We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a be... See more
Company replied
Unit 2 Almondvale Retail Park, EH54 6RQ Livingston, West Lothian, GB
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We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a be... See more
Company replied
The staff are always incredibly friendly and helpful and our new bed was delivered without any issues by a brilliant delivery team who went above and beyond!
Company replied
Shop staff were knowledgable and friendly, listening to my needs and guiding towards the right mattress for me an my needs. No Sales pressure just genuine assistance. Prompt delivery too, kept in co... See more
Company replied
Top quality service and products! I have recently purchased my bed for Bensons in Livingston and was very happy and will recommend far and wide. Jade was just brilliant and made the whole process... See more
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Unit 2 Almondvale Retail Park, EH54 6RQ, Livingston, West Lothian, United Kingdom
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Very helpful staff member and great products at good price
the welcome and service received from Charleigh was excellent from start to finish, she is a great asset to your team
Great advice from David from the moment I walked in though he gave me time to find what I was looking for. He was aware I was in a rush, helped me quickly and efficiently while keeping professional. Great service!!
Unlike most sales persons, at Bensons, they let us get in the door and have a minute to look around, before making us aware they were there if we needed help and asked what we were looking for, without just trying to sell the most expensive thing they had in the shop(unlike the previous shop we had visited who did exactly that, even after they ask what our budget was!) Bensons were, friendly, relaxed but also professional with excellent knowledge of product and very reasonably priced compared to other shops.
The only issue that I had was with Klana I was approved to be allowed to pay over 3 payments but each time I hit the button there was an issue at their end. So, I paid in full. My wife and son had been to our local Benson for Beds and the lady assistant was very friendly and helpful. She recommended the mattress that we have purchased. On sale @ 50% off, and the fact that they recycle our old mattress made us realise that purchasing from Benson was the best place to go to.
They were efficient and have an excellent customer service
I always use bensons for my beds because I always get good service.
I was helped by a nice man ( sorry didn’t get his name, but he told me he was fairly new to the company) and I was very pleased with the bed he recommended based on the information I gave him
Great help from the young man that served me very helpful and polite will be going back again for anything i need
Received a warm welcome on arrival and was advised where the item I was after was located. Having made my choice, the assistant was very efficient in dealing with the purchase and looked forward to seeing me again when I go to collect my purchase.
Lovely friendly helpful staff. Felt no pressure to buy which is what made me go back and purchase from them.
We had a very pleasant experience whilst shopping with bensons for beds. Paul from the Livingston store was very helpful and spent time showing us all the different bed and mattress options. We were so impressed we called the store the same day to place our order. Very patient and nothing was too much trouble!
We chose Bensons for Beds as we needed a new mattress. The staff were very helpful and friendly and allowed us time to look at the various options. After choosing our preferred mattress the sale was dealt with efficiently and we chose the option to recycle our old mattress. The delivery process is very straightforward and updates were sent to us by text.
Fantastic staff. So helpful and knowledgeable. Bought both bedroom beds from the Livingston store. Very happy. Manager assisted both visits.
Staff went above and beyond for to help us
Clean store staff so friendly.spoke about what kind of mattress , showed us round each one and explained No pressure left us till we needed help .

Reply from Bensons For Beds - Livingston651
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