The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... See more
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The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... See more
Company replied
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... See more
Company replied
Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... See more
Company replied
Attended B4B in Northwich and was helped by Sherol. Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this wa... See more
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Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, United Kingdom
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Excellent service from start to finish
Northwich branch
Harry was extremely helpful and plenty of product knowledge 10/10
Excellent showroom and knowledgeable, friendly staff who made the selection process so easy.
V limited selection of sofabeds (as opposed to beds) in-store - we had to go online to look at the full range. But the staff were friendly and helpful without being pushy, and the service was fine.
Very helpful and Harry was excellent in showing us the range of beds and mattress styles available
No pressure to buy. Friendly staff who were welcoming and professional.
Staff very helpful and understood our requirements
Knowledge and advice provided by sales assistant / manager.
The assistant was Francesca very helpful, I went in for some pillows and came out with 2 reclining beds. Not a bad sale lady. Look after her. Many thanks
Mr Frazer
Excellent customer service. Francesca Very knowledgeable and friendly.
We were impressed with the trial/ test bed indicating the individuals shapes size and weight in order to help choose the correct type of mattress.
There was no pressure and we were given enough guidance to allow us to make a decision.
Very helpful assistance was give nothing to much trouble
They explained the differences on types of mattress.
I had been in a week earlier to way up what was needed and Sarah the sales consultant wasn't pushy she knew all her stuff and explained the different types of mattress as i was looking for a cooling type mattress and a firm one too. So i went back a week later to purchase from store. A very pleasant positive lady.
Would like to start with Brandon and Harry what a credit you are to the Northwich store from the moment we came in till we ordered are new bed. We got a bed a bed from here 2 and half years ago and and there was a fault with it so after phoning up and getting it all sorted these 2 young lads went above and beyond and they knew what they where talking about. These 2 lads are a credit to your team and they deserve to be recognised for there hard work need more staff like these
Good and helpful service with excellent follow up customer service.
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