I was seen by Aereen today at the Bensons store in Salford. I came in with a budget which I now realise was quite low! I was clear about what it was I needed and Aereen did an amazing job at finding m... See more
Location
Switch locationUnit 6 White City Retail Park, Old Trafford, M16 0RP Manchester, Greater Manchester, GB
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See what reviewers are saying
Great service notified in advance when they would be arriving. Polite staff members explained what they would be doing took photos of where the items were left in the rooms and left within 10/15 minut... See more
We received great service from Mohamed. He took his time to answer all our questions and queries, and gave us the privacy we needed to have a discussion between ourselves before coming back to chec... See more
The guys in store helped out a lot. Not pestering us as soon as we walked in. That's what made us go back in. Helpful and give us more options than what they had on display. The communication after o... See more
Company replied
Company details
About Bensons For Beds - Manchester White City596
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 White City Retail Park, Old Trafford, M16 0RP, Manchester, Greater Manchester, United Kingdom
- 1618770581
4.7
Excellent
609 reviews
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Fantastic service and delivery time frame
I was seen by Aereen today at the Bensons store in Salford. I came in with a budget which I now realise was quite low! I was clear about what it was I needed and Aereen did an amazing job at finding me the perfect bed and mattress which was really close to my budget! She was really great in the sense there was no judgement for needing something budget friendly and explained to me how everything would work. Bed is being delivered in a really reasonable time frame too which absolutely shocked me. I cant wait to recieve my new bed and mattress and hopefully finally have a good night's sleep!
August 22, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent delivery service
Excellent delivery service. Fast and good assembly. Nice and patient
August 20, 2026
Reply from Bensons For Beds - Manchester White City596
We're so pleased to hear that you experienced excellent delivery service, and that the assembly was fast and good. It's wonderful to know our team was patient. Thank you for your kind feedback!
Team Bensons
Great service notified in advance when…
Great service notified in advance when they would be arriving. Polite staff members explained what they would be doing took photos of where the items were left in the rooms and left within 10/15 minutes.
August 6, 2026
Everything was easy from looking around…
Everything was easy from looking around to delivery everyone was very helpful
August 16, 2026
Assistants were very helpful
Assistants were very helpful, we lay on so many beds to make sure we picked the right mattress, and we did.
August 10, 2026
Very efficient and polite lads
Very efficient and polite lads! Excellent customer service!
A very beautiful and.comfortable bed!
August 12, 2026
Unprompted review
We received great service from Mohamed
We received great service from Mohamed. He took his time to answer all our questions and queries, and gave us the privacy we needed to have a discussion between ourselves before coming back to check on us.
We felt very comfortable with him throughout the whole process, which made our purchase an easy and enjoyable experience. Mohamed was very knowledgeable about all the products and clearly explained all the options available based on our requirements.
Thank you, Mohamed, for your excellent customer service and for making the whole experience so positive!
August 6, 2026
We came back here from previous experience
We came back here from previous experience and good quality workmanship and well mannered staff
August 6, 2026
Unprompted review
Reply from Bensons For Beds - Manchester White City596
We're so pleased to hear you returned to us and that you experienced good quality workmanship and well-mannered staff. Thank you for your lovely feedback!
Team Bensons
I had a good experience
I had a good experience. Communication was great.
I went into the showroom and the person who attended to me was super amazing and helpful.
I will recommend Benson and bed to friends and family. I am that confident in them.
July 31, 2026
Reply from Bensons For Beds - Manchester White City596
Thank you for your wonderful feedback! We're delighted to hear that you had such a good experience and that our communication was great. It's fantastic to know that the person who attended to you in the showroom was super amazing and helpful. We truly appreciate your confidence in us and your recommendation to friends and family.
Team Bensons
Clear communication regarding delivery
Clear communication regarding delivery, friendly delivery guys, good experience all round
August 2, 2026
Reply from Bensons For Beds - Manchester White City596
Thank you for your fantastic review! We're delighted to hear that you experienced clear communication regarding your delivery and found our delivery team friendly. We appreciate your positive feedback and are glad you had a good experience all around.
Team Bensons
Reply from Bensons For Beds - Manchester White City596
We are so happy to hear that your mattress was delivered! Our team works hard to ensure timely and efficient deliveries. We hope you enjoy a good night's sleep on your new mattress. Thank you for choosing our business!
The Best!
Benson For Beds have a stunning array of beds to choose from. The bed that was chosen needed to arrive after a certain date and I was happy they could delay the order for me. The staff were friendly and obliged. The bed arrived in pieces and in perfect condition. Outstanding service.
July 21, 2026
Unprompted review
Reply from Bensons For Beds - Manchester White City596
Thank you for your fantastic review! We're thrilled to hear that you found such a great selection of beds to choose from and that our team was able to accommodate your requested delivery date.
Thank you for your kind words about our service. We truly appreciate your feedback and your support, and we hope you enjoy your new bed for many years to come! 😊
Bensons for Beds Superb
Bensons for Beds at White City Retail Park are a great team. I walked in explaining what I wanted and I was taken straight to the bed. No trying to sell me anything else, no pushy sales patter. Tony was very helpful. Highly recommend this store for its professionalism.
July 23, 2026
Unprompted review
Reply from Bensons For Beds - Manchester White City596
Thank you for your fantastic feedback! We truly appreciate your recommendation and your kind words. Thank you for choosing Bensons for Beds, and we hope you enjoy your new bed! 😊
Reply from Bensons For Beds - Manchester White City596
We are so pleased to hear you received great service. Thank you for sharing your positive feedback with us!
Thank you for your positive review - Lauryn at Customer Care 💜
Really good customer service in store…
Really good customer service in store and when delivering. Updates given of the time of delivery making things a lot easier
July 13, 2026
Reply from Bensons For Beds - Manchester White City596
We're so pleased you received really good customer service in-store and with your delivery. It's wonderful to hear that the updates made things a lot easier for you. Thank you for your kind feedback!
5* Service
Great experience, thoroughly recommend calling and talking to a human. They put me at ease and could not have been more helpful.
July 8, 2026
Unprompted review
Reply from Bensons For Beds - Manchester White City596
We're so pleased to hear you had such a great experience and that our team was able to put you at ease. It's wonderful that you found them so helpful!
White City Manchester highly recommended
Max was very knowledgable and professional. Would highly recommend White City Manchester for great customer service especially Max
July 4, 2026
Unprompted review
Reply from Bensons For Beds - Manchester White City596
We're so pleased our team member was knowledgeable and professional, and that you received great customer service. Thank you for your kind feedback!
7am sharp, speedy delivery up to 3 floor. Gorgeous bed.
Gorgeous bed. Speedy delivery. Great service.
July 5, 2026
Reply from Bensons For Beds - Manchester White City596
We're so happy to hear you love your gorgeous bed and our speedy delivery and great service. Thank you for your wonderful feedback!
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