Bensons For Beds - Llanelli374 Reviews 

Friendly salesman John explained everything without pushing item onto me . Excellent

Weren't pounced on as soon as we entered the store. Staff were super approachable and very helpful when I asked for advice. I was encouraged to try plenty of beds and not coerced into buying the moist expensive one. Very impressed

We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided such sound concise information regarding the various mattresses. Also he was incredibly efficient, we’d tried out 3 mattresses but made our choice within 20 mins and we then placed the mattress order with John and he dealt with it all effortlessly. This is our 3rd mattress/bed with Bensons and we’ve always had great service. It’s so important to try out a mattress/bed before purchase.

Very efficient friendly ordering service, amended delivery date with ease. Yet to take receipt and so can’t comment on this but quality and style in store looks like good value for money.

John was extremely knowledgeable and helpful. I trusted him fully and would recommend him.

Friendly, informative manager who showed us a great choice of mattresses.

Join was really helpful and explained everything that we asked couldn’t do enough do enough for us if we going to buy anything else we will definitely come back to John Thankyou

Very helpful salesperson. Lots of beds on display to choose from but he was friendly & patient, & guided my mum through the options.
Would definitely recommend.

Good communication, helpful people instore(Cameron especially) great quality items, delivery spot on, polite delivery drivers. All round excellence.

Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!

Very friendly and good service

All paperwork undertaken very efficiently.

Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.

John was very helpful and easy to talk with. Easy to find the bed we wanted

Very helpful assistance from sales person.

Excellent service as expected from my previous purchase

Excellent service and advice at Llanelli store.

Can’t fault Bensons - this is the 4th, bed bought from the store.

Pros:
- Their staff in the Llanelli store (Very helpful, always called to give updates)
- Their delivery drivers (Very nice and professional guys)
- Good product (only the first day however very comfortable and looks good)

Cons:
- Their customer service. (couldn't inform me of the why the issue happened. Didn't try and resolve the issue, and didn't leave any notes that our conversation happened so someone else could help)
- Their distribution center (rescheduled our delivery without speaking with us which lead to a total of a 7 week wait)
- Cost us the sale of our old bed because of these issues

John was very helpful because we weren't sure what we wanted but he was great and we have bought exactly the right bed for us.