Would definitely recommend Benson For Beds. Excellent customer service in the Milton Keynes Store. Staff are friendly and knowledgeable, but not pushy. We were kept well informed about the delivery ti... See more
Company replied
Location
Switch locationUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
Popped into the Milton Keynes store today to try out matresses. Was helped by Ben who was fabulous. We have quite specific requirements and he was able to show us exactly what would work for us in our... See more
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We couldn't be happier with our new mattress purchase. We were welcomed by one of the sales team, Ali. He was very helpful in explaining the difference between the variety of mattresses they have.... See more
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We had a very pleasant experience in the Milton Keynes shop thanks to Ben. He was very knowledgeable and helped us choose the right mattress. All shop assistants should learn how to speak to customers... See more
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Company details
About Bensons For Beds - Milton Keynes621
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, United Kingdom
- 1908732029
4.8
Excellent
777 reviews
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Reply from Bensons For Beds - Milton Keynes621
We are so pleased to hear you found our staff member friendly and knowledgeable. Providing helpful assistance is something we pride ourselves on, and we truly appreciate your kind words!
Team Bensons
The man who severed me was lovely
The man who severed me was lovely
I went to the Milton Keynes branch
August 5, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so glad to hear you had such a positive experience at our Milton Keynes branch. We appreciate your kind words!
Team Bensons
Rida was super helpful and very…
Rida was super helpful and very informative. Guided us on all the payment options and mattress decisions
August 4, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that Rida was super helpful and very informative. It's wonderful that they guided you on all the payment options and mattress decisions. Thank you for your kind feedback!
Team Bensons
The sales lady was very helpful in…
The sales lady was very helpful in finding the right mattress for me and she was very friendly.
August 3, 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're so pleased to hear that our team was very helpful in assisting you to find the perfect mattress. We truly appreciate your kind words and hope you enjoy many comfortable nights! 😊
Team Bensons
Very enthusiastic salesperson who…
Very enthusiastic salesperson who showed many bed/mattress combinations explaining cost in each case and encouraged you to try them
August 1, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that our enthusiastic salesperson showed you many bed and mattress combinations and explained the costs. It's wonderful that you felt encouraged to try them!
Team Bensons
The service from thesalesman was…
The service from thesalesman was thorough pleasant and helpful.
The delivery time offered fast..
Good range of products.
July 31, 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're delighted to hear that our colleague was thorough, pleasant, and helpful. It's also great to know that you found our delivery time to be fast and appreciated the good range of products. We truly appreciate your feedback!
Team Bensons
The gentlemen that help me listen what…
The gentlemen that help me listen what I want and help every he could when I came back to place the order I want to change something and he was more than happy to help make it happen was use again
July 28, 2026
Reply from Bensons For Beds - Milton Keynes621
Hello Martyn,
Thank you for your wonderful review! We're delighted to hear our team took the time to listen to your needs and help you find exactly what you were looking for. It's great to know we could assist with the changes to your order and make the process as easy as possible. We really appreciate your support and look forward to helping you again in the future.
Wishing you many nights of perfect sleep ahead,
Bensons for Beds😊
Reply from Bensons For Beds - Milton Keynes621
Thank you for your feedback! We're delighted to hear that you found our team helpful and professional. Providing knowledgeable, friendly service is something we take great pride in, and it's wonderful to know we made your experience a positive one. We appreciate your support and look forward to helping you again in the future! 😊
We had a very pleasant experience in…
We had a very pleasant experience in the Milton Keynes shop thanks to Ben. He was very knowledgeable and helped us choose the right mattress. All shop assistants should learn how to speak to customers from him, thank you for your service.
July 19, 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're delighted to hear that you had such a pleasant experience at our Milton Keynes store and that Ben was able to help you find the right mattress.
Thank you for choosing Bensons for Beds and for taking the time to share your experience. We truly appreciate your support and hope you enjoy many comfortable and restful nights on your new mattress! 😊
Would highly recommend
Would definitely recommend Benson For Beds. Excellent customer service in the Milton Keynes Store. Staff are friendly and knowledgeable, but not pushy. We were kept well informed about the delivery time. Friendly delivery to second floor bedroom. Excellent quality bed. Went straight back to the store to order bedside cabinets!
July 24, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear about your excellent experience at our Milton Keynes store! It's wonderful that our staff were friendly, knowledgeable, and not pushy. We're delighted you were kept well informed about the delivery and that our team provided friendly service. We're also glad you love your excellent quality bed and returned to order more items!
Excellent customer service from the…
Excellent customer service from the store's assistant - nothing was too much trouble and his knowledge was great.
July 24, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear you received excellent customer service from our store assistant. It's wonderful that nothing was too much trouble and that their knowledge was great. Thank you for your kind feedback!
The assistant Ali in Milton Keynes
The assistant Ali, was exceptionally helpful and knowledgable. If you want good service, attention to detail, professional without being pushy Ali is you man, he covered every detail you need to know about.
July 21, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were exceptionally helpful and knowledgeable, providing great service and attention to detail without being pushy. We appreciate your kind feedback.
Team Bensons
Excellent customer service
Excellent customer service. Liked the bed comfort system which helped choose our new mattress.
July 17, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased you received excellent customer service! It's wonderful to hear that our bed comfort system helped you choose your new mattress. Thank you for your kind feedback.
Thank you for your positive review - Lauryn at Customer Care 💜
Amazing customer service at MK store
Popped into the Milton Keynes store today to try out matresses. Was helped by Ben who was fabulous. We have quite specific requirements and he was able to show us exactly what would work for us in our budget. He was incredibly patient and not at all pushy. Full of helpful information including getting us to try a mattress we would have discounted as it was firm rather than very firm which might be the mattress we end up buying. Excellent customer service. Highly reccomend.
July 18, 2026
Unprompted review
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear you had such a positive experience trying out mattresses in our Milton Keynes store! It's wonderful that our team member was able to help you find options that met your specific requirements and budget without being pushy. We're especially glad they encouraged you to try a mattress you might have otherwise overlooked.
Team Bensons
Faultless experience from in store to…
Faultless experience from in store to delivery. Highly recommend.
July 17, 2026
Unprompted review
Reply from Bensons For Beds - Milton Keynes621
We're so pleased you had a faultless experience from in-store to delivery. Thank you for your kind recommendation; we truly appreciate it!
Team Bensons
We ordered an additional chest of…
We ordered an additional chest of drawers from Bensons for Beds to match our existing furniture from the same range, but unfortunately the colour is completely mismatched. The outer casing is off-white, while the drawer fronts are bright white, making it stand out and look out of place alongside the rest of our furniture.
I contacted Bensons for Beds about this issue but have received no response. Instead, I continue to receive emails asking me to leave a satisfaction review, which is frustrating given the lack of customer support.
Very disappointed with both the product quality and the customer service from Bensons for Beds.
July 18, 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for sharing your feedback. I am truly sorry to hear about your disappointing experience with both the colour mismatch of your chest of drawers and the lack of response from our customer service team. We have contacted you to discuss this matter further.
Thank you for your review - Lauryn at Customer Care.
Team Bensons
The automatic bed assessment machine…
The automatic bed assessment machine gave the experience of the correct mattress information to choose the right mattress.
July 16, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that our automatic bed assessment machine provided you with the correct information to choose the right mattress. Thank you for your feedback!
Amazing help and service in store from…
Amazing help and service in store from Natalia, delivery and installation excellent
July 12, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased you received amazing help and service in our store, and that your delivery and installation were excellent. Thank you for your kind feedback!
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that your experience was first class from ordering to delivery. Thank you for your kind words; they mean a lot to us!
Great Headboard
Great service from the time that we walked into the shop to the delivery of the headboard. We were kept well informed at every stage of the process. We are pleased with the headboard and happy that the grey shade of the fabric was the right choice.
June 18, 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear you received great service from the moment you entered our shop to the delivery of your headboard. It's wonderful that you were kept well informed throughout the process and are happy with your headboard, especially the grey fabric!
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