We were greeted by a lovely lady called Gail in the Mansfield branch and she made our experience of choosing a bed most enjoyable.
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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See what reviewers are saying
Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fa... See more
Company replied
Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go... See more
Company replied
Great service from everyone the shop the delivery everything was easy and smooth. I would definitely use Benson for Beds again
Company details
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.8
Excellent
763 reviews
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Sarah was very knowledgeable and showed…
Sarah was very knowledgeable and showed me a few mattresses within my price range. She was very polite and informative. The showroom was clean and tidy.
August 20, 2025
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words, *customer name*! We're thrilled to hear Sarah provided excellent service and helped you find the perfect mattress within your budget. Our team takes pride in maintaining a clean and organized showroom. We appreciate your business and hope you enjoy your new mattress!
Very helpful without being pushy,
Very helpful without being pushy,
Gave us all the facts and it made it easy for us to choose the right mattress
August 19, 2025
Reply from Bensons For Beds - Mansfield501
We're happy to hear that our team provided helpful information without pressure, making your mattress selection process easier. Thank you for your positive feedback, Megan at Customer Care.
We always purchase from Bensons
We always purchase from Bensons, good choice of products and in our local area. Very good staff to explain different quality and manufacturing of beds.
August 17, 2025
Reply from Bensons For Beds - Mansfield501
We appreciate you choosing us for your purchases and are glad to know that you value our product selection and knowledgeable staff in your area. Thanks for the feedback, Megan at Customer Care
The staff are very professional
The staff are very professional, polite and very helpful
August 19, 2025
Reply from Bensons For Beds - Mansfield501
We appreciate you sharing your experience! We're glad our staff was professional, polite, and helpful. Thank you for your positive feedback, Megan at Customer Care
Would thoroughly recommend
I bought 2 pillows and a mattress protector, we have always bought a mattress previously. Steve who served us was great, very helpful and let us try different pillows until we found the right ones. All the staff were very friendly and we had a chat with them all.
August 13, 2025
Reply from Bensons For Beds - Mansfield501
We're happy to hear that you found the perfect pillows with our assistance. We appreciate your kind words about the team's friendliness and helpfulness during your purchase of the pillows and mattress protector. Thank you for your positive feedback, Megan at Customer Care
Bensons delivery …
The delivery driver Wojciech & assistant Brian were an excellent team worked very well together got my old Hypnos superking bed out with ease and got all the new furniture in and upstairs they communicate very well was polite courteous and used protectors over there shoes on entering my house I would highly reccomend this service
August 12, 2025
Unprompted review
Reply from Bensons For Beds - Mansfield501
We appreciate you sharing your delivery experience! It's great to hear the team worked efficiently and respectfully during your furniture delivery. We're happy they provided such excellent service. Take care,
Megan at Customer Care
Reply from Bensons For Beds - Mansfield501
Thank you for choosing us! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service to all of our customers. See you again soon, Megan at Customer Care
Time for an informed decision
Lots of information to consider and the sales assistant gave us plenty of time to think about our purchase.
August 7, 2025
Reply from Bensons For Beds - Mansfield501
Thank you for taking the time to leave us a review! We're glad our sales assistant provided you with thorough information and allowed you the time to make the best decision for your purchase. We appreciate your business, Megan at Customer Care
Was happy to say we found a bed of our…
Was happy to say we found a bed of our choice with ease , the staff serving us was informative and friendly and generally helpful.
August 9, 2025
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a seamless experience finding the perfect bed and that our staff provided excellent service. It was our pleasure to assist you, Megan at Customer Care
Reply from Bensons For Beds - Mansfield501
Thank you for the kind words! We are thrilled to hear that you had an amazing experience with our service. We strive to provide top-notch service to all of our customers. Hope to see you again soon! Megan at Customer Care🎉
Emma was great in finding out what type…
Emma was great in finding out what type of mattresses we prefer and directing us to the right ones on store. She then left us to explore and test each mattress without any pressure.
We visited the store twice before making a final decision and both times Emma couldn't have been more helpful. Thank you x
August 7, 2025
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words, we are thrilled to hear that Emma provided such excellent customer service! We pride ourselves on creating a pressure-free shopping environment so our customers can find the perfect mattress. We appreciate your business and hope you enjoy your new mattress, Megan at Customer Care
Reply from Bensons For Beds - Mansfield501
Thank you for sharing your wonderful experience, we're elated to hear that Gail provided top-notch service. She'll be thrilled to receive your kind words, Megan at Customer Care
Price of bed in the sale
July 23, 2025
Reply from Bensons For Beds - Mansfield501
Thank you for your review! We are happy to hear that our bed sale caught your attention. Our team works hard to offer competitive prices and high-quality products. We hope you enjoy your new bed! Megan at Customer Care 😊
Looking for a headboard
Left to look around the store until we required assistance then came straight away and Gail was very helpful and answered all are questions
July 25, 2025
Reply from Bensons For Beds - Mansfield501
Thank you so much for your positive review! Our team takes pride in providing exceptional service to our customers. We're glad to hear Gail was able to assist you and answer all your questions. We look forward to seeing you again soon, Megan at Customer Care
We visited our local store at mansfield…
We visited our local store at mansfield looking for a single mattress for our daughter. We were greeted by Gail who was very friendly and helpful and gave us time alone to try different mattresses before finally choosing the one our daughter preferred. Overall, our shopping experience was excellent, we had a laugh and came away with a happy teenage daughter, so all good!
July 14, 2025
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team member, Gail, provided excellent service and helped you find the perfect mattress for your daughter. We love making our customers happy and it sounds like we succeeded. See you again soon! Megan at Customer Care😊
Delivery was not what said
Was disappointed when brought a item told a date for delivery and that didn't happen. At to wait a week later for delivery
July 10, 2025
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for taking the time to share your feedback with us. We apologize that the delivery did not meet your expectations and want to make this right. Our team is committed to providing a positive customer experience and we appreciate your patience as we work to improve our delivery process. Thank you for your support, Megan at Customer Care
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We are thrilled to hear that our staff was able to assist you and make your experience with us a positive one. We strive to provide exceptional customer service and we appreciate your feedback. We look forward to welcoming you back again soon! Megan at Customer Care😊
We were served by a very Polite and…
We were served by a very Polite and very efficient young lady!
July 6, 2025
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you so much for your positive review! We're so glad to hear that our team member provided excellent service. We pride ourselves on having friendly and efficient staff. Come back and see us again soon! :) Megan at Customer Care
Gail in Mansfield store should wear a super cape!
Amazing experience with Gail in the Mansfield store. When our bed came it wouldn't fit up our stairs! She sorted it brilliantly with zero stress. Fantastic customer service. The 4 delivery lads we had were all awesome too. Absolute stars!! Will use again. Plus the bed and mattress are fab.
June 12, 2025
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you so much for your kind words! We're thrilled to hear that Gail and our delivery team provided excellent service. We hope you continue to love your new bed and mattress. We would be delighted to see you again in the future! Megan at Customer Care🌟
Gave good advice and listened to what i need
Gave good advice and listened to what I need
June 29, 2025
Reply from Bensons For Beds - Mansfield501
Thank you so much for your kind review! We strive to provide the best service and advice to all our customers. We are glad to hear that we were able to meet your needs. Thank you for choosing us, Megan at Customer Care
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