and knowledgeable. Lancaster site had plenty of beds to try and we weren’t hassled by staff so could take our time. I hope the delivery process is as good.
Location
Switch locationUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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See what reviewers are saying
Lots of choice of styles and colours at different price points. Very helpful and knowledgeable staff. Delivered in good condition on time.
Company replied
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... See more
Company replied
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... See more
Company replied
Company details
About Bensons For Beds - Lancaster122
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, United Kingdom
- 1524389334
4.9
Excellent
320 reviews
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Tara was brilliant
Tara was brilliant. Helpful and knowledgeable. Lancaster site had plenty of beds to try and we weren’t hassled by staff so could take our time.
I hope the delivery process is as good.
September 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent from start to finish
Great range in store, very helpful salesperson. Delivery communication excellent, delivery drivers also excellent. Would recommend to others and would definitely buy from Bensons again.
September 23, 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're thrilled to hear you enjoyed our range and found our team helpful. It's great to know our delivery service met your expectations. We appreciate your recommendation and look forward to serving you again at Bensons!
Lots of choice of styles and colours at…
Lots of choice of styles and colours at different price points. Very helpful and knowledgeable staff. Delivered in good condition on time.
September 27, 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're thrilled to hear you enjoyed our variety of styles and colors, and that our team could assist you. Timely delivery is important to us, and we're glad everything arrived in great condition. We look forward to serving you again!
Reply from Bensons For Beds - Lancaster122
Thank you for your lovely feed back great to be appreciated
Great Staff
September 23, 2026
Reply from Bensons For Beds - Lancaster122
Thank you appreciate the feedback
Excellent service from in store to…
Excellent service from in store to delivery, very professional from all concerned.
September 21, 2026
Reply from Bensons For Beds - Lancaster122
Thank you appreciate the feedback
Gall goodreat help and advice in store and…
Great help and advice in store and delivery driver's Steven and Kevin were excellent
September 13, 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your review! We are so glad to hear that our team provided you with great help and advice. Steven and Kevin are valuable members of our delivery team, and we are happy to have them represent our company. We appreciate your business and hope to see you again soon!
Reply from Bensons For Beds - Lancaster122
Thank you so much for your kind words! We strive to provide excellent customer service and efficient delivery. Your satisfaction means everything to us. 🚚😊
Excellent service from the showroom to…
Excellent service from the showroom to installation, highly recommended.
September 4, 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
Thank you for choosing our business! We are so thrilled to hear about your experience from start to finish. We strive to provide top-notch service and we are grateful for your recommendation. Thank you again!
Fantastic service very helpful staff…
Fantastic service very helpful staff very informative and helpfull
August 30, 2026
Excellent customer service
Friendly, helpful and knowledgeable staff.
August 21, 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
Thank you for your glowing review! Our team takes pride in providing outstanding customer service and we are thrilled to hear that you had a positive experience with our staff. Our knowledgeable and friendly team is always here to assist you with any needs you may have. See you again soon! #CustomerSatisfaction
Great customer service in store and…
Great customer service in store and delivered on time safely with plenty of notice
August 24, 2026
Reply from Bensons For Beds - Lancaster122
We're so pleased to hear that you experienced great customer service in-store and that your delivery was on time, safe, and with plenty of notice. Thank you for your kind feedback!
Team Bensons
The lady who dealt with us is very good…
The lady who dealt with us is very good and knowledgeable about the products. Plus she remembers old customers
August 2, 2026
Reply from Bensons For Beds - Lancaster122
We're so pleased to hear that our colleague was very good and knowledgeable about our products. It's wonderful that they remember old customers. Thank you for your kind feedback!
Team Bensons
The store staff were very helpful and…
The store staff were very helpful and efficient. Delivery was on time, the guys did excellent job.
August 2, 2026
Reply from Bensons For Beds - Lancaster122
We're so pleased to hear that our store staff were very helpful and efficient. It's wonderful that your delivery was on time and that the team did an excellent job. Thank you for your lovely feedback!
Team Bensons
Very helpful staff left us to look…
Very helpful staff left us to look around at the furniture we need then helped us with any questions we had the lady was very nice and pleasant and quickly served us we need a new bed and will be back in few weeks to pick one thank you.
August 3, 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're delighted to hear that our staff were so helpful, allowing you to browse at your leisure before assisting with your questions. It's great to know you had a pleasant experience and we look forward to welcoming you back for your new bed.
Team Bensons
Reply from Bensons For Beds - Lancaster122
We're so pleased to hear that our sales colleagues were very helpful during your visit. Thank you for sharing your positive experience with us!
Team Bensons
Excellent service and product
Excellent service and prompt delivery of product. I highly recommend Bensons.
July 21, 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your fantastic review! We're delighted to hear that you received excellent service and that your product was delivered promptly.
Thank you for choosing Bensons for Beds. We hope you enjoy your new purchase and look forward to helping you again in the future! 😊
Great in store staff
Great in store staff. Friendly, knowledgeable which made the decision on which mattress to choose easy.
The delivery was within the time slot and the delivery men took great care when removing and installing the new mattress
July 17, 2026
Reply from Bensons For Beds - Lancaster122
We're so pleased to hear about your excellent experience with our team! It's wonderful that our in-store staff were friendly and knowledgeable, making your mattress decision easy. We're especially glad our delivery was on time and the team took great care.
Team Bensons
Best service from start to finish
Lady, tall blonde Tara? in the Morecambe showroom was exceptional and so professional. She was the reason I bought 6 beds....The drivers, Colin and Reece were the very best team of driver and mate. They are a real credit to themselves and Bensons. Pay them well.......Phil Ward
July 2, 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
We're absolutely thrilled to hear about your exceptional experience with our showroom team member! It's wonderful that her professionalism led to your purchase. We're also delighted that our delivery team provided such excellent service.
Good service
Very good service.
We used the store at Lancaster retail park,
Debra the sales lady was very knowledgeable and not pushy at all, she was very helpful.
Great service I would definitely recommend
June 26, 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
We're so pleased you received very good service at our store. It's wonderful that our team member was knowledgeable and helpful without being pushy. Thank you for your recommendation!
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