Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... See more
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Location
Switch locationUnit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... See more
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... See more
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... See more
Company replied
Company details
About Bensons For Beds - Llanelli374
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, United Kingdom
- 1554778340
4.8
Excellent
242 reviews
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Great staff member
Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!
February 12, 2024
Very friendly and good service
Very friendly and good service
All paperwork undertaken very efficiently.
February 3, 2024
Liked the service.not quite sure about…
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
February 1, 2024
Great customer service and good selection
John was very helpful and easy to talk with. Easy to find the bed we wanted
January 23, 2024
Excellent service as expected from my…
Excellent service as expected from my previous purchase
January 19, 2024
Excellent service and advice at…
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
January 20, 2024
Pros & Cons
Pros:
- Their staff in the Llanelli store (Very helpful, always called to give updates)
- Their delivery drivers (Very nice and professional guys)
- Good product (only the first day however very comfortable and looks good)
Cons:
- Their customer service. (couldn't inform me of the why the issue happened. Didn't try and resolve the issue, and didn't leave any notes that our conversation happened so someone else could help)
- Their distribution center (rescheduled our delivery without speaking with us which lead to a total of a 7 week wait)
- Cost us the sale of our old bed because of these issues
January 18, 2024
Very good helpful sern
John was very helpful because we weren't sure what we wanted but he was great and we have bought exactly the right bed for us.
January 15, 2024
Good friendly and informative staff
January 12, 2024
Really helpful staff
January 15, 2024
Friendly and knowledgable staff
Friendly and knowledgable staff. Just the right amount of input - not overbearing, no pressure to buy/make a decision and responsive to needs
January 9, 2024
We met John at the Llanelli store at…
We met John at the Llanelli store at the end of December and he was a big help choosing our bed and mattress.
December 30, 2023
Salesman was really good
Salesman was really good , polite and very knowledgable . Treated us very well .
December 30, 2023
Fantastic help
The agent was really helpfull and informative but not pushey at all,or we would have left.
December 17, 2023
Staff were very welcoming and…
Staff were very welcoming and knowledgable .
able to discuss our options freely, no pressure.
good range in shop
December 16, 2023
The shop assistant was very helpful
The shop assistant was very helpful. Answered all our questions with obvious knowledge of beds etc. went through the purchase process very efficiently explaining the ordering and delivery process.
December 13, 2023
On both the occasions I visited the…
On both the occasions I visited the store I was very impressed with the salesperson . He was helpful , informative & polite .
November 29, 2023
Helpful staff.
November 30, 2023
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