Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fa... See more
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go... See more
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A really good service from the start with help when choosing a new mattress to purchasing it and then delivery. Friendly, helpful staff, good quality products and good delivery service. Couldn't fau... See more
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Brilliant friendly customer service. The staff are really helpful without being pushy. We were given plenty of time to make our decision and any questions we asked were answered very honestly. It’s... See more
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Company details
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.8
Excellent
759 reviews
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The men who delivered the bed were…
The men who delivered the bed were pleasant and approachable.
We couldn't find the feet but after calling the Macclesfield department store all was sorted speedily
May 22, 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear our delivery team was pleasant. We're also glad our department store could quickly resolve the issue with the missing feet. Thank you for your feedback!
Team Bensons - Jess
Excellent experience with Bensons for…
Excellent experience with Bensons for beds. From my first visit to showroom to delivery, I was informed every step of the way. The delivery service was very efficient and they were very helpful and were careful and respectful. I would highly recommend Bensons for Beds, Mansfield
May 19, 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
We're so pleased you had an excellent experience, from showroom to delivery! It's wonderful to hear our team was efficient, helpful, and respectful. Thank you for your recommendation.
Team Bensons
Shown various options to buy bed and…
Shown various options to buy bed and mattress that fell within our budget and sales person was very helpful
May 16, 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased our team helped you find a bed and mattress within your budget. Thank you for your kind words!
Team Bensons - Jess
Staff at the Mansfield branch where…
Staff at the Mansfield branch where great.Bed arrived earlier than we expected. Very Happy
May 14, 2026
Reply from Bensons For Beds - Mansfield501
We are so pleased to hear you had a great experience with our Mansfield team and your bed arrived early!
Team Bensons - Jess
Well recommended
Great service and very happy with the mattress I ordered. Delivery was excellent and the staff were friendly.
April 30, 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much! 😊 We’re really pleased you’re happy with your mattress and that delivery went smoothly. Friendly service from start to finish is what we aim for—enjoy a great night’s sleep! 🛏️✨
Great knowledge from sales rep
May 6, 2026
Reply from Bensons For Beds - Mansfield501
We appreciate your feedback and are so glad the sales representative's knowledge was helpful to you during your visit with us.
Team Bensons
Brilliant friendly customer service.
Brilliant friendly customer service.
The staff are really helpful without being pushy.
We were given plenty of time to make our decision and any questions we asked were answered very honestly.
It’s not our first time shopping at Bensons in Mansfield where we have previously received excellent fast service, but it was the main reason that we returned 😀👍
May 7, 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear about the brilliant and friendly customer service you experienced! It's great to know our helpful staff gave you time to decide and answered your questions honestly. We appreciate your return visit and positive feedback.
Team Bensons
Very good staff
May 8, 2026
Reply from Bensons For Beds - Mansfield501
We appreciate you sharing your positive experience with us; thank you for the feedback!
Team Bensons
I was very happy with the service
I was very happy with the service, very polite and helpful.
Delivery was very much on time and kept me informed all the way, they were very polite and bed was put together within an hour….. very pleased with the whole process… thank you
April 30, 2026
Reply from Bensons For Beds - Mansfield501
We're delighted to hear you were happy with our team's polite and helpful service! It's great the delivery was on time and you were kept informed. We appreciate your positive feedback regarding the efficient assembly.
Team Bensons
Very prompt and efficient
Very prompt and efficient, the guys were on it as soon as they got here and advised the best side to have the opening of the ottoman
April 30, 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear that our team was prompt and efficient! We appreciate you mentioning their advice about the ottoman opening. Thank you for your feedback.
Team Bensons
Excellent and reliable service
April 29, 2026
Reply from Bensons For Beds - Mansfield501
We're delighted you found our service excellent and reliable! Thank you for your positive feedback; we appreciate it greatly.
Team Bensons
Really nice product and great service
Really nice product and great service. Only slight negative was a light fitting got broken
April 29, 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your feedback — we’re really pleased you’re happy with the product and service. We’re sorry to hear about the light fitting and appreciate you letting us know. We are pleased to see that this has been resolved for you.
Delivery and Service
The two guys who delivered the bed were brilliant, very professional and explained everything has they went along.
Would highly recommend these two to deliver the bed.
The bed is fantastic and very good quality
April 26, 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much! 😊 We’re thrilled our delivery team took such great care and that you’re loving the bed. Enjoy the comfort—and thanks for the recommendation! 🛏️✨
Reply from Bensons For Beds - Mansfield501
Thank you! 😊 We’re delighted to hear you’re happy with both the product and the service. Enjoy your purchase and sleep well,
Megan | Customer Care Specialist
Went in store Mansfield sales men was…
Went in store Mansfield sales men was very helpful . Ordered mattress online as wasn’t sure what size we wanted
April 25, 2026
Reply from Bensons For Beds - Mansfield501
Thank you! 😊 We’re glad the Mansfield store team were so helpful and that ordering online worked well for you while you decided on the size. Best of both worlds—enjoy your new mattress,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We’re so pleased to hear Gail made you feel welcome and was so helpful — that friendly touch really makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜
Friendly helpful staff and good range…
Friendly helpful staff and good range of products to try. Ryan had good product knowledge without being pushy.
April 10, 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your lovely feedback! We’re delighted to hear you found our team friendly and helpful, and that Ryan’s product knowledge helped you feel confident without any pressure. It’s great to know you enjoyed trying out our range too.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivery on time and the 2 young men…
Delivery on time and the 2 young men who deliver it were brilliant they did every thing and well manard old mattress hurting my back new one so much better
April 16, 2026
Reply from Bensons For Beds - Mansfield501
Really appreciate your review! We’re pleased the delivery team were brilliant and handled everything so well. We’re glad the new mattress is making such a difference.
We're always here if you need anything else,
Megan | Customer Care Specialist🌟
Knowledgable sales assistant (Gail)
Knowledgable sales assistant (Gail), who was also friendly and helpful with getting us the best for our daughters needs.
April 15, 2026
Reply from Bensons For Beds - Mansfield501
Really appreciate your review — Gail will be thrilled to hear her helpful and caring approach made a difference.
Until next time, thank you!
- Megan | Customer Care Specialist💤
Emma was brilliant
Emma was brilliant. My wife and I walked in with some specific requirements and she walked and talked us through all the options. We ended up with the perfect mattress for us and we're dead pleased. Thank you
April 5, 2026
Reply from Bensons For Beds - Mansfield501
We appreciate your fantastic feedback! We're so pleased that our team member helped you discover the ideal mattress to meet your needs. Thank you for sharing your experience!
Team Bensons
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